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Fetcharate

Overview

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238
This company does not typically respond to reviews
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Maryland
2 reviews
0 helpful votes
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I haven't spoken to anyone yet
March 21, 2023

I haven't spoken to anyone yet. It's 2:02 am and I am about to go to Sleep, Hopefully, they'll contact me tomorrow, after 12 Noon. After our Conversation..., I'll be able to, Possibly, change my Rating.

Date of experience: March 21, 2023
Iowa
1 review
0 helpful votes
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Great, I have built three houses in Iowa City, IA. The current house at Dolan is excellent condition and was built and frame by the original owners who had it built with excellent upkeep. The original construction was built with Anderson windows with double sealed glass. (Very high quality like the whole house.

Date of experience: March 2, 2022
Ohio
1 review
0 helpful votes
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Your system flagged my phone number
February 8, 2023

Your system flagged my phone number. Wouldt allow me to continue with it because thr last 4 digits of a phone number can't all be the same number. I assure you they can be, and they are. My phone number has ended in all 7's for the past 8 years. I understand to alter my number by 1 digit in order to continue. So now I k ow I will never get a call. My apologies to whomever owns the number I was fraudulently

Date of experience: January 9, 2023
Texas
1 review
0 helpful votes
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Your web site states something to effect that I will...
August 3, 2022
Updated review

Your web site states something to effect that I will find out and/or if I qualify for the program. Said nothing about having to call a lender to find out what you should of already done. You wasted my time! Dont bother me again. I'm reporting you to the BBB!

Date of experience: July 4, 2022

Quick and easy to find info on potential savings that...
June 15, 2022
Previous review

Quick and easy to find info on potential savings that we are hoping for.

Date of experience: June 15, 2022
West Virginia
2 reviews
0 helpful votes
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You said fill out the form and get a loan
July 14, 2022

You said fill out the form and get a loan. All you did was try to match me with a lender. What kind of scam is this and what are you planning to do with my personal information. I going to report you people.

Date of experience: June 14, 2022
Minnesota
1 review
0 helpful votes
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I clicked on link regarding a news article instead of news article I get this advertisement... I saw advert and still decided to click in hope of just to see possibilities NOT companies who will then evaluate and try and sell me a refinance.

Date of experience: July 19, 2022
Florida
1 review
0 helpful votes
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So so experience
March 19, 2022

So so experience. Brandon tried to do a quick close. He does not understand this is a purchase that needs to be considered thoroughly before a buying decision is made. This not used car purchase.
Brandon's closing style and/or his demeanor could use some tender loving care.

Date of experience: February 17, 2022
Ohio
2 reviews
23 helpful votes
Follow Prefer-not-to-say S.
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U advertised in an ad or whatever it is online and claim it can shave off 15 yrs etc but it does not say u have to refinance. Refinance is only for people with enough equity into their home. This isn't a legal program it's a scam to get people to refinance for yall to make money. It's false advertising and illegal

Date of experience: June 19, 2022
North Carolina
1 review
0 helpful votes
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I was looking to see my rates and how much estimate...
September 13, 2022
Updated review

I was looking to see my rates and how much estimate just from the information I gave. I don't want to be bombarded with all these calls from lenders. Give me the estimates and the lender's numbers and I can call when I'm ready! Thank you

Date of experience: August 14, 2022

Quick and easy
April 10, 2022
Previous review

Quick and easy

Date of experience: March 11, 2022
Kentucky
2 reviews
0 helpful votes
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I really don't have a question for you at this time I try once in awhile to get my husband to sale because the yard is getting a little more harder for him to handle every yr but if we do that we would need to rent a 3bedroom so the oldest grandson would get off the living rooms floor and even the 2beds are higher than our mortgage payment is now

Date of experience: June 30, 2022
Illinois
1 review
0 helpful votes
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This is deceptive and i was immediately contacted by several lenders when i never requested to be contacted or agreed to be contacted by anyone! Why say its a government program lowering your mortgage payment when all it is is a bunch of money thirsty lenders trying to get you hooked! You ought to be ashamed of yourselves!

Date of experience: June 2, 2022
Louisiana
1 review
0 helpful votes
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Misleading advertisement
April 26, 2022

Misleading advertisement. It presents a link to take advantage of federal stimulus funds but all its just the typical link to mortgage companies who call you relentlessly. No value in this service and I gave the wrong number just in case it wasn't what the advertisement said it was. Glad I did.

Date of experience: March 27, 2022
Ohio
1 review
0 helpful votes
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I am over 26000 behind on mortgage
March 16, 2023

I am over ******* behind on mortgage. My mortgage company (SPS) wants to help me but I have no income. I was let go from my job in March 2022, and I am now in the middle of a disability claim with Social Security.

Date of experience: March 16, 2023
California
1 review
0 helpful votes
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You are misleading
May 13, 2022

You are misleading. Pretending you are going to give me a rate just to get my information. This only makes me upset and not want to work with any of your partners. Do not call me. I will go to my own back.

Date of experience: April 12, 2022
Washington
2 reviews
0 helpful votes
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I bought my home 13 years ago and have paid off my home in full, 3 years ago. I'm drawing SSDI. My situation has left me out of good dependable transportation. I just need to barrow a couple thousand dollars ($2-$3000.) to purchase a good truck. I didn't know if your lenders would be interested in helping me out...?

Date of experience: December 20, 2023
Alabama
3 reviews
0 helpful votes
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The fact you have to get endless phone calls just to find out if you qualify is ridiculous and it opens you up to endless scammers hackers and fraud not to mention just plain right out robbery. All from the false pretense that you can have your mortgage lowered and get cash back to pay off your debit by seeing if you can qualify without all the aggravation the process has to only find out you dont.

Date of experience: March 23, 2022
Wisconsin
1 review
0 helpful votes
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I supposedly have a loan with rocket mortgage, after divorce can't refinance because ex wife won't sign off on loan so I can refinance a loan that I believe to be fake and is all her credit card debit, why do you put me with the only to company's that have been screwing me for year's. HELP in Kansas

Date of experience: March 28, 2022
Missouri
1 review
0 helpful votes
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Why can't you verify me?
January 13, 2023

Why can't you verify me? You pay for ads telling people you can help them. We need help! We have crappy credit. So what? I was laid off on 1/31/20 and my husband had an accident that kept him from being able to work for 15+ weeks. COVID was going on. I paid all major credit on time and in full! I was NEVER late for my mortgage or car payments until the summer of 2020. That was over 30 years of on time payments! We're making more money thn we've ever made. We owe $0 on our current property - 5 acres, 750 sq ft cabin, with shop/garage within 1/2 mile of a major lake! We have no major debt. Just a few stupid companies who won't work with us to come up with a good resolution from a time when we were as well off financially as we are now. We have NO DEBT! We need to make basic home upgrades to our home and need help! Don't advertise that you can help if you refuse.

Date of experience: December 14, 2022
Florida
1 review
0 helpful votes
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You advertise promises that you don't keep
April 14, 2023

You advertise promises that you don't keep. I wanted to know the value of my home but after giving you all my personal information that you will now go and sell to a third party, I was told you could not give me that information. I would like to withdraw my consent. No thank you BAIT N' SWITCH!
Shame on you!.

Date of experience: March 15, 2023
Texas
1 review
0 helpful votes
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This site is a scam
July 29, 2022

This site is a scam. Iy makes it sound like we will actually find a rate via this site. That is a lie, instead it takes the information you enter and sends it to loan lenders whe will then hound you for a very long time to get even more information. Then they will run your credit. This will cause your credit score to go down, then deny your loan request.

Just a big scam.

Date of experience: June 29, 2022