Ferns N Petals (FNP) has a rating of 3.1 stars from 2,615 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ferns N Petals (FNP) most frequently mention time delivery, good work, and ferns petals. Ferns N Petals (FNP) ranks 7th among Flower Delivery sites.
This company responds to reviews on average within 5 hours
Excellent Service! I ordered rose bouquet n chocolate cake for my parents Anniversary. At first I was little apprehensive reading the reviews but still took a try The flower bouquet was not exactly like pic but was good n the cake was excellent.Delivery was made on time.Definitely would recommend to friends. Mumbai
I can't believe that I paid an extra for San Valentine's Day, and nobody delivered the gift to my wife and/or answered the whatsapp on such a special day. She received a message that she was going to receive the gift on her phone at 11 am, and that was it. Nothing happened. Goodbye, surprise! And I paid this a lot of time ago to anticipate any problem. I'm super disappointed of this company. I'll never purchase any flower or gift in www.FNP.com
My delivery was on time, the flower bouquet was fresh & pretty, I was always updated. Smooth process
I ordered a customized LED cushion and a chocolate box as a birthday gift and it was great, however it reached little late but the product was awesome
Thank you for your kind words!
It was a great gift. Third time using the site. Flowers could be better though. That said customer service was excellent. I was aware where my parcel is at every step. Promptly after delivery I got the text along with the snap of delivered items, which I found quite unique customer service compared to other online sites! Thanks
Dear Mitali,
Thanks a lot for your appreciation. We are so glad that you loved our products and services. It’s wonderful to have you as one of our valued customers.
Flowerly yours,
Team Ferns N Petals
I am a first time customer. My first time experience with respect to selection of product, payment mode and the delivery schedule was satisfactory. The quality of product delivered was also fine.
Dear Mani,
Please accept our heartfelt thank you for your support and encouragement.
Flowerly yours,
Team Ferns N Petals
Overall excellent products & Services... Fast & timely delivery process... Really everything is very nyc.
Thank u ferns n petals...
Products used:
Cake n chocolates
Dear Pooja S.
Thank you for your courteous words. We really appreciate your encouragement and support. We will continue to not only meet but exceed your expectations.
Flowerly yours,
Team Ferns N Petals
Fresh products always served. Always on time. But request you to keep modification in date of delivery in case of emergency
Dear Ananya,
Thank you for your feedback. Feedbacks and suggestions provided by our customers help us in improving ourselves.
Flowerly yours,
Team Ferns N Petals
I want to surprise my friend on her birthday at Gurgaon India, the guard didn't let the FNP enter the building so I end up asking my friend to call the shop and they re-deliver my order. It was awesome, my friend like it and Kudos to everyone on email team for quick response and for the delivery man. Thank you Ferns N Petals for helping me making her day special!
Note: please make the hand writing more presentable but I appreciate it.
Tip for consumers:
no need coz it's user friendly.
Products used:
birthday cake
Dear Emmalyn,
Please accept our heartfelt thank you for your support and encouragement. Your feedback is very important as we are constantly looking for ways to improve ourselves.
Flowerly yours,
Team Ferns N Petals
It is good but very expensive.Not affordable everytime.
The shipping charge(midnight) is really very expensive and the cost of half a kg. Is also v. high.
Dear Ivy,
Thank you for sharing the feedback.
Flowerly yours,
Team Ferns N Petals
Happy customer good experience
Quality is good
Good delivery process
Keep it up guys
All the best
Dear Richa M.
Thank you for your courteous words. We really appreciate your encouragement and support. We will continue to not only meet but exceed your expectations.
Flowerly yours,
Team Ferns N Petals
Well when ever I have thought sending a gift yes its ferns and petals, offering wide variety, prompt delivery and reasonably priced.
Dear Gita M,
Your kind words mean a lot to us and we are really grateful to have you as our valued customer. Thank you for believing in us!
Flowerly Yours,
Team Ferns N Petals.
I found the delivery representative to be very helpful. He asked when I would like the order delivered. Despite my skepticism, he delivered the order before the scheduled time and followed all instructions.
Products used:
Cake
Dear Shubham R.
Your kind words mean a lot to us and we are really grateful to have you as our valued customer. Thank you for believing in us!
Flowerly yours,
Team Ferns N Petals
Ordered birthday gifts to my brother it was on time delivery and products also very worth
Super happy
Dear Kunju,
Please accept our heartfelt thank you for your support and encouragement.
