Fiverr

I've been buying on the site for like 4 years. I've mostly ordered voice overs and art work which I always end up fixing it to my liking.
Since I'm already aware that the sellers are usually students and non professionals.
The fees went from $1 to $2, then lately tax fees. OK. If there's added taxes just like Amazon or any other store. Then they should add a cart to their site.
I discussed about my bulk orders and their opinion about single payment fees before but I was denied.
I feel stupid bringing it up again now that there's added tax. So simply I quit.
If you order often, like 20+ orders a month it is better to hire one of those professionals who charge hourly rate. Because you will end up paying more on fiverr.
Because with goods transactions, ex. Today I bought 5 clothes clothes from amazon, each has 0.65 tax which is govt. Tax law.
Shipping was $5.99 fixed, or UPS $9.99 or free shipping.
Why should Digital goods from same store cost like $3 each... up to $50 to ship/deliver bulk items?

Lots of scammers that I was able to avoid, but ended up getting burned when Fiverr wouldn't honor a promo code or force a vendor to return money. Been with Fiverr since 2014 and now gone for good!

It is unfortunate to see so many negative reviews on Fiverr while other freelance platforms which are worse have much better reviews. I'm writing from an honest and trained seller's point of view. Fiverr has ups and downs. It is true that at least 2/3 of the clients are looking for dirty cheap prices that no professional would offer to work for. And, there's probably a bunch of sellers who are doing sloppy work to cater to those clients. This is mostly to be blamed on those clients who think they can get hours worth of work for $5, just because its called Fiverr. Having said that, Ive had wonderful clients on this site and built relationships that lasted for years. What I like about Fiverr is that this platform still has that balance between the number of jobs offered and sellers, at least in my field. If I send an offer, I usually get contacted unlike in other sites where I see 30-50 bids on a few projects. One down side I experienced is that its algorithms are unforgiving. If I paused a gig or mutually cancelled an order (which often happens when sellers put orders for $5 expecting work of 10 times more value), my gigs will take a nose-dive until a past client starts an order with me or until I find a client to work with. They must fine tune these hidden score systems to work more intelligently. Overall, my experience has been positive so far.

I'm a buyer at fiverr and suddenlly they just block my account.

I have 3 orders that wasnt completed and they just bloked for no reason at all.

They didnt even had the courtesy to send me an email that my account has been blocked.

I contact them and they told me that that i could take my money back in 45 days. What is that? 45 days.

And they refuse to explain why they close my account. This is crazy. I'm a buyer, not a seller

What could i have broken the rules to receive a treatment like that?

I ordered a service on the 25th with preciousjanet for a 10-15 page paper that was due tonight 27th at 11:59 pm. They were keeping in contact with me and telling me different times it would be finished throughout the 2 days they had to do it, they were very dishonest. They kept telling me they were working on it but when I told them the time zone I was in again they canceled the order on me 4 hours before it is due. They have set me behind in submitting my assignment on time and put me in jeopardy of not graduating. I got scammed by them and am very upset with everything that happened!

I ordered contents for 10 pages to ( pownzor) for SEO.
On April 3rd I payed $52.50 for my website. On April 6th i sent all keywords ( 30 word and 3 keyword per page). This guy said he gonna use %3 density use the keywords on each page.
DURATION was 5 days. And satisfaction grantee!
After 5 -6 days he sent few sample that was garbage! Im thinking he doesnt know SEO ( but he said he knew it). He used my city name as my company name. Stupid!
Then i asked for revision,
He said he redo all! Since April 14th no respond! 1
He no answer.
His a kid and No Idea this is work not playing on kindergarten.
If you are not satisfied they just refund your money you paid! What about the time that we miss it?
Stupid.

If your reading this, USE UPWORK INSTEAD!

I have been a fiverr customer for almost 3 years. The quality of their freelancers has plummeted. Everyone on there has little to no prior experience in their particular skill.

Recently, I had a major issue with a freelancer, one that I've never had. The freelancer coerced my to nark his work as complete and review this gig... even though he never finished my work.

I contact support to request a refund, with clear evidence if my case. Their customer service team is an incompetent as the freelancers. Their reply: "Sorry too late, should've contacted us sooner". How could I have? I was doing the adult thing and trying to reason with the freelancer myself before finally escalating it to fiverr.

You should take accusations like this seriously, and review them to maintain freelancers that are the utmost quality. Like upwork. Instead... you accept everyone. And when a customer complains you tell then "good luck and goodbye". How can you make money from freelancers if you have no customers.

You've lost me is a customer. FOREVER!

I know that platforms like fiverr.com are hit and miss. Now I did get OK work here and there. What I am totally frustrated by right now is the lack of response and support from fiverr.com itself. All the support desk messages start with "I'm sorry and you must feel frustrated" and then they add on to the frustration. My first message was asking how I can get around the rule of responding to a gig within 3 days. If I have a heavy work schedule, I may not be able to do so. When I wrote the help center, it took THEM 9 DAYS to respond to my message asking how I get an extension to a 3 days response rate. And with a few more complications, it means that my 65$ gig has been finalised in their view, but I did not get any useful work out of it. I need to start over again with a different editor after having spent around 10 hours providing feedback (video footage - takes a while to give feedback), and fiverr.com is taking no responsibility and refuses to refund. So it is similar to ordering clothes from a shop in China. If you get the wrong thing - there's no way to get a refund.

I paid for a new logo + the source file + 1 revision. I never got the source file from Pro-Webstar - only a jpeg image which I can't use. When I asked for it, she tried to charge me again for it. I complained. She asked what I wanted. I explained in a detailed message and provided a hand rendering of what I was looking for in the revision. Four months later and counting, I still have nothing but a poor quality jpg file. Customer service keeps asking if I want them to contact her. "Yes" I respond every time. She reaches out, I point her to my post stating my revision changes and request my source file. She never responds. I reengage customer service. I'm on a loop. I will never use Fivver.com again and will warn everyone to STAY AWAY unless you just have money to trick off in exchange for a frustrating experience.