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FoamByMail

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Arkansas
1 review
1 helpful vote
Follow Jackie D.
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I ordered a custom size mattress for an outdoor hanging day bed! I needed it within a couple of days. I contacted them after I placed the order as I forgot to state this and not only did they get it here a couple of days before I actually needed it the size was exactly as I ordered! Best customer service I have dealt with in years! We need more companies with this kind of service!

Date of experience: July 12, 2017
California
1 review
2 helpful votes
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I have ordered from Foam Factory on two separate occasions and both times I have received a product that I was satisfied with. They were both for a custom size with a custom cover. I do wish the custom cover was a little cheaper otherwise I'm pretty happy with it. The foam is good quality. The first one we use as a day bed and the second we use as a seat cushion at our owner's entry. I love the perfect fit and feel! I would buy from them again.

Date of experience: July 12, 2017
New Jersey
1 review
0 helpful votes
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Great service
July 28, 2017

New cushions for my RV dinette. Gave me advice on the foam type I needed, and delivered when I requested. Cushions cut to exact size and feel perfect.

Date of experience: July 27, 2017
Ohio
1 review
0 helpful votes
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After buying a name brand mattress and having it break down after only a couple of years we decided to try a foam mattress from the Foam Factory. We have had it for a couple of weeks now and just love it. So much so that when it comes time for us to make our own bed frame and furniture the Foam Factory is only place we shop.

Date of experience: March 9, 2015
Minnesota
1 review
0 helpful votes
Follow Julie B.
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I ordered 3 high density cushions with dacron wrap for seats for my porch chairs. Despite being 26x22x5, they arrived compressed in a surprisingly small package. The popped into actual size the second I opened the package. Inside the package, the cushions were nicely wrapped in plastic and tied with a decorative ribbon. I put them into cushion covers that I sewed myself. I have been using the cushions only a few weeks, but I am very happy with them. They are super comfortable, and I would highly recommend the dacron wrap. Not only does it make for a nice finish once the cushion is inside your cushion cover, but it also makes it much easier to get the cushion inside the cover. I am so happy with the cushions, I am planning another order for a second project for cushions for the ottomans on the porch.

Date of experience: April 20, 2017
California
3 reviews
1 helpful vote
Follow Armida M.
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I ordered the product to create some cushions for my porch area and I found that this company has the cheapest option with good reviews so I decided to buy it. The product was much better that I was expected. The foam rapidly took the original shape after I took it from the box. The delivery was on time too.

Date of experience: July 12, 2017
Kansas
1 review
0 helpful votes
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I have a small bed that needs a small mattress and had trouble finding a solution. Once I found this site it was very easy to use and order the exact size I needed and at a very competitive and reasonable price.

Date of experience: July 19, 2017
Missouri
2 reviews
1 helpful vote
Follow Suzanne M.
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We purchased the Furniture Fix slats first and they didn't help at all. The problem wasn't the springs on the couch, but the foam in the cushions. Foam Factory has an easy-peasy website, the cushions were delivered faster than we expected, and our couch, which also serves nightly as a bed, is in better shape now than when we bought it. Thank you!

Date of experience: June 14, 2017
India
1 review
1 helpful vote
Follow Martha D.
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When I wanted to replace the cushions on my couch, I went online to price foam. I couldn't believe that most of the places that I researched, it would cost me almost as much as buying a new couch. But when I came across Foam Factory, I saw that I could purchase a sheet of foam, and cut the cushions myself. And with the free shipping, my bill was under $100. I have never made my own cushions before, but the foam came, I cut it out, and I now have a brand new couch. My friends and family just could not believe that I did this on my own! It was so easy, and the Foam Factory website gave me all the confidence that I needed for me to accomplish this!

Date of experience: January 22, 2015
India
1 review
1 helpful vote
Follow Caddman U.
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I order LUX cushions that are 3 thick with the dacron wrap for an extra $12 for a set of benches I made for the my kitchen. The cushions came very quickly and very tightly wrapped. As instructed, I quick unbox and unwrapped them to give them time to expand. The dacron wrap was perfect on the cushions covering all four sides. I then stapled the upholstery cloth around a 3/4 plywood deck that made up the top (similar to how chair are done). The dacron wrap gives the seats a very professional-finished look along with making these cushions very comfortable. Buy the dacron, I've done it with and without and the difference is amazing, buy the dacron. I couldn't be happier with the outcome of my benches.

Date of experience: December 22, 2014
India
1 review
0 helpful votes
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Not much to say
January 1, 2015

Not much to say. The web sight worked fairly well. Phone conversation was easy and accurate. Ordered a custom size and received an excellent product, correct at a great price. I recommend them.

Date of experience: January 1, 2015
India
1 review
0 helpful votes
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Excellent Product,
April 29, 2015

Excellent Product, perfect for replacing mattresses and couch cushions. Don't buy a new couch or mattress, save hundreds of dollars using Foam Factory.

Date of experience: April 29, 2015
Canada
1 review
2 helpful votes
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Great tools
July 20, 2017

Web site provided great selection of chair templates to exact foam fitting. Additional option at great value.

Pierre
Canada

Date of experience: July 20, 2017
India
1 review
1 helpful vote
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All good!
November 24, 2014

All good! Ordering was easy, and the product arrived true to the dimensions requested. The quality of the foam is exactly as described. This was a small order, but could have been a big pain!

Date of experience: November 24, 2014
New York
1 review
0 helpful votes
Follow Don J.
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This was easy to order on line and even easier to replace the cushions on my couch because they arrive somewhat compressed and expand to their fullest over the next 24 to 48 hours.

Date of experience: April 16, 2015
India
1 review
2 helpful votes
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I received exactly what I ordered exactly when I expected to receive it. The product is of good quality and is serving my needs perfectly. A positive experience all around!

Date of experience: October 30, 2014
India
1 review
0 helpful votes
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Foam Factory met all of my expectations, happily changed an error I made in my order, and delivered our mattresses quickly. We were very satisfied.

Date of experience: May 11, 2015
India
1 review
1 helpful vote
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Foam factory is great. Recommend you talk to them prior to ordering. They can help you pick the right firmness and thickness for your needs.

Date of experience: May 25, 2015
Ukraine
2 reviews
9 helpful votes
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All my family, including aunts, uncles and grandparents, sleeps on these matrasses. We are very satisfied and recommend this brand to everyone.

Date of experience: June 16, 2015
Georgia
1 review
0 helpful votes
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Decent shipping time, the mattress is amazing and at a great price. I have some back issues, so I purchased the 5" LUX-HQ BaseFoam which is firmer and I highly recommend!

Date of experience: June 7, 2017

Overview

FoamByMail has a rating of 2.9 stars from 66 reviews, indicating that most customers are generally dissatisfied with their purchases. FoamByMail ranks 8th among Beds sites.

service
9
value
8
shipping
9
returns
4
quality
8