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All Law Firms Are Not The Same. As America's largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to get you best results as quickly as possible. For over 30 years, Morgan & Morgan has been fighting for the people and has recovered over $10 billion dollars for our clients. We have the resources to take on the biggest bullies in America: insurance companies know who we are, and more importantly, our results. A lot of lawyers never go to court. They’ll take the last best offer even if the case is worth 100 times that. Not us. Morgan & Morgan has over 700 attorneys who aren’t afraid to go to trial. If you win big, we win big. Let us fight for you. There’s only one Morgan & Morgan.
Morgan & Morgan Reviews Summary
The overall reputation of the company is significantly marred by a consistent pattern of customer dissatisfaction, particularly regarding communication and service delivery. Many clients express frustration over perceived neglect, lack of responsiveness, and inadequate representation, often feeling like just a number rather than valued individuals. While some reviews highlight positive interactions with specific staff members, these instances are overshadowed by widespread complaints about slow case handling and unfulfilled promises. This feedback indicates a need for the company to enhance its client engagement strategies and ensure that its commitment to serving clients is genuinely upheld.
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Super easy process to sign documents and very helpful
I was injured about a month ago and I was not sure if any one would take my case but Morgan and Morgan listened to my case and they were more than happy to take the case
Edwin, thank you for taking the time to rate us! We'd love to know more what made it a great experience for you. We look forward to helping you with your case and want you to know that we are here if you need us. You can reach us at CX@forthepeople.com or by calling our number (888) 488 - 0018. Thank you! Client Experience Team
The Intake attorney was very patient and explained things thoroughly
Hi Shenica, thank you so much for your sweet comment. This has made our day over here! We hope you have an amazing day and wish the best with your case. Thank you! Client Experience Team - cx@forthepeople.com - (888) 488-0018.
Re: Dog/Bike accident in Florida
After nearly 4 months they refused the case because they were unable to have the dog owner comply to a request for proof of insurance coverage.
We are sorry to hear this as our clients experience is held to the highest standard. While we cannot discuss the specifics of your case in this open forum, we are truly sorry you feel you didn't receive a stellar experience. If you want to share more about this issue, please feel free to email or call our Client Experience Team to discuss it further. You can reach us at cx@forthepeople.com / 888-488-0018
I have no Issue to be lost so far this sign document!
Thank you Wel for your review! We wish you the best of luck with your case moving forward. Have an amazing day! Client Experience Team - cx@forthepeople.com / (888) 488-0018.
Very Professional and. Listened well to the details in order to really access my case. Also, very patient while my wife and I reviewed all of the documents.
Hi Kelvin, that’s wonderful to hear. Thanks so much for leaving us a review. Have a great day! Thank you! Client Experience Team - cx@forthepeople.com / (888) 488-0018.
I slipped and fell down a flight of stairs with no handrail near to grab at Van Wezel in Sarasota in December 2021. I was knocked out by the fall and when I came to workers at the facility that saw me fall insisted that I go to the ER by Ambulance. The ambulance driver told me I was the fifth fall that week. I called Morgan and Morgan from the ER. The next day they sent me papers to sign as a client. A few days later I received a call from attorney Joel Williiams who told me that he had limited funds for discovery but was putting them on notice not to make any changes. I had already purchased tickets for a New Years show and offered them to his office if someone wanted to go look at where I fell. They did nothing for me but waste 6 months time, No discovery at all. I had been getting text and calls from the girls in the office checking to see if I was still treating. I called in June 2022 to update the office on my treatments and the girl told me that the insurers of the facility had denied my claim, but they could probably get me 5k, I asked her to have the attorney call me. He called and said he had not filed a lawsuit and if he did I would probably owe the facility money. He informed me that about the letter from the insurer of the facility so I asked him to send it to me and he did. It had been sent to him 2 months prior saying that they had completed their investigation and was asking what was being presented on my behalf and did mention that their policy offered 5k for medical bills. I called Morgan and Morgan to see if they could help in the situation knowing that this attorney was probably a sub-contractor and they said the customer complaint dept. would call but no instead the next morning the same attorney called and said he was dismissing my complaint. I have had to have surgery to my eye and getting injections in my back and thank God my insurance has been good to me bc my bills have been about 40,000 and I was not even offered the 5k by the attorney.
Carla, we are so sorry that our firm was unable to take on your claim at this time. Our attorneys reviewed your case closely and considered every potential avenue of legal representation. We always strive to ensure clients understand the reasons we are not able to take on a case, but if you do not feel you received a sufficient explanation, please reach out to us so we can further discuss it with you. CX@forthepeople.com/ 888-670-2630
Excellent! From start to finish, really excellent service!
