About the Business
Thank you for your interest in Footwear etc. Our headquarters is located in California, and we're now celebrating over 30 years of great customer service. We're a family run business, which started as one store, but has grown to 11 locations along with our online store. Simply stated, we're old fashioned when it comes to the way we treat our customers. We pride ourselves on making people happy. Why should you shop with us? In addition to our great customer service, we carry what we feel are the best products in footwear today. If it's uncomfortable, we simply don't sell it. You'll also talk to real people when you call in. Each staff member is trained, friendly and solution-oriented. In addition to comfort, we focus on remedying common problems in the feet and legs. (Check out our great selection on these types of products, and feel free to ask us what style we recommend just for you.) Additionally, we never stop searching for the most comfortable and fashionable footwear from around the world -- so you don't have to! For example, we get new shipments in every week from Arcopedico, Taos, and Ziera and we explore the latest, greatest brands such as Hoka One One. Plus, our wide assortments of styles from brands like Dansko, Naot, Clarks, New Balance, Mephisto, and Birkenstock are often better than what even the original manufacturer sites has to offer. For these (and many more) reasons, we've managed to make hundreds of thousands of feet... happy feet! So what are you waiting for? Shop online, in-stores, or even by phone. Our shoppers enjoy the best footwear assortment combined with our award-winning customer service. If you happen to be near one of our retail locations, stop in to say hello! Our helpful and courteous sales staff will get you measured, answer any questions you may have, and offer their best recommendations. Thanks again for stopping by!
Footwear etc. Reviews Summary
Footwear etc. has a rating of 4.8 stars from 738 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Footwear etc. most frequently mention customer service, fast delivery and free shipping. Footwear etc. ranks 19th among Shoes sites.
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Easy to find what I wanted, and love the free shipping.
Easy to find what I wanted, and love the free shipping.
Very easy to use website. Thank you very much. Also the shoes arrived in just five days from California to Baltimore!, despite major slowdown in USPS. Service
Very easy to use website. Thank you very much
Simple straightforward and reliable process. Will do this again.
Shopping is simple enough. I would prefer to get my order before bragging on the experience, so ask me later.
Thank you
Ordering was easy and delivery was quick but expensive.
I didn't have to create an account to orde. Thank you for making checkout so easy.
Website was easy to get thru and I found exactly what I wanted thru google search.
Had 'birthday dollars' that would not apply at checkout. Reported to customer service who applied them for me. Very pleased!
Found just what I was looking for. Could not redeem points though. :(
I like that there's so many shoes selection available... very comfy & wonderful designs
I like that there's so many shoes selections available with wonderful designs
Had what I wanted in stock w/free shipping. Even Merrell's didn't have my size so happy to find the shoe I've been wearing for 20+ years following surgery on both feet.
Had what I wanted in stock w/free shipping
I'm so happy that I found these shoes! I was waiting for a price reduction alert from another website and when I went to order them they were already out of my size.
I'm so happy that I found these shoes! I was waiting for a price reduction alert from another website and when I went to order them they were already out of my size.
I found what I wanted, in the size and had easy checkout process. I buy mostly on-line, as I'm an older senior. Good site, easy to navigate.
I found what I wanted, in the size and had easy checkout process...
I called Customer Service and the person who answered was lovely.
I called Customer Service and the person who answered was lovely.
I wanted to pick up my order at my local store to avoid shipping but that didn't seem to be an option
I wanted to pick up my order at my local store to avoid shipping but that didn't seem to be an option
Love the selection, information is very complete regarding products.
Love the selection, information is very complete regarding products.
Easy to shop and purchase the product that I was looking for. Easy Check out and the slippers were delivered quickly.
I am glad that I found this place for my plantar fasciitis shoes. From ordering to delivery they did exactly what they said. I will be ordering all my footwear needs from here from now on. Thanks.
A quick and easy place to order from
This is my first purchase with Footwear etc. Look forward to receiving my shoes
This is my first purchase with Footwear etc. Look forward to receiving my shoes
My sister and I frequently purchase footwear from your store, happy to see that online is just as easy. Thank you
My sister and I frequently purchase footwear from your store, and and happy to see that online is just as easy. Thank you
Footwearetc.com is the only place that had the product I was looking for in stock. Their prices are good, free shipping is nice, and their rewards program seems to be a nice perk.
If this works out, and I get these shoes that are sold out everywhere else in just three days, I vow to buy my next three pairs of shoes from footwearetc.com
Perfect - picked the item, placed the order and now waiting for delivery. Went very well
Perfect - picked the item, placed the order and now waiting for delivery. Went very well
I like the convenience of shopping from home, but I am disappointed about the lack of selection. I really wanted another row Romika sandal, but will try this one. Also, I like the free shipping.
I like the convenience of shopping from home, but I am disappointed about the lack of selection. I really wanted another row Romika sandal, but will try this one. Also, I like the free shipping.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members