Due to my husband's health issue's we have stayed in the hotel 3 or 4 times...booked over website...rooms very nice and ready for our stay...the staff at front desk to the restaurant to other staff are so helpful and we appreciate the smiles...our days are challenging...some more than others...always makes our day better...they truly do go a long way! Thanks
Only use the counter after arriving...Always super nice and easy checkin
So easy! I spent hours on other sites but only took a few moments on this one
That is just a great way to get from point A to point B. I mean, I like the simplicity of the website's interface, there is nothing burdening in terms of UI, it's just a pleasant picture and seamless navigation. I managed to book a flight within a couple of clicks and that was enough for me to shape an impression about this service.
Maybe it's not that popular as others, but it doesn't make it worse, lol. I vouch for these guys and sincerely glad them further prosperity and development. Kudos!
I initially gave a 3-star rating, and explained my issue regarding the seat choice fee. I received a very friendly call from Lauren, one of the managers, who listened to my concerns and promised to have her team review the website for clarity of the problem. She also provided pre-assigned seating for me and my husband, with no service charge. She was very helpful and kind.
Booked my second trip via Fishing Booker after the first one went smoothly in Puerto Vallarta last year. I like that the deposit is minimal as I'm hesitant to pay a large sum to someone I never met in a foreign country, especially knowing that weather can change plans. I had a technical issue with my second booking, but a support person was able to resolve it quickly. I also find the reviews on the app helpful.
Thanks for your review, Virginia. We truly appreciate your business and are grateful that you decided to book with us.