Unfortunately, this is a utility, can't get away from them! They have an advertising loop you can't get out of even by pushing phone buttons when you call their customer service #. Had to call the BBB to get a decent #. They claim their sudden exorbitant increase in prices is a result of everyone owing back electricity monies that they equalize once per year.
they claim everyone is told about this policy. Apparently, no one has been told in my area.
For some reason known only to Penelec (First Energy), their prices have just risen astronomically.
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