business logo of Fiverr

Fiverr

How would you rate Fiverr?
grey star
grey star
grey star
grey star
grey star
Utah
1 review
4 helpful votes
Follow Caden C.
Unfollow Caden C.
Send Message
Share Review
Report Review

My mom, dad, brother, and I use a single computer at my home. We all had our own fivver accounts because we wanted to get free money for each other's orders. One day they email me banning me and my families accounts permanently because they tracked them to be on the same IP. I emailed them to fix it but they were unwilling to budge. They didn't care what I had to say and they never allowed me to state my case. They don't seem to care about their customers or creators.

Date of experience: August 15, 2019
KR
1 review
1 helpful vote
Follow Kenny R.
Unfollow Kenny R.
Send Message
Share Review
Report Review

Worst service
August 11, 2017

I want to find some article tasks on this website, but the result is not satisfied me. I don't want to complain at the first time but the attitude of the seller make me feel angry. Most of the keywords are not used, bad grammar, many of the mistake of spelling, and he reject to modify that for me. I am not using this website again.

Date of experience: August 11, 2017
Netherlands
1 review
0 helpful votes
Follow Alina M.
Unfollow Alina M.
Send Message
Share Review
Report Review

I am a seller on Fiverr. Not only I have to give away 25% of commission on my services which results in receiving only 75% of the indented sum, but to my surprise when I started withdrawing my available amount - Fiverr stole another 5% of my available balance! Very big dissapointment. Noone has ever explained what happened and why Fiverr constantly keeps deducting fees again and again!

Date of experience: June 10, 2022
Canada
3 reviews
1 helpful vote
Follow Jay G.
Unfollow Jay G.
Send Message
Share Review
Report Review

You can see in the 1st photo the provider is asking for money upfront for work that has already been done in the scope of the project. In the second photo you can see the provider admitting he was slow doing the work.

Date of experience: April 9, 2022
Colorado
1 review
4 helpful votes
Follow Danny H.
Unfollow Danny H.
Send Message
Share Review
Report Review

Not a Happy Camper
October 25, 2017

I have now placed orders with two different people. The first person did not deliver on time, the second person did not deliver on time and requested an additional 3 days to complete the work. That time has now passed and the work still has not been completed.

In addition to work not being completed on time I was provided a "wallet" where my initial order funds were placed. I was told my wallet could be used to purchase services from another provider. When I placed my second order my credit card was charged again and the funds in my "wallet" still remain. This organization appears to be a straight up scam and I would not recommend contracting the services of any of their vendors. I'm now out over $300 with no resolution in site.

Date of experience: October 25, 2017
Illinois
2 reviews
13 helpful votes
Follow Maria L.
Unfollow Maria L.
Send Message
Share Review
Report Review

This review is is about the website, not the services.
The design of the website is not customer/buyer friendly.
They have a lot of bugs in their software. I wonder if your cc number is safe with them.
In my case. I bought a service. Paid to paypal (this is their only option).
Their system failed during the transaction. The seller never received the funds.
Long story short. I had to call/email paypal/fiverr. Lost more than 3 hours... It is a crappy service.

Date of experience: July 12, 2012
Georgia
2 reviews
2 helpful votes
Follow Carlea W.
Unfollow Carlea W.
Send Message
Share Review
Report Review

Buyer Beware!
July 29, 2017

I guess you get what you pay for. I need a professional resume done and the seller didn't speak English and what should have taken two days span over 10 days... I just gave up the back and forth and did it myself. A waste of money but even bigger waste of time!

Date of experience: July 29, 2017
Hong Kong
1 review
0 helpful votes
Follow Pot L.
Unfollow Pot L.
Send Message
Share Review
Report Review

Fiverr is unprofessional service provider, Fiverr is no reputation and dishonest company,!
Fiverr employee are uneducated, uncultured and uncivilised!
Fiverr is bad than rubbish and Fiverr employee are low quality level!
I think Fiverr need closed in the world

Date of experience: January 14, 2022
Canada
2 reviews
7 helpful votes
Follow Bob W.
Unfollow Bob W.
Send Message
Share Review
Report Review

I ordered a gig for edu email and turned out to be a hacked email account which is identity theft. Like I need the FBI to come visit me for identity theft!

Best thing to do when you get ripped off from fiverr.com, which is a very good chance you will, just do what I did, submit a paypal claim and dispute. Fiverr will not fight your claim since they know most users are getting scammed. They will cancel your account, but that is a good thing since you do not want to deal with this lame company anyway!

Date of experience: October 20, 2015
New Jersey
1 review
4 helpful votes
Follow Sara J.
Unfollow Sara J.
Send Message
Share Review
Report Review

Please do not use fiverr to get help with your resume. Especially the person named Elyssa, all she did was changed the layout of the resume and added some useless design. Worst of all she deleted the review that I posted about the service I received!
Here is her link - https://www.fiverr.com/elyssa.
Please stay away from this person.

Date of experience: October 19, 2015
New York
1 review
5 helpful votes
Follow Candace T.
Unfollow Candace T.
Send Message
Share Review
Report Review

Fraud
July 18, 2016

I have ordered many gigs all turned fraudulent,, I recently ordered web traffic to my website and only after a few days the links to the traffic reports came up as fraud. Enough is enough with fiverr, they have to be shut down...

