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Fetcharate

Overview

The company enjoys a generally positive reputation, with customers frequently praising its quick response times, ease of application, and professional service. Many highlight the thoroughness and helpfulness of the staff, suggesting a strong commitment to customer interests. However, concerns regarding potential over-communication and information sharing have been noted, indicating a desire for more control over the engagement process. While initial interactions tend to be favorable, some customers express caution, preferring to evaluate the long-term experience before forming a definitive opinion. Overall, the company demonstrates a solid foundation in customer service, though attention to communication preferences could enhance satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
17
quality
238
This company does not typically respond to reviews
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Florida
1 review
0 helpful votes
Follow Marguerita T.
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Misleading as the information indicates you will learn within 2 minutes if the program works for you however this is just another method for companies to call you and pull your credit.

Be more upfront with the information as we are experiencing enough crisis in the world today and extra calls just are not helpful to the situation.

Date of experience: January 25, 2022
Colorado
2 reviews
0 helpful votes
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I am truly amazed to find a company that would actually help people out in situations that could really benefit them in times we live in. You might be an answer to my prayers, and possibly many other people's prayers. THANK YOU

Date of experience: January 2, 2023
West Virginia
1 review
0 helpful votes
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I own my home but it is need of major renovation
February 3, 2023

I own my home but it is need of major renovation. My fiance however does still have a payment on a home that we no longer live in. Between the two of us we have 3 homes. I would be interested in a loan to pay his home off, and renovate mine as my oldest daughter lives in my home.

Date of experience: January 4, 2023
Alabama
1 review
0 helpful votes
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So far so good
June 27, 2022

So far so good. But I'm in desperate need of refinancing a mobile home and 1.8 acres of land so I can pay off in 8 yrs not 23. Every lender I've talked with so far is either sister co with Vanderbilt or do not finance mobile homes

Date of experience: May 28, 2022
Oregon
1 review
0 helpful votes
Follow Guillermo Z.
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When prompted with information for this program, "monthly state Covid mortgage grant/ stimulus payment up to $$$ amount," seems misleading. Regardless of Covid, home owners frequently have the option to refinance for a lower rate. Given the homeowner has improvements to credit or local rates have decreased substantially. Your add specifically states a "state grant/ stimulus payment for homeowners with 100% of on time mortgage payments." Grants not stimulus payments have had to pull credit to create a new loan agreement.

Date of experience: March 3, 2022
Texas
1 review
0 helpful votes
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I'm concerned about closing costs and after processing the new loan at a much better rate that I will owe more on my house. My credit is over 800. I don't want to waste my time with a loan that will cost me anything out of pocket or owe more on my home.

Date of experience: February 16, 2022
Texas
2 reviews
0 helpful votes
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It was fast and easy
April 15, 2022

It was fast and easy. The only drawback was the fact that no interest rates or ranges were listed with each lender. And the fact that one has to be bombarded with pushy sales calls just to get the info needed to make an informed decision on whether to pursue a loan further.

Date of experience: April 15, 2022
Illinois
1 review
0 helpful votes
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Curious about getting to possibly get better credit...
May 12, 2023
Updated review

Curious about getting to possibly get better credit rate. 6.25% now. Fiance passed away so had to pay an extra 1200.00-1500.00 a month in his bills. Was raised if debt made, it has to be honored and paid, use to have 702 credit score but with added bills had to pay stuff late, but paid my car off and personal loan so right at moment my credit score is 640

Date of experience: May 12, 2023

Was easy and still undecided til I know more
May 12, 2023
Previous review

Was easy and still undecided til I know more. Hard at trusting because I was scammed before.

Date of experience: May 12, 2023
District of Columbia
1 review
0 helpful votes
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I already have interest rate of 2.75
July 24, 2022

I already have interest rate of 2.75. None of the banks or mortage companies can compete. I am 66 years old and hoping to qualify for government program that would assist with mortgage payments. I am using IRA to fund mortgage payments, but it will not last throughout 15 year mortgage.

Date of experience: June 24, 2022
New Jersey
2 reviews
0 helpful votes
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Hello, I'm just feeling out the process here
May 23, 2023
Updated review

Hello, I'm just feeling out the process here. I am the Homeowner/ Mortgage Holder. A better rate would be great to free some capital for home improvements.

My house appraised for $130-140.
(I originally bought the house for $70,000)

Date of experience: April 23, 2023

Good Information
February 3, 2023
Previous review

Good Information

Date of experience: February 3, 2023
Tennessee
1 review
0 helpful votes
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False/tricky advertising
March 27, 2022

False/tricky advertising. You mentioned mortgage rates and instead of getting them, I get directed to another website to contact lenders. If I wanted to do that I would have directly contacted them. Please remove my email and phone number from your contact list. Thank you

Date of experience: February 25, 2022
North Carolina
1 review
0 helpful votes
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When I am waiting for an answer to the question to find out who the lenders are and have to stop for something like this it can quickly change my mind and make me wonder why I even started the process in the first place.

Date of experience: September 27, 2022
Louisiana
1 review
0 helpful votes
Follow Rhonda Q.
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Quit calling people immediately after entering phone number. We still do not, at that point, have enough informatiin to know whether or not we want to talk to you. A minimum of 24 hours is appropriate.

Date of experience: June 13, 2022
Texas
1 review
0 helpful votes
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If my mortgage is paid off and my monthly billing is 300.00 or less with taxes and insurance I'll consider the stimulus. But I seriously doubt it nothing with the government is simple. For regular people trying to survive.

Date of experience: May 30, 2022
Texas
2 reviews
0 helpful votes
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Thought you were going to show me how to lower my mortgage payment thru the government programs not refinancing my house. Pretty tricky but you got me. My is now ringing non stop. I don't want to refinance. Thanks for tricking me

Date of experience: February 22, 2022
Ohio
1 review
0 helpful votes
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The ad leads me to believe it will give me mortgage information. All I see is a way to get my personal information. Nothing was provided except to receive a all from a sales person. No rates or locations of local banks.

Date of experience: August 30, 2022
Illinois
2 reviews
0 helpful votes
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Ever time the government offers something there is always a catch to it, I want to save not spend to get refinance and all kinds of stuff to have to, we need a simple application refinance is too much work, forget this

Date of experience: May 22, 2022
South Dakota
1 review
0 helpful votes
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Because every thing like this is a referral system and when they start calling, and they never stop calling, the people cant help me because of info you giving them was incomplete or they wouldnt have even been an option

Date of experience: February 6, 2024
Texas
1 review
0 helpful votes
Follow Elizabeth Y.
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There are no lenders who will refinance a reverse mortgage with my credit rating even tho I'm a victim of identity fraud. You can't show me lenders because there aren't any. I'm too high risk for everyone. You're just being nice telling me when you find a lender, they'll call me. I won't hold my breath, but thanks for being so nice

Date of experience: July 22, 2022
Texas
1 review
0 helpful votes
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Excellent, fast without being a goal crusher since my income, current isn't huge, in about 6 months, my goal is to buy Not Rent, Solo. I'm divorced. Had No clue that Renting vs Buying is where term Slumlord derived!

Date of experience: May 28, 2022