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FlowerAura has a rating of 2.7 stars from 1,125 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FlowerAura most frequently mention customer care, next day and order anything. FlowerAura ranks 10th among Flower Delivery sites.
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I ordered a cake from FlowerAura 2 days back and today morning it was delivered. The buying experience was good. However the post purchase experience is horrible. Chat executive stopped responding, one she heard about the cake.
I have uploaded 2 pictures, one which I received and one that was shown in website.
The cake is smashed all over and the top is filthy. Horrible birthday experience ever!
Service and customer support is just amazing! Loved the people on call support so amazingly they answered my queries and also no compromise on quality. Thanks Floweraura team.
Dear Kamal,
Thank you for sharing your feedback. We are glad that you had a good experience with us. Reviews like these are highly motivating for the team.
Looking forward to serve you again soon:)
Cheers! - Team Floweraura
We ordered cake and flower bunch for our friend birthday so feel awesome service on time following safety measure.
Dear Shivam,
Thank you for sharing your feedback. We are glad that you had a good experience with us. Reviews like these are highly motivating for the team.
Looking forward to serve you again soon:)
Cheers! - Team Floweraura
Great services at affordable price, it is value of money. All the delivered product's quality was extremely good. Highly recommended.
Dear Deepak,
Thank you for sharing your feedback. We are glad that you had a good experience with us. Reviews like these are highly motivating for the team.
Looking forward to serve you again soon:)
Cheers! - Team Floweraura
I have used floweraura multiple times on many occasions and I have been disappointed yet, I highly recommend others to use their services.
Dear Rohit,
Thank you for sharing your feedback. We are glad that you had a good experience with us. Reviews like these are highly motivating for the team.
Looking forward to serve you again soon:)
Cheers! - Team Floweraura
Wow experience... quality and delivery is best... cake and flowers quality and freshness are on top label... keep up great work Floweraura...
Dear Customer,
Thank you for sharing your feedback. We are glad that you had a good experience with us. Reviews like these are highly motivating for the team.
Looking forward to serve you again soon:)
Cheers! - Team Floweraura
My review is given after practically experiencing the quantity and quality. I found both the parameters better. I urge all others to kindly take some time and avail the services of floweraura because once you try, i assure you will never have to cry.
Hey Debajit,
Thank you for sharing your feedback. We are glad that you had a good experience with us. Reviews like these are highly motivating for the team.
Looking forward to serve you again soon:)
Cheers! - Team Floweraura
Very good online flower delivery service. I was looking to send flowers to my parents, found this site online and the quality of the flowers was very good.
Hi Aman,
We are happy to read your review. We will do our very best to continue to not only meet, but exceed your expectations.
Looking forward to serve you again soon:)
Cheers! - Team Floweraura
You are the best site ever... going great and make our relationship with love one strong
Stay blessed.
Hi Rupa,
We are happy to read your review. We will do our very best to continue to not only meet, but exceed your expectations.
Looking forward to serve you again soon:)
Cheers! - Team Floweraura
Ms ARati has supported me to complete the order and I'm overhwlmed for her support in completing the order
Hi Anand,
We are happy to read your review. We will do our very best to continue to not only meet, but exceed your expectations.
Looking forward to serve you again soon:)
Cheers! - Team Floweraura
The flower aura understand the expectations of customers and they are fulfill it on the time so at here i can get best service, thank flower aura
Hi Aakash,
We are happy to read your review. We will do our very best to continue to not only meet, but exceed your expectations.
Looking forward to serve you again soon:)
Cheers! - Team Floweraura
I was searching for an option for the flowers as most of the websites were denying then the floweraura not only accepted my order they have delivered a beautiful bouquet. Highly recommended.
Hi Anand,
We are happy to read your review. We will do our very best to continue to not only meet, but exceed your expectations.
Looking forward to serve you again soon:)
Cheers! - Team Floweraura
Such an amazing gifts they have really liked their service too... such an impressive things the have
Hi Ramit,
We are happy to read your review. We will do our very best to continue to not only meet, but exceed your expectations.
