I was excited to try BabeBox by Focallure as I have subscribed to other beauty boxes and wanted to try something new. However, it took an EXTREMELY long time for them to ship my box. I also had to reach out to customer service to see what was going on, and instead of replying to my email, they just emailed me that my box had shipped. This is worrisome to me and doesn't show a great customer value. However, I haven't received my box yet, so hopefully i will love everything in it and it will make up for this small snafu. Either way, I'm still excited to try.