Date of experience: July 18, 2016
Tennessee
2 reviews
4 helpful votes
Follow Steven M.
Unfollow Steven M.
Send Message
Share Review
Report Review

This site is a sham. They don't care. My designer barely understood english and the process was horrible. She accepted no responsibility and could not do the job. After two weeks, I finally gave up and hired a designer in the USA. I paid in advance, only received about a third of the work that I paid for, and Fiverr would not do a blasted thing about it. They don't care. They just want to shut you up. I only lost $110, but far worse was seeing a company turn a blind eye to doing the right thing. They could have, but they chose not to. Stay away from these theives.

Date of experience: August 28, 2018
India
1 review
3 helpful votes
Follow Shruti T.
Unfollow Shruti T.
Send Message
Share Review
Report Review

This was my first and pathetic experience with the site. I got in touch with a php developer ericmuchenah. I ordered a php web app which was critical to my business. However, at the time of delivery and much after that too, the freelancer was nowhere to be traced. No responses despite repeated requests. I met a dead end and wasted my time and money too. The refund of the cancelled order has to be used on fiverr only, and getting back to the bank account seems to be a long process. Don't have too much hopes with the site, I suggest.

Date of experience: July 24, 2018
Virginia
1 review
8 helpful votes
Follow Sheena W.
Unfollow Sheena W.
Send Message
Share Review
Report Review

We paid three different people to have a logo done. You get what you pay for. One person we paid extra and they couldn't take the time to read our requirements. Meaning I said I was going to put it on an orange shirt so they used orange for a background. Can't use it. We asked for a stagecoach and got an amish buggy and a Cinderella Carriage. I don't mind paying for the job to be done right. However, I found their site hard to navigate and could not leave feedback easily or track the jobs we paid for. Great idea and concept. However, my experience was a complete waist of time and resources. Still need a logo.

Date of experience: November 25, 2015
California
2 reviews
10 helpful votes
Follow Mikayla R.
Unfollow Mikayla R.
Send Message
Share Review
Report Review

The buyers keep expecting mountains and days of work for five bucks, that the user only gets four of. I do doodles for money, and people continuously message me with piles of art they want done in super-realistic style with all forfeited copyright for profit, for four bucks...

Date of experience: June 21, 2013
Texas
1 review
3 helpful votes
Follow Lindsay J.
Unfollow Lindsay J.
Send Message
Share Review
Report Review

Paid for the $5 campaign to advertise my business. The data I was given seemed unrealistic(17,000 clicks in one minute and then nothing else). I gave the a 2 star rating. I was begged to change, asked if I had a heart, told I was hurting their business. I did not change my rating so the fiver freelancer posted I was a rapist and fraudster all over my Facebook.

Date of experience: June 27, 2017
Germany
1 review
2 helpful votes
Follow Irinanina S.
Unfollow Irinanina S.
Send Message
Share Review
Report Review

To transfer about $150 from my fiverr account to my German bank account, I loose $7, because of transaction fee an a bad exchange rate. And that's a lot if you consider how little you get paid and how much time you invest to earn $7 with translating.

Date of experience: July 4, 2017
Georgia
1 review
6 helpful votes
Follow Bryan L.
Unfollow Bryan L.
Send Message
Share Review
Report Review

No consumer protection
August 22, 2015

I used the site four times The first time was a good experience. The second I would rate as o. K. The third was horrible. That was when I learned there is no buyer support. Basically you and the seller go back and fourth for five days and then Fiver gives you a credit. I guess that is how the came up with the day. I tried a fourth time with my credit. Another o. K. Honestly, if it has to do with online marketing, it's a crap shoot with Fiver.

Date of experience: August 22, 2015
India
1 review
5 helpful votes
Follow Priyank P.
Unfollow Priyank P.
Send Message
Share Review
Report Review

Fiverr works great for small gigs where the provider has to put in only little effort to complete your gig. If something has to be developed from scratch then it is a bad fit for Fiverr. Even if the job is small. Learning how to do it well takes ******* hours. The measly pay of $5 to $50 per gig works for the provider only if he/she is reusing 95% of something they have already made or something that the provider is very familiar with.

Don't expect the provider to spend lot of time on gigs this cheap.

Date of experience: April 27, 2017
California
3 reviews
10 helpful votes
Follow daniel M.
Unfollow daniel M.
Send Message
Share Review
Report Review

After disappointment with a seller on fiverr and how my order was delivered i contacted the fiverr support and was brushed off. I asked for a refund and was denied with no options. Horrible way to take care of a customer and not even try to make mends when all of the conversation was clearly stated and their support did nothing about it. Go to elance, they seem to be the most legit for a few more bux

Date of experience: April 21, 2015

Overview

Fiverr has a rating of 1.6 stars from 1,132 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fiverr most frequently mention customer service, credit card and low quality. Fiverr ranks 107th among Freelancing sites.

service
278
value
268
shipping
176
returns
206
quality
254
This company does not typically respond to reviews
+147