PTires I ordered arrived on-time and in perfect condition. They have a new customer as long as they remain open.
Quick and Easy. I was able to get wheels tires tpms sensors and mounting and balancing for a great price.
Thanks for the feedback, Jeremy!
Had some problems getting my return figured out but Fitment made up for it and made sure I was a happy customer, thanks FI
Trae - Thanks for working with us!
I love my wheels. They fit great and look super nice!
Shipping was fast and wheels arrived wrapped and with care to be sure they weren't scratched.
Thanks for the support, TIna!
The order was delivered ahead of schedule AWESOME! The shipment fits right and made my car lool like a new vehicle!
Thanks for the feedback, Luis! We appreciate it!
Easy website and very combiner to talk to customer service and get whatever problem you have remedied quickly
Thanks for the feedback, Brandon!
I got bc coilovers and they were less than anywhere else and I got a free shirt with it, and the gallery is so useful
Thomas, we're so happy to hear this! Thank you for the kind words!
Not what I was hoping for, fast shipping but the quality of items weren't worth what I spent for them, DONT ever get the spike stems they don't even fit and due to that I alr lost one.
Omar - we're unsure what the issue was with the spiked stem caps, but we apologize for any inconvenience this caused. In regards to that 30% fee, if the order is exactly what you ordered regarding the actual product, there would be fees involved in returning said product. However, we're also willing to take these situations in on a case by case basis and will always do what is best in terms of coming to an amicable resolution that benefits you as a customer of ours. Please reach out to our customer service team and a member here can assist on this further. Thanks!
Ordered coilovers, process was fast shipping was fast 10/10 will do more future business with fitment industries
Christopher, thank you for your review!
You guys have been awesome. Between answering my stupid questions and the fast shipping time, I am VERY pleased.
Thanks for the feedback, Christopher!
The people tells you if you need the some stuff or not. I added tpms but they said I don't need it so they refunded me the money.
Thanks for the feedback! We appreciate it!
Fast shipping, although the box was in shambles the coilovers were fine and the car drives and feels bette.
Thanks for the feedback, Brandon! We appreciate it!
Loved the communication with the customer service about my order, they made sure my order was correct and fullied.
Thanks for the support, Brenda!
I like the shirts but one of the shirts didnt match the picture... Kinda bummer... wished it matched the picture but oh well
Thanks for the feedback, Timothy!
Ordered my wheels with lug nuts on December 2, got them the first time on January 10. They sent the wrong color wheels, smaller lug nuts, (didn't fit my car & 1 LUG NUT WAS MISSING) & didn't send the valve stem caps. Which I paid for! I quickly sent an email to send them back & get the ones I wanted. THE PRICE DIFFERENCE WAS $52, I checked in there website. They told me I had to pay $198 or I wouldn't get anything, (they charged me a larger sized wheel, even sent them screenshots, & did the math, but she just kept repeating that I had to pay $198 or wouldn't send the wheels) cancelling wasn't an option because they would only refund you 80% of what you paid, THATS NOT FARE. I was so mad but I paid it anyways, by then I just wanted to get over this. When I checked on there page that same day the wheels I wanted were in stock. AFTER THEY TOOK 1 WEEK to answer my email, they ran out of stock! That's okay they only told me I had to wait till END OF MARCH! I couldn't believe how terrible they were doing there job. They charged me a larger wheel size than the one I wanted & the one I received. BUT WAIT THERE'S MORE. Yesterday, March 27, I received the correct size wheels, the correct color & NO LUG NUTS OR VALVE STEM CAPS. WORST SITE EVER! AVOID IT AT ALL COST!
Eduardo, we're incredibly sorry to hear of this experience. This definitely is not normal for us! We definitely understand your frustration and would love to look into this for you and make sure this is resolved. Please send us an email with "ATTN: Claire" in the subject line and we will be happy to assist.
Ordered an eibach pro kit and it arrived overnight basically. Solid experience. Will be back for future purchases
Mike, thank you for your continued support!
Really easy check out process... Website checking specific vehicle models and years to Ensure fitment. Just praying they aren't damaged upon arrival
Tanner, thank you for the great rating! We're here to help no matter what! Always feel free to reach out.
I've orderes everything from wheels, coil overs, to apparel. Even their videos are useful and enjoyable.
Thuan, thank you so much for your kind words!
Sent wrong lugnuts twice. My wheels are just sitting in the house. Customer service sucks, and no help
Douglas - We deeply apologize that you may have received incorrect lugs multiple times. It seems there may be a mixup for your particular vehicle and the match needed. Please reach out to us at wheels@fitmentindustries.com so we can see this addressed. Thank you.
Really good service, love the variety of products they have. Real affordable prices and they have a awsome you tube channle.
Lejind, we're happy to help! Thank you for the support.
Overview
Fitment Industries has a rating of 3.2 stars from 948 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fitment Industries most frequently mention customer service, wheels tires and youtube channel. Fitment Industries ranks 4th among Tires sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for the feedback, Edward!