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Flixster

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GB
1 review
7 helpful votes
Follow Leigh m.
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Rotten tomatoes could be an amazing app. It is completely ruined by flixter. No one wants to sign in to each and every movie service to use a fricken app you idiots! The only reason IMDB can exist is because flixter has messed up rotten tomatoes so much as to render it completely USELESS!

Date of experience: May 23, 2015
Arizona
1 review
2 helpful votes
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It started out just fine. One day, it stopped playing my downloaded movies. I called customer support, they advised me to uninstall and reinstall the app- DO NOT DO THIS! The result was I lost all the movies I had already downloaded. And now after it says I downloaded a movie (again) it does not show up in my downloaded list. So what good is this app if it does not play movies you have purchased and redeemed? For me, it is garbage. They have never even tried to fix my issues after I informed them through their feedback system. They dont seem to know how their software works or how to fix it when it doesnt work.

Date of experience: June 26, 2017
Germany
1 review
2 helpful votes
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When i buy movies in HD sometimes there is no HD option through streaming or downloading. The first movie I got was fine but every other movie i would buy said it was HD but was not. Also the movies coast more for HD.

Date of experience: November 22, 2015
Michigan
1 review
0 helpful votes
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New App Terrible
January 21, 2018

Flixster? You were an app I used everyday and on the first screen of my phone. Now youre in a folder on the 3rd screen and I am looking for a suitable replacement app.

Not sure what drove you to such a bad change, but youd be wise to rethink it.

Date of experience: January 21, 2018
Washington
1 review
3 helpful votes
Follow J T.
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I WASTED MY MONEY ON THE DIGITAL COPY! Customer service was unwilling/unable to provide me any assistance with using my digital copy outside of their terrible interface. Unless you're 80 years old, Flixster is outdated and a hassle to use. They took a step backward in terms of interface usability and portability. I have since purchased "digital movies" through iTunes rather than buy DVD + Digital Copies. Price is the same, and I can easily watch it offline, and on various devices with ease. Ease being the operative word. Don't make my mistake thinking Flixster couldn't be that bad. It is like old people are designing their interface.

Date of experience: March 25, 2016
Canada
1 review
2 helpful votes
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Flixster is by fair the worst you lose movies bad service. I will not even bother entering any codes from my hard copy's why? You wont get it or you'll just lose them

Date of experience: July 14, 2016
GB
1 review
2 helpful votes
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I loved Flixster and used it all the times to see what was showing at cinemas nearby
The lates updated version is now hopeless and I am unable to work out anything Anyone else having this problem Signed Frustrated

Date of experience: November 24, 2017
California
1 review
5 helpful votes
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Flixster is by far the worst service ever! You pay for combo pack DVD's expecting Digital Code to work on whatever device you have BUT UV/Flixster forces you to load their app to even be able to view the movie YOU have PAID for! COMPLETE SCAM! Their Customer service Representatives are terrible & even rude! I ended up calling Production company direct & was given iTunes code & was told they're already going to be cutting ties with Flixster due to SO many complaints. Goodbye & good riddance Flixster!

Date of experience: August 5, 2015
GB
1 review
0 helpful votes
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Useless
August 28, 2017

I have 48 titles on my account, I have recently moved from android to apple and when using the flixter app it says I have no UV copies. I have been speaking to their customer service for 3 days and have been asked to provide the following:
+ screenshots of the app on 3 occassions, two of these were withing 2 hrs of each other
+ details of my devices on 5 occassions
+ the uv title and its name on 5 occassion, even though my original ticket stated this issue was for 48 films
+ etc

This has all been from different people, I have received a total of 7 email with no two from the same person and am no closer to resolving my issue. Very dissappointing.

Date of experience: August 28, 2017
Maryland
1 review
3 helpful votes
Follow Tom B.
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Whoever was responsible for the latest app update should be immediately fired and an apology should be issued to all users. This app has become worthless

Date of experience: December 23, 2017
GB
1 review
0 helpful votes
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Diabolical
January 25, 2018

Who the hell is in charge of developing this app? Gone from From intuitive and easy to use to clunky and unreliable in an update. Lost a loyal user.

Date of experience: January 25, 2018
GB
1 review
1 helpful vote
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Total crap
April 12, 2018

Just useless, utter crap. How they are still in business when this is their front end is mystery, one star is one star too many

Date of experience: April 12, 2018
Rhode Island
1 review
2 helpful votes
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I stopped using it
November 24, 2017

What a horrible update. My theater doesnt show up. Cant make favorite theaters. No idea how to look at dvd releases and upcoming dvd releases. I was using Flixter daily. I dont use it any more.

Date of experience: November 24, 2017
Oregon
1 review
0 helpful votes
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Sucks
March 15, 2018

Used it all the time. Now it sucks. Is useless for seeing what is in my local theaters. Am removing app.

Date of experience: March 15, 2018
Canada
1 review
7 helpful votes
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Absolute garbage
January 1, 2016

You enter your redeem code, then you get an "error has occurred". Now your code shows used and you kiss your download good bye. These crooks need some jail time. Freeking thieves

Date of experience: January 1, 2016
Florida
1 review
1 helpful vote
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Confusing
January 22, 2018

The app navigation isn't as practical as it used to be. Tried to Google help and it didn't help. If it aint broke don't fix it.

Date of experience: January 22, 2018
Pennsylvania
1 review
4 helpful votes
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New Format Is Terrible
November 22, 2017

I am done with Flixster. It used to be easy to see whats on dvd/streaming. The new at Home tab shows horrible elections most I have never heard of.

Date of experience: November 22, 2017
California
1 review
2 helpful votes
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Doesn't work
August 28, 2016

Use another platform it just doesn't work. I bought 11 movies and flixster will only saw 8 of those movies.

Date of experience: August 28, 2016
Canada
1 review
2 helpful votes
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Piece of crap
December 26, 2017

This is the worst service on Earth! It's never work always complaining about HDCP! I would not recommand to anyone to use flixster!

Date of experience: December 26, 2017
Massachusetts
1 review
0 helpful votes
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Not at all helpful.
December 1, 2017

Terrible upgrade of app. Go back to previous one. Dont want to waste time writing at least one hundred characters here.

Date of experience: December 1, 2017

Overview

Flixster has a rating of 1.2 stars from 70 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Flixster most frequently mention customer service and digital copy. Flixster ranks 316th among Movie sites.

service
4
value
4
shipping
3
returns
3
quality
4
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