The first company that I have come across that doesn't return your money but FORCES you to a 'STORE CREDIT' even if you have nothing else to purchase from the store. And when you question them, they say they can't go against company policies! They should put the company return policy boldly so that people are not cheated when they buy and need to return if the product is not good enough! SO BE EXTREMELY SURE BEFORE YOU PICK UP ANYTHING ONLINE OF THE 'FEMELLA' PRODUCT! CONSIDER YOUR MONEY GONE ONCE YOU HIT THE BUY BUTTON!