Flowerly yours,
Team Ferns N Petals
I am so happy of service provide by Ferns and petals because I am so far from my beloved
Thank you
Manjeet Singh
Dear Manjeet,
Your support means a lot to us and we are really grateful to have you as our valued customer. Thank you
For believing in us!
Flowerly yours,
Team Ferns N Petals
The order was delivered in good condition and on time... The service is quite appreciable. The goods were similar to what was displayed.
Tip for consumers:
Good service
Products used:
Cake
Dear Prince M.
Thank you for your courteous words. We really appreciate your encouragement and support. We will continue to not only meet but exceed your expectations.
Flowerly yours,
Team Ferns N Petals
Timely delivery, good service. I would surely recommend. Only the choices are limited. Everything else is superb.
Dear Riya,
Thank you for your kind words. They mean a lot to us. We appreciate your feedback. Your feedback is very important as we are constantly looking for ways to improve ourselves.
Flowerly yours,
Team Ferns N Petals
All well, actual product and product images are same. Though happiness has no cost but I found prizes are 20 - 35 percent higher.
Dear Umesh,
We would like to thank you for selecting our products and services. It was a pleasure serving you.
Flowerly your,
Team Ferns N Petals
Excellent workdone on time, smooth transaction, fast delivery, disciplined manner, uniform, same product, I loved it
Dear Namrata,
We would like to thank you for selecting our products and services. It was a pleasure serving you.
Flowerly yours,
Team Ferns N Petals
Hassle free, easy to browse, quality product and fresh... that's fnp for you! Be it a birthday or an anniversary or rakhi, fnp always save you from the last minute hiccups for gifts. I have been using fnp for a few years and it has always delivered on time.
This time I orderd 'rakhi with plants combo' delivered to two different cities, both got delivered on time and the plants were also so fresh! And there was a sweet surprise too this time. Thank you Team fnp!
Dear Pribha S,
We're so grateful to have customers like you. Thank you for appreciating our efforts to make you happy with our products and services.
Flowerly yours,
Team Ferns N Petals
This is my first order with ferns and petals and after much research, I ended up ordering flowers for a death anniversary. I was particular to send good and fresh flowers, with COVID in the city I had to pick and decide a place. They did a great job. It looked exactly like my selection from online I had ordered red and white roses in black cardboard box. I am pleased with their service in COVID times. I highly recommend this store.
Dear Sindhura,
Thanks a lot for your appreciation. We are so glad that you loved our products and services. It’s wonderful to have you as one of our valued customers.
Flowerly yours,
Team Ferns N Petals
The customer care service was so humble and polite and then they even served as with best deal. I have received the order 2days in advance
Dear Kota,
Your support means a lot to us and we are really grateful to have you as our valued customer. Thank you for believing in us!
Flowerly yours,
Team Ferns N Petals
Reading the reviews off the web really made me nervous whether or not I should order a bouquet from this site.
However, I had a pleasant experience with them. The customer service was super helpful and prompt.
I even received a discount! They also periodically informed me through email when the item is out for delivery and included pictures of the finished item after it was delivered.
The bouquet itself though, it was... okay. It wasn't exactly as what's shown on the site but still acceptable.
I had great experience with ferns and petals since last 3-4 year. I love the cake, it should be fresh and on time always and also they provide an great service to us.
Thank you so much!
Dear Khushabu S.
Your appreciation just made our day! Thank you for your belief in us. We promise to keep it this way and give you many more such reasons to smile:)
Flowerly yours,
Team Ferns N Petals
Ordering was easy n delivery was also done on time. Happy with the service of ferns n petals. Petfect customized mug n excellent flavour of cake.
Dear Archana,
We look forward to continuing our relationship with you and hope that we can serve you once again.
Flowerly yours,
Team Ferns N Petals
Website was easy and simple to use. Whole process took few minutes. Product (Flowers) were as per description.
Will definitely use your services again.
Keep it up
Dear Subbarao,
Thank you so much! We are so happy that you are happy. Thank you for allowing us to deliver smiles.
Flowerly yours,
Team Ferns N Petals
Flowers, Gifts & Cakes - We promise a delivery in 4 hours across India with FREE shipping! Order from Ferns N Petals, India's largest online florist catering to personal, corporate floral & gifting needs.
Dear Sharbari,
It’s always a pleasure serving you and we certainly look forward to doing that in the future.
Flowerly yours,
Team Ferns N Petals