• Floryday

Floryday

Overview

Floryday has a rating of 2.9 stars from 1,050 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Floryday most frequently mention poor quality, return address, and full refund problems. Floryday ranks 57th among Women's Clothing sites.

Proactively asks for customer feedback

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
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What reviewers want you to know

Positive highlights

  • I was contacted by someone very helpful in Customer Service regarding my concerns about my refund.

Critical highlights

  • Ridiculous amount of time spent on emails trying to get a return address.
  • There is no delivery note and I did not get an order number or confirmation email.
How would you rate Floryday?
Top Positive Review

“Satisfaction”

Catherine H.
10/22/17

I have placed several orders with Floryday and have yet to be disappointed with either the product or the great service. On a couple of occasions when I wanted to return what I had purchased, this was done quickly and efficiently and the money went into my account without any hassle. Their selection is fantastic and wide ranging and, as a very satisfied customer, I will be shopping with them again.

Top Critical Review

“A complete con - steer well clear”

Emma G.
11/1/20

Product looks nothing like photos. Sizing is awful - items very, very poor quality. Returns process is deliberately set up to prevent returns Return address has not postcode. Fake reviews and then spend their times getting negative reviews removed without solving problems. Refunds take 60 days and then are not paid in full. £32 out of pocket so far. Facebook reviews from fake accounts - the issues and lies go on... AVOID AT ALL COSTS

Reviews (1,050)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (99) return address (24) order number (16)
Thumbnail of user cherylw509
2 reviews
12 helpful votes
July 16th, 2020
Verified purchase

Floryday has unique styles that you won't find at other stores. The only negative was shipping (but that was not Floryday's fault). Floryday shipped my order within 24 hours & it arrived in the USA in 3 days. The package remained in LA for over a month (due to Covid) before it was processed. Package arrived, each article of clothing was in a heavy, plastic zipped bag with no imperfections. Very satisfied customer and I'll definitely shop Floryday again.

Thumbnail of user flroydayf
Floryday F. – Floryday Rep

Hi Cheryl,

Thank you for taking the time to write this nice and detailed review about your shopping experience. It helps us to improve every day and provide every customer an enjoyable shopping experience.

For any question, you can easily reach us through: https://www.floryday.com/about/email.php?type=pre_sales&code=contact. Our service team will reply you in 48 hours. If you did not receive the email, please recheck it with your spam box or junk folder.

Best Regards,
Floryday

Thumbnail of user theresaw665
3 reviews
2 helpful votes
October 21st, 2022

Their customer service is wonderful and their products have good quality. I am happy with my purchases, thank you for all!

Thumbnail of user marizr
1 review
0 helpful votes
January 26th, 2019

The dresses being sold here are all in good quality. They have a lot of unique designs to choose from and surely would make us look classy and feminine

Thumbnail of user lucyg50
1 review
0 helpful votes
November 2nd, 2018

My issue was resolved amicably, I received correct size within a very short time. Thanks, FloryDay, I will definitely shop here again!

Thumbnail of user stephanieg1598
4 reviews
0 helpful votes
October 15th, 2022

Awesome company to work with. A pleasure to deal with…great selection, prompt delivery in a well-packed, and great customer service. I'll definitely be back in the future.

Thumbnail of user pamelac222
1 review
1 helpful vote
March 27th, 2019

I purchased a few items from this site and I had no problems. Three different items and they were very nice quality and fit just fine. Maybe because I am really tiny but I had no complaints! I was quite impressed and will be checking out more stuff soon!

Thumbnail of user tsholos
2 reviews
0 helpful votes
July 27th, 2019
Verified purchase

Good service delivery, the merchandise is off good quality and also customer care is very efficient and quick. Would definetly recommend it to my friends and family

Thumbnail of user edl85
1 review
1 helpful vote
April 18th, 2018

This is an excellent website, simple in design, very informative and has very operational support. Great work!

Thumbnail of user keshial2
1 review
1 helpful vote
February 6th, 2018

Ich habe normalerweise keine gute Erfahrungen mit den Lieferungen, aber eine Freundin hat mir diese Seite empfohlen und ich musste es einfach ausprobieren- und es gibt wirklich nichts auszusetzen! Lieferung was super schnell, die Sachen die ich bestellt habe, sind auch wirklich in der Grösse wie ich sie wollte und ich empfehle diese Seite einfach nur weiterhin gerne!

Thumbnail of user larso14
1 review
0 helpful votes
May 18th, 2017

Jeg skulle overraske kona med noen flotte klær. Jeg er jo som alle mannfolk, ikke særlig glad i handling, spesielt ikke på nett. Det var før jeg tok en titt i denne nettbutikken. Det var en ekte god handleopplevelse. Ikke bare var det et stort utvalg, men også veldig lave priser. Selv om lageret ikke var i norge tok det heller ikke lang tid før klærne ankom, så kona ble storfornøyd. Stå på! :)

Thumbnail of user mariac191
1 review
0 helpful votes
January 22nd, 2017

As roupas possuem muita qualidade, são bonitas e seguem as tendências atuais, além disso, o site é completo, as informações são precisas com todas as medidas e várias fotos. Geralmente não gosto de comprar roupas online, mas após as avaliações positivas me senti confiante e não me decepcionei. Muito obrigada pela Floryday pela entrega perfeita e principalmente pelos descontos que oferecem, ajuda a economizar uma boa quantia.

