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Morgan & Morgan

Overview

Morgan & Morgan has a rating of 3.4 stars from 1,865 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Morgan & Morgan most frequently mention customer service, great experience and law firm. Morgan & Morgan ranks 1st among Lawyer sites.

service
119
value
96
shipping
50
returns
47
quality
85
This company responds to reviews on average within 17 days
How would you rate Morgan & Morgan?
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Pennsylvania
2 reviews
6 helpful votes
Follow Stuart L.
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My son was hit by a car in Florida, we stupidly hired Morgan and Morgan. They did collect the money from the drivers' insurance then said since we lived in NJ the case needed to be moved to NJ. At the time they were not there but used a firm. It was switched and we were told these things take time. After over a year I called and found out the lawyer the case went to no longer practiced law so I had to go back to Florida to find out what was happening. The case now, only because of my call was moved to another lawyer now with Morgan and Morgan in NJ. The problem is he won't return a call. I have now received a bill from my insurance company for more than was recovered. At the moment hiring Morgan and Morgan looks like it will cost me thousands. Time for a new law firm but some say they may have lied and the statute of limitations may have expired. You have been thru enough don't get screwed as I did

Date of experience: August 13, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Hi Stuart. This is the Client Experience team and we are sorry to hear about your experience; however, I am unable to identify your file in my system. Please email me directly so I can locate your file to further assist. My email address is: cx@forthepeople.com Looking forward to hearing from you!

Florida
1 review
15 helpful votes
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No stars
November 4, 2020

Too many cases to get anything done six years of dragging me along lawyers a joke in court and for follow up don't waste your time get a lawyer who wants to win don't even think about trying to talk to one of the Morgan's it won't happen the one on tv is nothing but a hand shaker

Date of experience: November 4, 2020
Tariq S. Morgan & Morgan Rep
over a year old

Hi Leonard, cases should not take 6 years. Please reach out to me so we can locate your file and ensure we get right on top of your issue and help you get the results and communication you need. Tyler@forthepeople.com, 888-488-0018. Thank you.

Alabama
1 review
5 helpful votes
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Communication
March 6, 2021

Me and my daughter were involved in a car accident. Throughout the process I barely speak with anyone about the case. The people representing me is in another state. I'm just confused at this point. I should have hired someone else.

Date of experience: February 4, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Hi Carol! This is Tyler with the Client Experience team and I am sorry to hear about your and your daughter's experience as this is not what we strive for. I am unable to identify your file in my system. Please email me directly so I can locate your file to further assist. My email address is: cx@forthepeople.com Looking forward to hearing from you!

Nevada
1 review
1 helpful vote
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Waiting for hours
April 29, 2022

I was on the phone waiting to talk to someone about a consultation appointment i was trying to set up and was told i would have to wait hours because they were dealing with a big client that had priority over me, the receptionist then goes on to say that maybe if i was suing someone like Mike Tyson then maybe I'd get some help sooner... i was in shock when i heard that, who even says that to someone? Very unprofessional! I'd advise seeking counsel else where. Heck call Sal! Instead maybe...

Date of experience: April 22, 2022
Florida
2 reviews
9 helpful votes
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False advertising!
October 5, 2023

I was T-bone other driver drunk driver did not stop. I got a permanent injury from the accident. It was the worst decision to go with Morgan and Morgan. 2 1/2 years later had to settle for 6,500.00.I initiated every phone call. No communication, my case kept changing attorneys, every time I called there was new people handling my case. My mistake to go with this firm, don't let it be yours!

Date of experience: September 5, 2023
Florida
1 review
8 helpful votes
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Just another law firm
March 27, 2021

They advertise they will fight for your case snd not just accept any offer. After you sign up they spend the next "years" devaluing the merits of your case to you. They cast a wide net (take every case) and make money on every case so they can't lose. They were so out of tune on my case that my insurer found out "thru me" that the other driver was at fault. I saved State Farm $8500 fighting for my $500 deductible. The adjuster asked as if startled: "They settled?" Then they charged the guy who hit me insurance company which Morgan didn't even "work" for a settlement. So go with a smaller and hopefully hungrier firm.