Looking forward to serve you again soon:)
Cheers! - Team Floweraura
Floweraura is the only platform who provide a best service all the time. Every time I received a best feed back from my loved once
Hi Deepak,
We are happy to read your review. We will do our very best to continue to not only meet, but exceed your expectations.
Looking forward to serve you again soon:)
Cheers! - Team Floweraura
I had heard from my friend about this website for cakes.My experience is totally awesome, specially when they take care of timing and hassle free delivery. I got best cake in the city, thank you team.
Hi Binod,
We are happy to read your review. We will do our very best to continue to not only meet, but exceed your expectations.
Looking forward to serve you again soon:)
Cheers! - Team Floweraura
Thank you for delivering the product on time. I love the range of variety of products and services. Thank you and keep updating the products.
Hi Abhimanyu,
We are happy to read your review. We will do our very best to continue to not only meet, but exceed your expectations.
Looking forward to serve you again soon:)
Cheers! - Team Floweraura
It was really Great experience, Even as the lockdown forced restaurants and eateries shut, food delivery apps have been functioning as they were permitted among essential services, I had to order a cake for my mother I was worried whether the cake will be deliver or not, but Mr kishan Assured me that order will be delivered before time, And he got it done,... He also helped me in the past. Thanks Kishan 100%
Hi John,
We would like to sincerely thank you for your appreciation. Your support means a lot to us and we are really grateful to have you as our valued customer.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
There were substitutions of flowers made due to COVID19. The bouquet was lovely and the delivery as requested. Thank you. I will order with this flower shop again. Thanku KISHAN JI
Hi Akhileshwar,
We would like to sincerely thank you for your appreciation. Your support means a lot to us and we are really grateful to have you as our valued customer.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
One of the best e commerce site. Where we can trust for surprising our loved ones. I recommend to opt Floweraura. I am very much satisfied with their support and service.
Hi Ravi,
We would like to sincerely thank you for your appreciation. Your support means a lot to us and we are really grateful to have you as our valued customer.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
First time in my life I have got such a amazing service from any organization. It was my boyfriend's birthday and u guyzz made this very much special. One person from this team names Kishan was so helpful. He single handedly assured me for a perfect delivery and he did the same. He kept proper follow up. Team floweraura is going good as product, support and delivery. I am satisfied with all the things. U guyzz are great. Recommending to all of u
Hi Kanika,
We would like to sincerely thank you for your appreciation. Your support means a lot to us and we are really grateful to have you as our valued customer.
Looking forward to serve you again soon:)
Cheers! Team Floweraura
Answer: I was also confused after reading the reviews... but my experience with them was gud... i had ordered pineapple cake and chocolates on my brother's anniversary... they delivered my order in fixed time( within 3 hrs) and the cake was fresh and tasty... cant say about flowers as i have not ordered them...
Answer: Hi Jaya, Kindly help us with the email id used for the transaction so that we can check the same.
Answer: Hi Savina! We're really sorry for the experience. Please inbox us your order ID. We'll get this checked on priority. Thanks!
Answer: Dear Ceb, there's online chat support available from 9am till 11pm IST seven days a week, and you can reach us at 9650062220 in the same timings. Let us know your query so that can assist you in a better manner.
Answer: Hey Apranjila, kindly PM us the order id, so that we can check about what went wrong!
Answer: Hi Lakshmy, Thank you for writing in! Floweraura is a gifting company, which deals in gifting of Flowers, cakes, and gift items, with lots of feelings and emotions of yours to your loved one! You can visit our website www.floweraura.com for more queries or even call us at 8882077077. Cheers! Team Floweraura
Answer: Going by my experience, you may be in for disappointment. Keep complaining, keep reviewing forever don't let them browbeat you.
FlowerAura: Best renowned name for online flower delivery services here in India. Buy & send flowers, cakes, chocolate bouquet & Valentine gifts across India. Avail Same day delivery of Flowers & Cakes in your city Now!
Dear Customer,
We would like to sincerely apologize for any inconvenience this may have caused. We take Customer Satisfaction very seriously. Please share your order number at wecare@floweraura.com so that we can resolve this on priority basis as we are unable to find out any served order details.
Thanks,
FlowerAura