Fiverr

I had a horrible experience recently where a agency I hired on their website scammed me by deleting everything on my website. Even after providing the proof that agency is Scot free selling on their platform. I don't think buyer satisfaction a priority there.

I've used Fiverr to create some promotional videos, backlinks, voice over work among other things (you can view some of the work on my instagram https://www.instagram.com/kr_bash/ and FB (https://business.facebook.com/knrbash1/) pages. Overall, I am satisfied with my purchases because I understand that you get what you pay for. However, some of my orders are more than $5, but I read the seller's reviews and make sure I give future buyers an accurate and honest review (although the sellers do beg for a 5 star review).

So we are a class undergoing training for a Virtual Assistance course. We're required to sign up and set up an account at Fiverr. We all made an account that day. The next day we had our accounts disabled. Ok, fine... I email their customer care to explain the situation. I figured they might have suspected us for bots. I explained, provided proof, provided links to government-sponsored programs, and provided pictures of our school, students and trainers. They didn't explain which specifically of the ToS we violated, they didn't suggest ways to help us, and they didn't offer to help us. Instead, they were in a hurry to terminate communication without further input in their end.

All of the other terrible reviews are true... Too easy to be real right? Yes, usually if it is too good to be true it is - Graphic designer tasked to make 2 logos for $60 - 7 days later, no logos and the designer/seller quit on me! Lol. I asked them to make some simple changes and they stated it was too much. Don't be fooled - there are some huge language barriers with the artists. Most likely they are just using some premade logos. These are basic designs that elementary school children could design if needed. Had to call my credit card company and dispute the charges, because once they refund you from the seller you CAN NOT refund your money from Fiverr. Thats where they get you! Your money is stuck in your Fiverr acount and you can't get it out! What a Scam!

Bought a gig and did not pay $5, surprise, surprise. The work provided was amateur at a stretch of imagination. The language was weak and grammar was all over the shop. I laughed out loud reading it the first time. Seller took 8 days to complete a simple task and I asked repeatedly for changes to be done and was provided a non existent "revised" version.
Subsequent requests for a cancellation was only met with a refund of a third of the work, reason being that work had already been done. Writing to fiverr, they colluded with the seller saying that work has been already done, and it's the prerogative of the seller to refund or not.
Absolute sham job. Go to upwork.com where the standards are much better.

I can't believe all the negative info on this site. I have used a Fiverr editor, to edit all my Historical Romance Novellas, and a Cover Creator, to create all my book covers, which are listed on Kindle and Amazon, and their work has been superb! They are in my opinion very professional, and they absolutely know their craft. Don't believe me? See for yourself what they can do! Check it out on Amazon. My books are all listed on Amazon and Kindle. " A Light In The Attic," or "Under The Pecan Tree" by TB Riggs. P.S. Book Reviews are always welcome.

First of all, bad costumer service. Good luck reaching anyone if you have any issues. Second, buggy payment system. It's September 17 and I still have pending funds that should've clear on the 15th. Still waiting for someone to get back to me...

Worst of all, it's a competition for who can under sell themselves the most. People doing graphics in the US and or Europe having to have the same pricing as people who live in China and or India in order to stay competitive.

It's too bad there isn't a mark for no star! This company is a scam and they will try and steal your money not to mention completely wasting all your time. I have a resolution conflict into PayPal, hopefully it is refunded and PayPal closes their account. They don't respond immediately and there is no way to speak with them via good old phones. They create emails hours after the questions are generated. HORRIBLE CUSTOMER SERVICE! Save your money and better yet save your time. Find someone else to help you.

I've been burned by them 2x. Once 2 years ago and I had a credit I was never able to redeem because restricted my account. I made anew one and the service I bought never came through. You don't get a refund either, they keep your money and give you a credit. I if you DO use them absolutely use paypal to protect yourself. They will fight it for you.

WHAT A RIPOFF

- There's no way to contact them by phone
- Their customer service sucks and they never get anything resolved

I just had the worst experience ever with Fiverr. Did this happen to anyone else I? After seller stretched me out 4 extra days submitting beyond amateur work, I cancelled the GIG (after I warned the seller of this). The seller went rage on me. He has been stalking me all social media, he sends me emails and has threatened to ruin my business. All the seller insisted on was a 5* review even though I didn't feel that to be true.
I approached fivver and noone has contacted me back. The seller got even more upset at one point I'm presuming after Fiverr contacted him.
This site is going to crash. It now has so many fake people posing as pros when they're not even close to it. It is misleading buyers. It's a site that promotes garbage quality work for dirt cheap pricing from 3rd world countries. Noone is tracking authenticity.
I'm done with fiverr.

The switch and bait comes in where they post one price for the job and when you get in their advertising site and chat with them, WOW, the price sky rockets! I have ordered several different things from many advertisers on fiverr. The ones to really watch out for are people from foreign country's! I wasted 50.00 on having a website made, I kept ketching errors and having all kinds of changes even after it was finished. The designer was good to work with and changed what was needed! So, I got it on line and could never get it to take off, to start getting calls, so, this year I just had it removed! Most of the vendor's on fiverr are amaturs! You get what you pay for! As far as, dealing with support, some times they were helpful
And other times not at all? I hope this helps someone!

The start rating system is rigged. The company is structured in a way that when you are let down and when your order is not delivered, they force cancel your order and they do not allow you to leave a review. So no wonder all reviews are positive, because majority of the orders who would have got a very bad review, has been forced cancel and the money is refunded in return of you not being allowed to leave a comment or a review. It is totally rigged and fake. Do not believe what you are seeing on the reviews as they are structured to only publish good reviews.

Of course it's good to get gigs for less than $100 but the customer service is beyond awful. I had a seller commit fraud and copyright infringement against me and I cant even cancel the order since the seller is given the option to deny the cancellation. So I have to PAY him for illegally defrauding me. Ive contacted support several times and no answer. It's been several days now.

MY ADVICE: File a PayPal dispute immediately to get your money back. Trust me when I tell you that Fiverr doesn't care about giving you your money back. Using PayPal to get your money back is your ONLY choice.

It really is hit or miss on Fiverr. Some reviews and sellers you can trust, others you cannot. I've had small jobs overseas that turned out great, and a big job from an American seller with great reviews that turned out to be a scam. Fiverr wasn't helpful at all. Wouldn't help me contact the seller, kept pushing the issue off, and finally to avoid my calling my card and disputing the charges offered to refund me 30% of what I paid to my Fiverr account. Sick of headaches I agreed. Come to find out they didn't issue it to my account balance but instead added the funds as a promotional credit which expires. Constant fighting to even get that reissued. You figure if you can't entirely trust every seller at least the company taking a percentage of each sale is there for a reason and will protect you. NOPE. You can't rely on Fiverr.