Date of experience: February 25, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Hi Larry! This is Tyler with the Client Experience team and I am sorry to hear about your situation as this is not what we strive for. Please DM or email me your contact information so we can locate your file to further assist. cx@forthepeople.com Looking forward to hearing from you!

Florida
1 review
0 helpful votes
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Damaged Veteran's Life
February 2, 2021

Still waiting and suffering from injuries caused by another driver. Who, rear ended me and destroyed my beautiful car. That was my only means of transportation. I am still waiting on a settlement that I hope fixes my suffering and financial suffering.

Date of experience: February 2, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Hi Lorenzo. This is Tyler with the Client Experience team and I am sorry to hear what you've been through but are honored you chose us to assist you with your claim. We do strive to always providing a 5 star service, so if there is anything we could've done differently or suggestions, please feel free to reach out to the Client Experience team at cx@forthpeople.com Tyler

Georgia
1 review
11 helpful votes
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Bbatson 1
March 23, 2021

So far it's been great.
Everyone is very attentive and responsive to my questions and my demeanor. My an\xiety is pretty high right now and everyone seems supportive and understanding.
I do have concerns over signing an agreement without the 40% filled in the document and with me not having the ability to edit that line. It seems to me that when this is sent out it should have the blanks filled in so there is no dispute later.

Date of experience: March 23, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Hi Betty! Thank you so much for reaching out to us with your kind words and for allowing us to assist you with your claim. We understand that these can be difficult times and only want to treat our clients the way we would want to be treated if we were in their shoes. If you do have any concerns at all, please do not hesitate to reach out to us to further assist. cx@forthepeople.com

Florida
1 review
2 helpful votes
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Medical malpractice
September 1, 2023

I lost my wife to pancreatic cancer. She was misdiagnosed over a several months period due to lack of tests. This caused things to progress to a point where she only lasted a few months with the best car due to the progression.
I only called 1 Lawyer who I thought for the people.
The people I talked to were very attentive and professional. However they declined my case.
I understand who they use a formula in settlements ages, children etc This was never a big bucks case, It was a case that would require a lot of time and resources. However for me I am strange, I do not care about dollars, I care about principle.
They need to care about the dollars needed to keep their thing in motion. I do understand but am very dissapointed.
I thought they were better than that. They did offer to get me a list of other lawyers which might be interested. They of course would not have the name or resources I wanted.
I have given up on justice and will not chase the ambulance chacers

Date of experience: August 2, 2023
Kansas
1 review
2 helpful votes
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Satisfied
December 7, 2021

Very Professional and actually listens no matter how small the questions I had. First time doing anything like this. The video story on the web site let me know you will have my back. I feel 100% confident I'm in good hands

Date of experience: December 7, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Hi Randall, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. Hope to see you again in the near future! Feel free to reach out to our Client Experience Team at CX@forthepeople.com or call us (888) 488-0018. Thank you!

Georgia
1 review
0 helpful votes
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Thorough and Caring
March 22, 2021

It is a rare experience these days to find companies with customer service of this level. They were thorough, attentive, empathetic, and very caring. The consultant made me feel very comfortable and I truly appreciate her help.

Date of experience: March 22, 2021
Florida
1 review
1 helpful vote
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Great Experience
December 12, 2021

As someone who hasn't been involved in a personal accident or dealt with the aftermath of one, Morgan and Morgan has really made this process painless and easy all the while showing genuine concern. Thank you for that!

Date of experience: December 12, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Thank you Drew for taking the time to let us know of your satisfaction with our service. We wish you all the best going forward. Should you have additional questions or need further assistance, please feel free to contact the Client Experience team at cx@forthepeople.com or (888) 488-0018.

