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New Jersey
1 review
2 helpful votes
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In Design layout
September 19, 2017

Total garbage. Files were late. Working files not supplied. Do not use Fiverr.com if you value your end client. If it smells like crap, it usually is crap.

Date of experience: September 19, 2017
Netherlands
1 review
3 helpful votes
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Fiverr is a scam don't every buy anything. Ordered traffic and got spam! Paid for nothing the seller is not responding and Fiverr is not trying to help.

Date of experience: June 20, 2017
California
1 review
3 helpful votes
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I tried it
August 22, 2018

I tried it because it was cheaper and got ripped off. Contacted customer support but of course they don't take our side because they get a percentage of every sale. Please don't get ripped off.

Date of experience: August 22, 2018
Canada
1 review
5 helpful votes
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I don't understand all the negative reviews, it was my first time using them and had a great time, was a little confusing at first but I figured it out.

Date of experience: November 30, 2015
California
1 review
14 helpful votes
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Horrible site
October 9, 2014

Horrible site. I lost 20 bucks and a bunch of time trying to get them to work. Complete ripoff. I would give it a negative 5 if I could. Buyer beware.

Date of experience: October 9, 2014
California
1 review
6 helpful votes
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Walukepi001
May 2,3:54 PM
I have been trying to get a gig finished for three weeks. The first seller that I contacted didn't take any action on the gig until 30 minutes before the due date and then wanted me to resubmit all of the requirements to him again. I cancelled that order and returned to someone who I purchased a gig off of a year ago which cost me 4 times as much. Then even though I had $10 in credit on my account, your site pulled the full amount out of my PayPal.
After I returned to a previous seller that I used a year ago, I provided all of the requirements and heard nothing back until the day of the deadline where I received an email claiming connectivity issues and that he would need an extra 24-48 hours on my gig. I agreed to provide him the extra time and the due date came and went again without any product being given.
When I contact him this morning, I get a. Png file instead of the different versions that the gig promises and no source files. To make it worse, the image doesn't fit on the size page that I informed him multiple times that I was looking for.
So bottom line is that I was scammed out of my $40 plus your commission. To say that I will never use your service again is an understatement. I am cancelling my account as soon as this email is sent. I will make it my mission to flame you on any customer service site that I come across.

Date of experience: May 2, 2016
Kentucky
4 reviews
1 helpful vote
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Site doesn't work
March 22, 2023

Site doesn't work. Can't set up an account. Can't get to a contact page. And customer service sends you a link to submit a ticket. Guess what, that page doesn't work either!

Date of experience: March 22, 2023
Germany
1 review
2 helpful votes
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They closed my account
November 5, 2017

Fiverr closed my account anyway. I have hundreds of dollars and the have suspended my account. The peoples at fiverr contact me with a comic picture and fake names.

Date of experience: November 5, 2017
California
1 review
3 helpful votes
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Scam
July 25, 2017

I don't think there is any seller, I spend time looking for same thing from different seller and they almost the same. Looks like same person and different name? I wonder?

Date of experience: July 25, 2017
Minnesota
2 reviews
0 helpful votes
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Buyers who are dissatisfied with a seller can't get out of the contract unless the seller says so. It may not be working out between the seller and buyer, but the buyer may get stuck.

Date of experience: November 29, 2023
Algeria
1 review
4 helpful votes
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I created a fiverr account and I purchased a service and I waited for the service to be received to close my account.
I do not know why
My money was stolen
Do not waste your time

Date of experience: April 30, 2018
Canada
1 review
8 helpful votes
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I uploaded a sketch I made myself for a business logo and asked for a digital revision from a graphic artist because I couldn't work Photoshop to save my life, turns out that compared to the product I got back I could have saved $50 and endured a near-death experience with PS. The original sketch lines were visible, there was hardly any uniformity to the lines, and none of the simple modifications I asked for were completed.

STAY AWAY FROM THIS SITE!

Date of experience: May 27, 2017
Delaware
1 review
6 helpful votes
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I reviewed lots of portfolios and settled on one where every logo looked really sharp and unique. I paid for just the $5 logo thinking if I was happy I would use this designer again.

Well, I was given a 10 day wait and the order went 11 days. On the 12th day I got the logo along with an additional HD file for having to wait the extra day but it was useless.

My site is about budget family travel. I gave a very detailed explanation of what I needed and my site url for reference. I assumed the designer would visit the site and get a feel for what it needed.

Instead, I got a logo in a very patriotic color scheme that looked very much like it was supposed to resemble a mother giving birth. Basically a large "C" shape, open side down, with a circle on top (moms head). Then another of the same shape, only smaller, flipped around and placed inside the "arms" of the mom. Everyone I asked to look at it said it made them think of a woman giving birth to a baby head first.