Thumbnail of user tetyanas
2 reviews
4 helpful votes
July 21st, 2018

I have found a wide range of dresses at this online shop to suit all tastes. They delivered my orders quickly and of high quality.

Thumbnail of user ginetteg7
2 reviews
1 helpful vote
January 27th, 2019

Me encanta, mucha variedad y estilo juntos en una tienda online. Práctica y detallada como todas queremos.

Thumbnail of user altheao
2 reviews
0 helpful votes
June 3rd, 2017

I'm so satisfied with their services. They got a lot of choices on clothing, accessories and etc which you can afford at much lower cost. I ordered a dress and some jewelries last week and have it before the expected date. I strongly recommend the FloryDay store for its incredible variety of products, fair price and dependability on delivery.

Thumbnail of user janeh269
1 review
7 helpful votes
December 17th, 2019

Was a bit apprehensive about ordering from this company but the skirt is lovely, fast delivery and well packaged. Well made, lovely material and a bit different from the usual run of the mill high street shops. Would order again.

Thumbnail of user shiem3
1 review
0 helpful votes
May 24th, 2017

I must say that I am very occupied person, a lot things needs to be done everyday.

But lucky me because I got to know Floryday! They have a wide selection and, for a very reasonable rates.

The shipping time admittedly takes a while, but it's worth it. I've been able to expand my wardrobe through them, which is difficult for a picky shopper like me. Almost all their clothes have a sizes, different colors to choose from and of course the style.

Definitely you'll love and will never leave the site without checking out an item! Your eyes will definitely drool.

Thumbnail of user boskoj
1 review
1 helpful vote
March 14th, 2019

Bought dresses for my sister and my girlfriend, they bought got really exited when they got their gifts. Fast shipping and great service. Great site with great variety of items. The dresses look fantastic as the girls say. Their favorite site now.

Service
Value
Shipping
Returns
Quality
Thumbnail of user annak262
1 review
2 helpful votes
February 28th, 2019

*** When I look to expand my style without breaking my budget, FloryDay is the best fit for ladies like us. Finally, I can get stylish clothing for plus size from FloryDay ***

Thumbnail of user leio1
1 review
1 helpful vote
April 28th, 2019

Order arrived on time. Be sure to know your measurement for a prefect dress. Also they have excellent customer service. I think its time to upgrade my wardrobe now. HAHAHA. I will definitely order again. *wink*

Thumbnail of user annem739
1 review
1 helpful vote
July 13th, 2020
Verified purchase

Very good service items arrived in good condition and as described very satisfied with the service thank you

Thumbnail of user ayomidea2
1 review
1 helpful vote
January 26th, 2019

I recently got a floral dress from Floryday, and it's so beautiful. Material is lush and subtle on the skin. The colour is great on my skin tone and the dress fits perfectly. It's easy to wear. Moreover, if you'll love to expose some skin, unbuttoning few buttons will do the trick. Good thing is, you can pair with variety of accessories. EXCELLENT!

Thumbnail of user maryp1186
1 review
0 helpful votes
September 30th, 2020

Order number **************
Pair shoes for Mary Poli
Your return form will not accept order number
Please contact *******@bigpond.com with return address etc for shoes.

Thumbnail of user flroydayf
Floryday F. – Floryday Rep

Hi Mary,

Thank you for taking the time to share with us such excellent comments. Our goal is to continuously provide excellent products and find ways to respond to every customer's request. We are glad to hear our staff was friendly and you are pleased with us.

For any question, you can easily reach us through: https://www.floryday.com/about/email.php?type=pre_sales&code=contact. Our service team will reply you in 48 hours. If you did not receive the email, please recheck it with your spam box or junk folder.

Best Regards,
Floryday

Thumbnail of user omars33
1 review
0 helpful votes
July 9th, 2017

An excellent website very friendly interface and easy to use, with very nice features like chat service they respond immediately and are very friendly and helpful, very wide range of clothes for every taste, i always find what I'm looking for there, the shipping is always in time, the products comes nicely wrapped and matches the picture, never been let down by a product, all in high quality, they definitely deserve more than 5 stars.

Thumbnail of user janineb12
2 reviews
0 helpful votes
May 28th, 2017

Fast shipping! The dress I ordered arrived on time just before my sisters birthday. They also have great customer service, they were patient about my queries and they reply very quick! My sister loved the dress and the quality is really amazing for the cheap price. My shopping experience with FloryDay is more that 5 stars! I am very very satisfied. Thank you FloryDay! I will definitely buy again.

Thumbnail of user caroll329
2 reviews
2 helpful votes
July 31st, 2019
Verified purchase

I'm enjoying their slightly different selection of items, from other shopping places. Good value clothing. Lovely selection of prints.
I'm glad I found them.
Will continue to browse and hopefully buy.
Thank you.

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From the business

Floryday.com - Online store for the latest fashion & trends in women's collection. Shop affordable ladies' Dresses, Clothing, Shoes & Accessories with top quality.

Company Representative

Thumbnail of user flroydayf
Floryday F.

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