FastGrowingTrees.comReviews 28,307

FedEx destroyed my first tree and FastGrowingTrees, replaced the product at no extra charge and expedited my replacement.

Trees not as expected. The pictures were not accurate. Thought it would have been bigger

I've now written you twice and sent photos of my two (of 3) dead lilacs and have received no follow-up. I would like a refund or replacement.

One of my plants were wilted and bent upon arrival. I contacted customer service and they sent a free replacement.

I ordered to Areca palms for our office, from the online description it seemed they would do well in an indoor setting with minimal, but not direct light from a nearby window. After a week the palms began yellowing and leaving turning brown and crumpling. I called customer service and they were very helpful and kind and they made some suggestions of things to try. So we will see if they work and if I am able to get a refund if need be after the 30 days like they said I could.

Endless spam. I was happy I found trees I wanted, but a month later I regret I bought anything from this company. They are like crying babies, take way too much of my attention with their endless spam.

The three blackberries are doing good and the two hanging baskets of strawberries are doing well, but the apricot tree is not. All the leaves have fallen off and nothing has grown since the tree seems to be alive still but not sure, it has been over a month now and she just sits there like she can't make up her mind if she is alive or dead.

Ordered 3 trees, all arrived in soil wrapped in a burlap sack, soil was loose in all sacks. One tree in fair condition and looks like it may make it, one is struggling with only a few leaves left on it, and one looks like it has died, but I have not give up on it yet. Spent good money hoping I could get some good trees that would plant and catch good.

The customer service person is kind and handle my complaint in professional matter, however; I gave a poor rank for my shopping experience with fast growing trees. I bought trees from you twice and unfortunately, you keep send me tree in dormant phase. My order was placed in the spring and you sent me the trees in the spring so I am expecting to see some growing leaves on the trees, however; both my orders delivered in dormant phase and the trees still in "dormant condition" even though I planted them 3 weeks ago.

Ordered trees, received garbage, was lied to, got all kind of excuses and threw the trees out

Great experience! Trees came in excellent condition and quickly. Will order more.

The quality of shrubs and bushes are top notch. The delivery took twice as long as what was indicated.

Every time I order from FGT I get exactly what I want. Great selection of trees shipped fast. One tree was damaged in shipping and FGT wasted no time shipping me another one. I can't recommend them enough.

I haven't received my bushes yet coming on a month since I ordered

Great. Can't wait to see the colors in our yard among our pine forest.

Ordered and received 3 trees, two shrubs and they were exactly as expected and in great condition. Impulsively ordered 2 more shrubs and then realized they were not going to fit in the only place they'd receive enough sun, and had to cancel. Customer service was understanding and great. Highly recommend for both experiences!

I ordered several trees and they arrived fast. I did have a problem with one during shipping and Fast Growing Trees replaced it. Love shopping at places with exceptional customer service.

Original order of 2 Lilac bushers was badly damaged because of FedEx incompetence.
Fast growing trees immediately shipped 2 replacement bushes, that arrived in great shape.
I would buy from FGT again.

I received my trees packed tightly in a cardboard box. The first 4 were fine enough, the others on the bottom were badly damaged - branches bent or broken. There was also one tree missing from my order. I responded in the portal as requested that day (well within the 48 hours) including pictures. No response, so I submitted 2 subsequent times and again, no response. Tried email which was rejected by their server. I am working with another similar online nursery and have had a completely different experience-responsive and understanding that products get damaged and always willing to make it right. I also bought plant I insurance- don't bother, it's a waste of money! I regularly shop online for almost everything (from Amazon to specialty sites) This is one of the worse online experiences I have ever had!

Interaction was good until I checked the price
Locally. I will not buy anything from you all.