Fiverr

Tried 3 times working with their digital web designers. The first designer (Pakistani) after repeatedly texting what I wanted just couldn't understand, very frustrating. He mixed up the site work to a point I had to end the job. The second designer after repeatedly sending a detailed explanation to him came back to me with a completely different mixed up preview of everything I told him not to do.
The third designer had a nice display of work he had done so I hired him. He asked me for what I wanted and said ok we agreed on price he had all my log ins. I sent a detailed list of what was needed on the site. A week later he texts me do I still want the site. I was supposed to see the new site which he claimed I never hired him. All of these 3 were Pakistanis who do not understand & wasted my time. I requested my money back but they insisted on keeping it. Fivre cannot be trusted!

I consistently had issues with a seller on Fiverr and after reaching out to their customer support, I was told to work it out with the seller and come back to them if it didn't work out. Well, I tried working it out with the seller (which I had already tried multiple times) and they still refused to create what I requested or cancel my order. Afterwords, Fiverr still refused to refund my money.

For the record, I have worked with one seller and had a positive experience. This was my second attempt and there was no positive outcome at all in the experience. I understand that I chose a bad seller, but I didn't anticipate Fiverr not helping me at all. Really though, the seller constantly called me 'bro' and could not understand basic English. If the profile is perfect grammar, it's a con. These are the ones that paid someone else to write their profile.

I had 2 very bad experiences. 1. I contracted a guy from India to increase backlinks to my business directory. After the service my website increase traffic from India to register companies to get a backlink from my site.
2. I have contacted with an ai developer to develop an innovative ai software and he took the idea and then rejected my project.

Don't waste your time, they are pirates and not freelancers.

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A seller I hired to improve website speed is far off to what we agreed on. I contacted fiverr who've told me that there's nothing they can do.

For anyone thinking about using this horrible website, rather use upwork. It's safer and you find actual profesionals.

A lot of scammers with fake reviews are active on fiverr. Just read through the reviews where oyu can see every 2nd reviewer has been scammed somehow.

I can't say enough to warn people to stay away from Fiverr. I used this business on 5 occasions and got nothing but SUBPAR horrible contractors who don't know what they're doing. They provided work that didn't meet the guidelines making me wait for them to fix their screwups. Also, the average wait time to get a response from Support is THREE DAYS. They advertise on their site it's 12-18 hours which is a lie. These people who are contractors hide out behind computer screens trying to sell themselves for something they are not. It's all a scam to the buyer. It's a great way for a loser who has no skills to try and make money behind a computer screen who normally wouldn't be able to get a job in the real world. I highly recommend staying clear of this company at all costs.

The offered service looked attractive, with 1k+ positive reviews and nearly 5* rating, and cheap! 35USD only. However, upon getting results I immediately realized that is bull$#*! copy-paste. How could it be? When I tried to complain to a seller he immediately canceled the order with full refund. Now I can't leave negative review to him because the order is cancelled. So here we are - this is how this scam works! Fake 5* reviews, cheap price. Job imitation. Zero risk. Perhaps, 1 of 10, or even 5 of 10 just don't want to waste a time to complain and simply keep money for a scammer. Fiverr itself seems to be happy with this model. When I tried to reach their support they answered that they understand my frustration but their policy does not allow to post reviews for canceling orders. Period.

On March 3,2017, a graphic designer (seller) on Fiverr.com sold me a $30 job for $100. Their gig page was misleading. They presented one style and gave me something else. In my opinion, the seller deliberately bollixed the job. There have been a total of 158 customer complaints and 13 negative reviews filed with the Better Business Bureau against Fiverr, Inc. In fact, the BBB has given Fiverr, Inc. a (F) for an overview rating. I feel this reflects badly on the State of New York, the Federal Trade Commission should immediately pull Fiverrs business license.

I ordered a logo and was told if I ordered the Pro Package that I would get the following: unlimited revisions, 3 different versions of the logo, vector file, logo transparency, 3D mockup, media kit, business cards and stationary temples, source file, high resolution and free commercial license. Well after being late on the delivery I finally got a logo that I wasn't happy with, a png file download and a source file. I asked for a revision and asked where the rest of the items that I had paid for about 4 times and never received a response. Can not get any live customer service, just FAQ page. Can not seem to get my money back. I even tried another fiverr seller and was told that they could/would be able to deliver what I wanted but when I tried to order they changed the price by triple the original price. I would not recommend fiverr.com to anyone!

Strongly advise you to stay away from Fiverr it is a complete scam. I ordered a logo design and stationaries for 80$ and 3 days after I received a 3D mockup my order was marked "complete"?! So you have 3 days to reply or they just consider its all good? And this falls under their "constitution" written somewhere in the terms of services that nobody reads nowadays! So after the order is marked complete you can't do anything!
I have received no material I can use and the customer service does not guide or help in anything.
You have no possibilities to talk to the seller.
This is not a legal practice and I recommend you to use another website.

The management is biased. I had been a 5 star seller till I had an issue with a person of a certain race they prefer. They sided with the con man (buyer) because it was one of their own kind and for FIVERR buyers are more important. The more I complained they downgraded me after 5 years of selling on their platform.

Just a BAD SERVICE for honest sellers. They have become bullies and they want buyers because thats how they get money in their bank. Sellers are at their mercy. Now they even downgrade your response time etc with some STUPID algorithms their backend developers are touting. I hope their demise happens soon and some new platform that respects the sellers start up immediately.

Dear all,

I refused to cancel the order after I have started working on it. The reason for the client was that he needs no more the project after ordering it.

Unfortunately, the consumer support cancels it.
The customer support response was:

"Your order was reviewed and the buyer had asked to cancel it since they didn't need the service anymore, being as the order wasn't delivered, we proceeded to cancel it. "

"We reviewed the order and being as there was no delivery and the buyer didn't need the order anymore, we can go ahead and cancel it."

I did not find anywhere this rule in their policies, so be aware that you could start working on a project and just before completing it, the client can change his mind and cancel it.

Best regards.