My tag line also includes the letter "g" in it but the bottom of the G was cut off. So it looked like a really glaring mistake, or a rush job.

Supposedly, I get a revision so I wrote back and explained why I can't use this logo. That was three days ago and I've yet to get a reply. Glad it was only $5 I lost.

UPDATE: It is now 6 months later. I never received a reply to my request for the revision that I was told I could have. I never received any reply at all.

Date of experience: October 11, 2014
Italy
1 review
3 helpful votes
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It's a hell, and sellers doesn't replies after ordering unbelievable.
Hoping to go for thatifthis which seems to fkn rock the fkn way out and doesn't needs my money damn!

Date of experience: September 23, 2013
South Carolina
1 review
5 helpful votes
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Horrible
February 15, 2022

Elementary level mistakes on my business plan doc. Plus some sections plagiarized. Missed two deadlines. The person had 4.9 stars, but there is now way those ratings can be real.

Date of experience: February 15, 2022
Australia
1 review
2 helpful votes
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Customer support is non existent so heaven forbid you get in to an order dispute. Invest your money somewhere else that actually provides a legitimate service

Date of experience: July 26, 2018
Viet Nam
1 review
2 helpful votes
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Hi,

I got cheated by a Seller called Munez_Studio who claimed to be 'Experienced' and of 'High Quality'. The seller literally cut and pasted logos and used 'Arial' fonts for my Decal Sticker project. There are no skills and when being questioned on what design software he used - couldnt answer. Next, he sent me a pdf filled with high quality image (which I found out was plagued from other design agencies) and claimed that those works are his.

Next, Fiverr refused to speak further about the issues on Fake Sellers and closed the case promptly as 'Resolved' without answering any of my complaints.

EVERYONE, STAY AWAY FROM FIVERR. It is fraudulent.

Date of experience: November 25, 2016
Ohio
4 reviews
3 helpful votes
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Very Dishonest Practices
February 22, 2023

#FO81B2EEE4282 The company is dishonest in many business practices. They do not post negative reviews and then allow sellers to make false claims.

My experience was in an order for a graphic design. There were many claims by the seller (Sony_GFX) about large companies who were their customers, like Amazon, AIRBnB, Shopify and they had 5 star reviews. Even their username suggests an association with the Sony corporation. What I received looked like it was thrown together with clipart and in my opinion was not the quality of the examples given. I was appalled and wrote an honest review. But the review isn't on the sellers page. There is no way to communicate with them to try and get a refund even though I never downloaded the product they delivered. They give only 3 days to communicate the project to an end and that isn't enough time in most all cases. In this case, the seller asked for changes to the design, but they didn't deliver anything that I felt would ever be acceptable from the quality of what was originally delivered. It was a bad experience and I got nothing for the money.

This is Fiverr in a nutshell. There is NO GUARANTEE of satisfaction. Sellers MISLEAD with false advertising. As long as they deliver something, there is no recourse to complain after 3 short days. Once that is complete, it's FU.

Date of experience: February 22, 2023
Thailand
2 reviews
13 helpful votes
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How does this work or make any sense...
You order a gig for $10 You get charged $10.50 Yes the 50c is an admin charge...
You do not get your Gig...
You do NOT get your money back... You get a CREDIT of $10 FIVERR keep the 50c
And then to rub salt into wound YOU CANNOT LEAVE FEEDBACK ON THE IDIOT THAT DIDN'T DO THE GIG THAT YOU PAID FOR...
So they can carry on doing this over and over again just picking out the cream jobs and trashing the rest and never get a bad review...
Just feel for the honest Sellers on Fiverr...

Date of experience: April 25, 2016
Nigeria
3 reviews
6 helpful votes
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HORRIBLE!
December 7, 2017

I was a seller on fiverr and was enjoying the ride with a just completed job that was worth a huge amount of money that i just delivered and waiting for the approval. Fiverr just disabled my account, seized my cleared funds for 90 days and cancelled an order i spent 2 months working on and just completed, now i would never get paid and they claimed that i was spamming and redirecting traffic because i ordered a gig from someone on fiverr to improve engagement on my amazon store. Sent message to support they didn't reply. I feel like i have been robbed of all my earnings because i decided to buy a gig on fiverr. I WOULD NEVER MAKE THIS MISTAKE AGAIN.

Date of experience: December 7, 2017

Overview

Fiverr has a rating of 1.6 stars from 1,132 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fiverr most frequently mention customer service, credit card and low quality. Fiverr ranks 107th among Freelancing sites.

service
278
value
268
shipping
176
returns
206
quality
254
This company does not typically respond to reviews
+147