Overview
Forestry Suppliers enjoys a generally positive reputation among customers, praised for the quality and reliability of its products, as well as the ease of the ordering process. Many appreciate the fast shipping and effective customer service, particularly in resolving issues and accommodating requests. However, concerns arise regarding the condition of some received items, delays in shipping for certain products, and the cumbersome website navigation. Additionally, customers express a desire for clearer information on the return process. Overall, while the company excels in product offerings and customer support, addressing logistical challenges could enhance the customer experience further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Fast dependable service, and I appreciated the follow up! Thanks Danny
Satisfactory service. Received the products in a timely manner.
As always, everything went smoothly and we received our order quickly.
Items were well package and on time. Will buy again!
Got exactly what I wanted and delivered within days
Order came timely. Very happy with the service and product.
Your products are always top notch and ordering online works well
Quick and easy, this is my favorite place to shop for what I need.
Very easy to place an order. Products rec'd without damage.
Quick and easy to reorder the items that I buy on a regular basis.
I receive my orders quick and accurate. No complaints!
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Se recibio el pedido conforme a lo solicitado y en el tiempo estipulad
Compre un Tree Climber, Swiss, que me indican Forestry que el fabricante no otorga garantía de fabricante, desconcertante debería exigir Forestry está condición por sus clientes.
Been an independent and family-owned business since day one!
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey William,
At Forestry Suppliers, our goal is to ship orders within one business day of receiving them. We are pleased to inform you that your order was shipped within this timeframe. However, once the carrier has received the order, we are unable to change the shipping times. During January, USPS has been significantly delayed in the Southeast due to the high volume of residual holiday packages and the impact of the recent winter storm. Unfortunately, these factors are outside of our control and have caused delivery times to be delayed. We sincerely apologize for any inconvenience this may cause.
Thank you,
Forestry Suppliers