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    FedEx United Kingdom

Corporate Values

Overview

FedEx United Kingdom has a consumer rating of 3.25 stars from 2 reviews indicating that most customers are generally satisfied with their purchases. FedEx United Kingdom ranks 89th among Shipping sites.

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How would you rate FedEx United Kingdom?
Top Positive Review

“Excellent service”

ANITA A.
2/7/20

I was well informed before the delivery time and scedule, follow and understood instruction clearly, promot. Thank u.

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Top Critical Review

“Absolute rip-off, customer-unfriendly outfit”

Swee Q.
6/22/19

Fedex is a RIP-OFF artist that needs to be made to account for its insidious practices. I received a parcel from the US valued at a TOTAL of US$105 - but received a Fedex import charge invoice for £35.76. According to my FX converter, $105 = £83.19573. VAT at 20% thus comes to £16.64 (rounded up). Fedex charges an egregiously exorbitant £12 for its robot to issue the invoice. Even with this RIP-OFF charge, this should result in a charge of no more than £28.64. Whilst the extra £7.12 is not going to bankrupt me, it is just plain piracy. Imaging them doing the same to thousands of victims every day - knowing that most will not be bothered to check/argue. Additionally, contacting them in anyway is deliberately made difficult by their system (if that is not the case, then their programmers must be pretty pathetic!) - no doubt to dissuade contacts and complaints. A true pirate operation if I ever saw one! Avoid using Fedex like the plague and don't invest in this crooked company...

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Reviews (2)

Rating

Timeframe

Other

anitaa105
1 review
0 helpful votes
February 7th, 2020

I was well informed before the delivery time and scedule, follow and understood instruction clearly, promot. Thank u.

sweeq
8 reviews
31 helpful votes
June 22nd, 2019

Fedex is a RIP-OFF artist that needs to be made to account for its insidious practices. I received a parcel from the US valued at a TOTAL of US$105 - but received a Fedex import charge invoice for £35.76. According to my FX converter, $105 = £83.19573. VAT at 20% thus comes to £16.64 (rounded up). Fedex charges an egregiously exorbitant £12 for its robot to issue the invoice. Even with this RIP-OFF charge, this should result in a charge of no more than £28.64. Whilst the extra £7.12 is not going to bankrupt me, it is just plain piracy. Imaging them doing the same to thousands of victims every day - knowing that most will not be bothered to check/argue. Additionally, contacting them in anyway is deliberately made difficult by their system (if that is not the case, then their programmers must be pretty pathetic!) - no doubt to dissuade contacts and complaints. A true pirate operation if I ever saw one! Avoid using Fedex like the plague and don't invest in this crooked company...

Q&A (0)

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