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Jon K.

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Experience: Art & Design

Member since December 2020

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1 Review by Jon

I signed up for Dreamstime free trial October 2020, 15 images, loved it. I went into the $20 for another 15 images October 2020, great. That subscription renewed November 2020, $25 for another 15 images. So I've paid $45 for 45 images. I had downloaded 35 images at that point, 10 images remaining. Then I download an audio track for $17. But they charge my account $17 then 2 days later $17 AGAIN. So I write customer service about that AUDIO double-charge. They remove the excess $17 but then for some unknown reason they STOP my image subscription and I LOSE my remaining 10 images I had to download! So I paid $45 for 35 images. Too much hassle, I don't trust this company now. Too bad, I enjoyed it for a couple months. I'll go elsewhere.

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