Florida
1 review
0 helpful votes
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HOPEFUL!
March 24, 2021

So far the gentleman that spoke with was very thorough in his questions and attentive as I responded. Though this experience has been traumatizing, after speaking with the representative of Morgan& Morgan, I am truly hopeful...

Date of experience: March 24, 2021
Tariq S. Morgan & Morgan Rep
over a year old

Hi Charlie! Your review embodies all what we strive to be and glad it shows. We understand that these can be trying times and we always want to be there for our clients. We wish you nothing but the best. Take care!

New York
1 review
0 helpful votes
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Case
November 8, 2022

After getting into an accident and not having dealing with this type of situation before, Morgan and Morgan was super helpful and responsive in the next steps taking legal action.
They made the entire process stress free during a stressful time!

Date of experience: November 8, 2022
Tariq S. Morgan & Morgan Rep
over a year old

Janelle, we take great pride in our reputation and thank you for this 5-star review! We know in today's world that everyone is extremely busy, so just taking the time out of your day to leave this review is important to us here at Morgan and Morgan. I hope you have an amazing day! – Mike

Florida
1 review
0 helpful votes
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Hit and run,
April 5, 2021

So far so good all paperwork came out nice hopefully they can help my girlfriend and I with this hit and run case her knee has been hurting her really bad since the front end collision. A lady with a white Ford transit newer model with Tennessee tag backed into us with full intentions to hurt us

Date of experience: March 25, 2021
Washington
1 review
1 helpful vote
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Great expeience
June 26, 2021

I had a most wonderful experience talking with Mr. Stevenson, he was extremely helpful and made my anxiety dissipate. I am so happy I no longer feel I have to worry and leave this situation of your very competent hands.

Date of experience: June 26, 2021
Tariq S. Morgan & Morgan Rep
over a year old

This is amazing to hear and we are ecstatic to know about your experience with Mr Stevenson. We strive for the very best representation and it means the world to see messages like this.

Georgia
1 review
1 helpful vote
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I needed help
June 9, 2023

I was hurt at my workplace and the Worker's Comp insurance agency left me with a huge hospital bill they refused to pay. I felt I had no choice but to seek legal help. I had seen many advertisements for Morgan & Morgan so I contacted them by email. Immediately, I was responded to and advised that they could take my case after a few simple questions. All my needs were met and much more. I did not owe any medical bills and received a nice settlement all due to the hard work of my attorney and staff at Morgan & Morgan.

Date of experience: June 9, 2023
Florida
1 review
0 helpful votes
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THE BEST
April 5, 2021

I was so satisfied with Morgan and Morgan. I had the best attorney Jim. He was always on top of the case and always reached out when something new happened. He explained every step of the way which made me feel that he cared not just doing a job. Once again thank for all your hard work it is greatly appreciated.

Date of experience: March 24, 2021
Louisiana
1 review
1 helpful vote
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Who's pointing fingers!
March 19, 2023

Shortly after I made an online inquiry, on a Saturday evening, I was contacted by this office. Having nearly lost a finger, losing use of my left hand temporarily, it's good to know I'm not losing, out on my own. No one can afford to be out of work. My former boss failed to cover me as his responsibility. M&M could save me from losing everything.

Date of experience: March 19, 2023
Tariq S. Morgan & Morgan Rep
over a year old

Jacob, thank you so much for the positive rating. We’re always happy to see our client’s satisfaction with our services and wish you all the best. Should you have additional questions or need further assistance, please feel free to contact us at cx@forthepeople.com or 888 670 2630 – Tariq

Florida
1 review
0 helpful votes
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Great job
October 28, 2022

Very professional Consultation agreed with everything she said on the phone as we're going to pursue the manufacturer of the lotion and then the individual that was involved thank you very much for your concern in this matter

Date of experience: October 28, 2022
Tariq S. Morgan & Morgan Rep
over a year old

Hello Patrick, We appreciate your positive feedback about your experience. Thank you for your kind words. Have an amazing day! Client Experience Team - cx@forthepeople.com