Kristen, we take great pride in our reputation and thank you for this 5-star review! We know in today's world that everyone is extremely busy, so just taking the time out of your day to leave this review is important to us here at Morgan and Morgan. I hope you have an amazing day! - Mike
Kristen was great and I was treated with respect and compassion
Thank you for your kind words. Your review embodies so much of who we are and our values. We genuinely care about our clients and glad it shows. We appreciate the opportunity to assist and wish you the best of luck! Take care.
The young man that helped me was great he answered all my questions
Thank you for your kind words. Your review embodies so much of who we are and our values. We genuinely care about our clients and glad it shows. We appreciate the opportunity to assist and wish you the best of luck! Take care.
Melissa was great. I felt heard and compassion towards my situation. She was also clear and precise while answering my questions.
Garcian, thank you for taking the time to rate us! We'd love to know more what made it a great experience for you. We look forward to helping you with your case and want you to know that we are here if you need us. You can reach us at CX@forthepeople.com or by calling our number (888) 488 - 0018. Thank you! Client Experience Team
I highly recommend Morgan&Morgan to anyone. They are so PROFESSIONAL unlike some other lawyers I know out there. I spoke more with Morgan&Morgan than I did with the attorney I decided to hire at firstI wouldn't NEVER recommend them to ANYONE.
HI Lakeshia! How awesome of you for taking the time to leave us a review! We are extremely happy to know your experience was an excellent one and wish you the best with your case. Take care and have a great day! Client Experience Team - cx@forthepeople.com - (888) 488-0018.
I called regarding my legal rights as a disabled employee. I have a feeling mycompany might try to shaft me. Morgan and Morgan switched me from personn to person saying not my job ma'am. They just called me again and did rhe same thing. I blocked their number. I don't like bei g treated like cattle. A lawyer using a call center is very unprofessional
Noelle, we are sorry to hear your experience with Morgan & Morgan was not what you had hoped. Please contact us privately if there is anything we can do to make this right. We wish you the best in the future. Client Experience Team - cx@forthepeople.com - (888)488-0018.
Excellent Serve... wasn't sure if I could be helped with everything that had happened since April 8th. Intake person, put my fears to rest. Assured me that I'd be contacted within a matter of days. Great listener, showed sincere passion and concern.
Melba, we really appreciate the rating. Is there anything you’d like to share that we can pass along to the team? If so, you can reach out to our Client Experience Team at CX@forthepeople.com or call us (888) 488-0018. Thank you! Tariq
Great service and response time to look into my claim Thank you
Felipe, thank you so much for your sweet comment. This has made our day over here! We hope you have an amazing day and wish the best with your case. Thank you! Client Experience Team - cx@forthepeople.com - (888) 488-0018.
Very quick and easy. They took the time to ask me questions to help me the best they can….
Hello Thomas! We consider it an honor you have come to our firm for assistance and truly appreciate your review. I hope you take care and wish you all the best going forward. Should you have any additional questions or need further assistance our client Experience team can be contacted at cx@forthepeople.com or (888) 488-0018
They listened and helped me with my case and called back immediately
Hi William! How awesome of you for taking the time to leave us a review! We are extremely happy to know your experience was an excellent one and wish you the best with your case. Take care and have a great day! Client Experience Team - cx@forthepeople.com - (888) 488-0018.
DeAngelo, was very nice and obtain the information needed to let me know that I have a case they can represent.
Anna, thank you so much for your sweet comment. This has made our day over here! We hope you have an amazing day and wish the best with your case. Thank you! Client Experience Team - cx@forthepeople.com - (888) 488-0018.
Warm, caring, sincere. Informed. Well explained. Feel good and confident in consult.
Thank you for taking the time to rate us! We'd love to know more what made it a great experience for you. We look forward to helping you with your case and want you to know that we are here if you need us. You can reach us at CX@forthepeople.com or by calling our number (888) 488 - 0018. Thank you! Client Experience Team
Easy as 123. Very simple and easy. Very thorough as well.
Anita, thank you so much for your sweet comment. This has made our day over here! We hope you have an amazing day and wish the best with your case. Thank you! Client Experience Team - cx@forthepeople.com - (888) 488-0018.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Christina! We take great pride in our reputation and thank you for this 5-star review! We know in today's world that everyone is extremely busy, so just taking the time out of your day to leave this review is important to us here at Morgan and Morgan. I hope you have an amazing day! Client Experience Team - cx@forthepeople.com - (888) 488-0018.