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Focallure has a rating of 3.8 stars from 25 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Focallure most frequently mention customer service. Focallure ranks 45th among Cosmetics sites.
No critical highlights yet
Great company with amazing customer service! Will recommend to my friends! Great prices for the sub boxes.
Can't get anyone to reply to emails and the phone number does not work. They were really quick to charge my card though! Buyer beware!
The things I received in my box were actually pretty great. I'm not sure they are as great as some subscription boxes for the prices but I was very pleased and didn't receive anything from the focallure brand. My major negative that I have with this box is I never once found where it said the free trial was connected to a regular price box. If this were transparent or maybe advertised as a "buy one get one box free" I would have really appreciated it. Their customer service takes a couple days to reply but did help come to an agreement for a discount for the second box.
I really enjoy focallure and its wonderful staff, whom already made me feel comfortable and safe when it comes to my finances and membership.
I was excited to try BabeBox by Focallure as I have subscribed to other beauty boxes and wanted to try something new. However, it took an EXTREMELY long time for them to ship my box. I also had to reach out to customer service to see what was going on, and instead of replying to my email, they just emailed me that my box had shipped. This is worrisome to me and doesn't show a great customer value. However, I haven't received my box yet, so hopefully i will love everything in it and it will make up for this small snafu. Either way, I'm still excited to try.
Happy with my babe box full size products and came quickly! I have not tried each product yet but I swatched all the colors and and am happy with the quality
I cant wait for my product to arrive. I did contact customer service and the rep was very responsive and helpful.
I was so surprised that it exceeded my expectations! Not only was it long lasting, but super wearable and not a hassle to remove!
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