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Australia
1 review
3 helpful votes
Follow Dale S.
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I bought 3 pairs of shoes which have never arrived... all my emails were met with responses from a Chinese company and will not refund... don't be a fool and keep away from this scammers website

Date of experience: February 26, 2021
Connecticut
1 review
3 helpful votes
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I paid $150.00 for a FAKE pair of shoes, soooo unsatisfied. Box was totally destroyed, seams didn't line up to the real shoe i already own. Completely different leather and all around a crappy shoe.

Date of experience: December 15, 2022
Wyoming
1 review
0 helpful votes
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Yeezy slides
June 16, 2021

I purchased Yeezy slides "PURE" and they took a month to come, in which they came from China, so the writing couldn't be read, but on the box, the size was unisex. This would be the third pair I purchased and none of the others are packaged the same, the slides don't fit my feet at all. I complained to Flight Club and sent several messages regrading the situation. They informed me to start a claim, but I want other people to know, Flight Club is not legit as they claim to be and after investigating and finding research they sold me fake slides and since I found out they're willing to open up a claim but I have to provide extra information, when at the end of the day I paid for real slides to get something from China that doesn't come close to my size.

Date of experience: June 16, 2021
Colorado
1 review
0 helpful votes
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Flight Club is a SCAM
November 17, 2020

Beware DO NOT send Flight Club any money they will feed you a line of bs with email after email about how there has been a problem with your order but they will ONLY tell you they are GOING TO send you some options but NEVER DO.
Really all they are doing is telling people they have what they're looking for knowing that they don't have it getting the point of sale getting the money and then keeping your money as long as possible and probably forever because most people just blow it off it's a scam this company is a scam do not fall victim to flight club.
There should be better consumer protection out there shutting companies like this one down.

Date of experience: November 17, 2020
New Jersey
1 review
0 helpful votes
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Skeptical now
January 5, 2022

So far i had bought foam runners & they are 100% authentic, i had no problems with delivery, no problems with the shoe & i love them. I had bought the 700s and i just got an email saying it''s being ready to ship. I had check the ratings on flightclub and it's reallll bad, i just hope my sneakers are in a good shape, not fake, and doesnt rub out like the others.

Date of experience: January 4, 2022
Pennsylvania
1 review
0 helpful votes
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I bought $200+ pair of Supreme Forces they came at the exact 7-9 business days and the shoes came in good condition and looked so clean I just had to take them outside and walk in them to feel how they were I got them in a bigger size tho on accident so I stuffed it and waited till I fit the shoe better highly recommend buying from this awesome company and also watch videos aka complex to see what flight club is I might buy more from this place

Date of experience: May 4, 2022
Pennsylvania
1 review
0 helpful votes
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They sent me a pair of used Jordan's and then try to play it off like they weren't when they clearly were. I took the hit but I will never shop here again!

+3
Date of experience: August 7, 2023
Canada
1 review
0 helpful votes
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Bait And Switch Rip Off... 733 Complaints on BBB
January 23, 2022

DO NOT DO BUSINESS WITH THIS COMPANY... 733 complaints on the BBB... they bait and switched me with Pre School size shoes when I was ordering a mens size 13 Jordan 1s.

They refused to offer me an exchange or refund. I took my complaint to the BBB and they have still refused to honor my purchase. They have a 1.25 / 5 star rating with the BBB.

I also found another 1 star review on another site, from just a few days ago, which appears to be the exact same bait and switch move they pulled on me in the exact same shoe type and size.

If you have been ripped off by this company PLEASE go to the BBB and file a complaint against them. Somehow they have 733 complaints and still have a B rating.

They also operate out of New York, so if you have been taken advantage of you can contact the state attorney generals office. I encourage everyone to do so.

Lets shut these scumbags down!

