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Foodpanda.my has a rating of 1.0 star from 1 review, indicating that most customers are generally dissatisfied with their purchases. Foodpanda.my ranks 70th among Grocery Delivery sites.
FOODPANDA SERIOUSLY NEED TO UPGRADE THEIR APPS. THIS IS 3RD TIME HAPPENED TO ME WHERE I ORDERED SOMETHING AND THEIR APPS FREEZED, SO THE QUANTITY OF ORDER SUDDENLY CHANGE. NOT ONLY THAT BEFORE I EVEN KEY IN THE VOUCHER NO, IT WENT STRAIGHT AWAY TO PROCEED ORDER, SO I'VE TRIED TO CANCEL THE ORDER BUT THEIR APPS IS REALLY SUCK AND SLOW. BY THE TIME CUSTOMER SERVICE TRY TO ASSIST, IT WAS TOO LATE BECAUSE RESTAURANT ALREADY TOOK THE ORDER. WTF IS THIS? I'VE WAITED FOR CUSTOMER SERVICE MORE THAN 30MINS AND SOMETIMES I HAD TO QUE ONLINE WZ 129 PEOPLE A HEAD OF ME! THIS IS REALLY RIDICULOUS. FOODPANDA BADLY NEED TO SURVEY AND CHECK HOW GRABFOOD CAN MANAGE THEIR APPS SMOOTHLY.
BAD SERVICE! I HIGHLY PEOPLE USE GRABFOOD INSTEAD OF FOODPANDA.
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