Folica has a rating of 1.9 stars from 27 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Folica most frequently mention customer service, and flat iron problems. Folica ranks 758th among Cosmetics sites.
I have bought multiple flat irons for myself and for my sister. Awesome customer service and my products always arrived in less than a week. I did have one problem with the cord. I called customer service and they had me send it back to them on their postage and sent me a brand new one. I am very disappointed to see that they have gone out of business. Totally loved their products and the prices were always reasonable.
I wanted to cancel my order but was not able to despite making contact to someone on their Facebook page. She said they'd forward my request to cancel my order, but i got my stuff anyways. After reading the other reviews, I guess I'm lucky to at least get my stuff. I hope it works. Maybe you can try to get some one to respond on their FB site? Good luck everyone!
I have bought multiple flat irons for myself and for my sister. Awesome customer service and my products always arrived in less than a week. I did have one problem with the cord. I called customer service and they had me send it back to them on their postage and sent me a brand new one. I am very disappointed to see that they have gone out of business. Totally loved their products and the prices were always reasonable.
I love this site because I can research expensive beauty products before I buy them. I haven't bought anything directly from the site yet, but I have researched everything I bought from the stores through folica.com first and so far they have been dead-on about the quality and what-not. (So far, I've bought 2 flat irons from H2Pro and several beauty product from Nu Expressions.) My next quest is to buy an expensive hair dryer directly from the site so that I can rate their customer service and the quality of their products.
Great prices on high-end hair products. Sedu hair dryer and flat iron are to die for. I got a great deal on both. They always have discounts!
Best Prices & Most Products for Hair - This is a really good site for hair products. I purchased my Farouk CHI ceramic hair iron from this site and I was pleased with the product and the service form this site. I shopped around and found that this site had the best price and free shipping! They've really expanded on their product offering as well.
Since we launched in 1998, Folica.com has grown to become a leading ecommerce website for hair, beauty, nail and skin care products. We carry the largest selection of hair tools including blow dryers, flat irons and curling irons from professional brands such as Sedu, Solia, Babyliss, CHI and T3 just to name a few.
Folica also offers a wide selection of hair accessories, hair care, hair removal and hair loss products for men and women. The combination of our extensive product selection with our compiled expert advice, how to videos, buying guides and over 80,000 reviews by real customers makes Folica the go to destination for all things hair. We advocate hair adventures, awareness and affection – anything goes, as long as it’s in the name of a great mane. At Folica.com you can find what you need to get the look you want and make every day a great hair day!