Date of experience: January 23, 2022
Canada
1 review
1 helpful vote
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Terrible Website
July 25, 2023

It's a bit confusing because there appears to be an American website with physical stores in nyc, la, and Miami, then there is a website that charges in American dollars but ships from Vietnam. I'm not sure if they are connected or two separate stores but I ordered from the one that ships from Vietnam (didn't realize there was two different websites until after I ordered) and it was just a terrible experience. They sent the wrong size of shoe, then wanted me to pay another $50 for them to ship a new one. Their other alternative was to pay to ship the old shoes back (lots of money). All because they sent the wrong size, the shoe I was sent clearly had a tag with the wrong size from what was in my order receipt. Eventually I filed a chargeback and they sent me several threatening emails about illegal debt and taking me to court, then finally a sarcastic "hope your card doesn't get frozen". So unprofessional and waste of money because you pay for shoes and they send you the wrong size that you can't even wear. Like I mentioned before though, I don't know if this is the same company as the one with physical stores in nyc, la, and Miami or if they are entirely separate.

Date of experience: July 25, 2023
Texas
1 review
16 helpful votes
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I've purchased shoes from Flight Club over a few years, I've never really paid attention to them until I've had to sell them on GOAT, i have three pairs of shoes I've purchased that has had major issues. I purchased some 11 lows for 300 plus and it has blue Jean stains on the shoe, I purchased some 11 72/10 and they were grade B I paid 300 plus for them. I also purchased some 11 Breds and they have multiple scuffs. I've never worn any of them they are DS and supposed to be new. I paid 500 plus for the Breds to get a scuffed and damaged product. I'm super disappointed

Date of experience: October 22, 2020
Massachusetts
1 review
0 helpful votes
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Delivered on time for Christmas even though they had a little problem with the first item on authentication. Great customer service, responded every time. I was skeptical but now I'm a fan!

Date of experience: December 22, 2020
Idaho
1 review
0 helpful votes
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Perfect!
April 30, 2022

I received my shoes early and they look absolutely perfect. I was pretty nervous after reading the reviews! Very happy with my purchase and just made another order!

Date of experience: April 29, 2022
Pennsylvania
1 review
0 helpful votes
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Scam
March 31, 2021

This is hands down the worst shoe company to order from online. I was ripped off by this company for $160 and never received anything not even a confirmation. DONT DO IT

Date of experience: March 31, 2021
California
1 review
0 helpful votes
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Defective, damaged shoes
February 1, 2022

DO NOT PURCHASE FROM FLIGHT CLUB, they send you defective/ fake $#*! shoes, if you want quality non defective authentic shoes order from stadium goods these guys sell crap and will not refund your money

Date of experience: February 1, 2022
New York
1 review
1 helpful vote
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Don't shop here
April 25, 2023

They are selling fake $#*! then have the nerve to steal my money I will be suing y'all for everything y'all are prices of $#*! don't shop here at all you will regret it later

Date of experience: April 25, 2023
California
1 review
1 helpful vote
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Don't buy from flight club
July 28, 2022

I brought a pair of Jordan's they paid 250 they sent the wrong shoes and I sent an email and haven't heard back I'm reporting them to the bbb do not buy I ordered the white / university blue, and they sent me green shoes

Date of experience: July 28, 2022
California
1 review
3 helpful votes
Follow Hector Y.
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I had bought some Jordan's for $400 and they where FAKE! Never again will I buy from Flight club! And the most saddest thing is that they don't have no return policy.

Date of experience: October 22, 2019
New York
1 review
4 helpful votes
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WOW good experience
April 2, 2020

I had a good experience. Copped some Yeezy... everything was timely and the shoes were fine. Damn whats up with all the bad experiences? Wow. I don't give 5 stars no one is perfect lol

Date of experience: April 2, 2020
Iowa
1 review
12 helpful votes
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This company is a RIP OFF! All sales are final because their product is SUB PAR and definitely not worth the prices their asking! I can't believe they would basically sale me two different shoes as a pair! The back strap of one shoe says air max and the other shoe has a bar code where it's supposed to say air max! How is a customer suppose to know this before purchasing?! That's some bullcrap! I'm so freakin pissed off and will take this issue as far as I can! WARNING! DON'T PURCHASE ANYTHING FROM THIS COMPANY/WEBSITE!

Date of experience: May 8, 2021
Texas
1 review
4 helpful votes
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Shoes are fake and it is obvious that they are. The shipping process is also questionable you cannot track your shoe.

Date of experience: December 7, 2023

Overview

Flight Club has a rating of 1.3 stars from 405 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Flight Club most frequently mention customer service, wrong size and air jordan. Flight Club ranks 141st among Athletic Shoes sites.

service
223
value
216
shipping
223
returns
178
quality
192
+238