FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,328

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,074
shipping
245
quality
12,370
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New York
2 reviews
0 helpful votes
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One Tree Not So Great
August 17, 2021

I ordered and promptly received two fast growing hybrid poplars. Both were large trees (about 6 feet) as ordered. So far so good. One was sort of beat up and dried out. Planted it as directed (I have planted many trees in the past including some poplars) and it is still alive (but just barely). I doubt that it will survive the winter. The other tree is doing gangbusters great and growing like a weed. I guess 1 for 2 is not too bad but 2 for 2 would have been better.

Date of experience: August 12, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your tree isn’t doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

Minnesota
1 review
0 helpful votes
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Very Happy
August 12, 2021

When I received my Crepe Myrle it was in great condition, had easy to read instruction on how to plant. The same week I planted it, it had already bloomed. I was surprised on fast it took off! I will be purchasing again from FastGrowingTrees in the furture!

Date of experience: August 12, 2021
North Dakota
2 reviews
0 helpful votes
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Trees dead on arrival
August 17, 2021

Last shipment of 6 trees came bone dry, root balls like powder. No leaves just sticks. I had previously received trees and they came with leaves and perfect. Unfortunately this set of 6 came dead

Date of experience: August 12, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!

Virginia
1 review
0 helpful votes
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Fast shipping/great service
August 12, 2021

My tree came in perfectly wrapped condition and ready to stand. Clear instructions and great help.

Date of experience: August 12, 2021
New York
1 review
0 helpful votes
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I have been very impressed (2 purchases now) with how well FGT does with packaging their plants for shipment and also with the condition of plants on arrival especially since they have been arriving midsummer in heat and humidity. Plants were fairly priced for the quality of product. Everything is thriving a month after the first purchase.

Date of experience: August 12, 2021
Wisconsin
1 review
0 helpful votes
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Dead on arrival
August 17, 2021

Both ordered peach trees arrived and looked dormant, or dead. I planted them according to instructions and determined that they were dead after no signs of life and regular watering for 4 weeks. You were quick to replace them and the Replacement is planted and has healthy growth.

Date of experience: August 12, 2021
Florida
1 review
0 helpful votes
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The delivery schedule is confusing.
August 17, 2021

When I submitted the order I really thought the trees would arrive in 2-3 days. They didn't. A week later I received an email seeking clarification of the delivery address. I called several days after responding to the email. Your staff is lovely but I was told that they still didn't have a firm idea of when they would deliver. We picked a future date after my short vacation. I assume I will receive the trees soon but the company has not gone out of its way to communicate upcoming details.

Date of experience: August 12, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry for the delay in your plants and lack of communication! We have reached out privately with an update!

South Dakota
1 review
0 helpful votes
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REVIEW OF KOREAN LILAC TREE
August 12, 2021

TREE ARRIVED BOXED AND IN VERY GOOD CONDITION. IT HAS BEEN PLANTED IN MY BACKYARD. CAN'T WAIT TILL NEXT YEAR AND THE FLOWERS IT MAY PRODUCE.

Date of experience: August 12, 2021
Texas
1 review
0 helpful votes
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Trees came quickly, in good shape, still doing well. I'm very satisfied. Have better results from here than buying local

Date of experience: August 12, 2021
Michigan
1 review
0 helpful votes
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Excellent trees
August 12, 2021

Have been very pleased with my tree purchases each time

Date of experience: August 12, 2021
Washington
1 review
0 helpful votes
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HI- I ordered 3 plants- two were were great, the third was damaged badly during shipping. Customer service was great and offered to send me a new plant, which I accepted. I have not received the new plant yet and it supposedly shipped a week ago.

Date of experience: August 12, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry for the delay in your replacement! We have reached out with the tracking details!

Michigan
1 review
0 helpful votes
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Great company
August 12, 2021

Awesome products. I've only had great experiences with them. Once some of my plants died in transit and they replaced all of them.

Date of experience: August 12, 2021
Texas
2 reviews
0 helpful votes
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Im sad because the order arrived quickly, the instructions were great but the trees are not doing well.

Date of experience: August 12, 2021
Arkansas
1 review
0 helpful votes
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Great customer service
August 11, 2021

This is the third tree I ordered, and they all arrived healthy and happy. They are thriving in my yard. The last order I placed, I forgot to enter the code for my $50 gift card. I emailed to ask if it could still be applied, and they promptly responded and refunded $50 and tax

Date of experience: August 11, 2021
California
1 review
0 helpful votes
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Dead plants
August 17, 2021

I received a number of in healthy or dead plants. Super disappointed

Date of experience: August 11, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!

Alabama
2 reviews
0 helpful votes
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Super healthy plant
August 11, 2021

I had purchased a Xanadu philodendron at a local nursery and it melted and died in this New Orleans heat within a matter of weeks. The plant I got on your site came SUPER healthy and it remains SUPER healthy... very happy with my purchase!

Date of experience: August 11, 2021
New Mexico
2 reviews
1 helpful vote
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Satisfaction
August 11, 2021

Tree arrived in excellent condition. Planted immediately and it looks wonderful. Would definitely order again!

Date of experience: August 11, 2021
Texas
1 review
0 helpful votes
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That's exactly how I felt after my last purchase. I bought two 3-in-one apple trees. Each tree contained three different apple varieties grafted onto them. I asked them to ensure both trees had at a granny smith apple as one of the grafts on them. I was told there was no for them to know which varieties were on the trees. However, when I received my trees, each graft was clearly labeled with the types of apple trees grafted onto them. None of them were granny smith. Since the branches were marked, I expected to get what I paid for, but that didn't happen. When I followed up and asked why, I was told Fast Growing Trees was too busy sending out orders and it wasn't possible for someone to find the trees I asked for. So bottom line, take what you pick for you and you'll get what we send you. I was really disappointed with this response.

Date of experience: August 11, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're very sorry for your experience! Unfortunately these grafts are always changing so we're not able to guarantee that the tree will arrive with a specific graft.

Michigan
1 review
0 helpful votes
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My Little Redbud Tree.
August 11, 2021

Very nice service & my redbud arrived nicely packaged & she is planted and is growing. This is my first tree ever to plant & it was fun placing her in a special spot. I believe she is very happy here and I have fenced her in so the deer cannot nibble on her. A very nice experience with your company & all is as described. Very excited to watch her growing! Everything was perfect with my order & "RedBud's" arrival. Thank you for a great transaction! Just might have to indulge in the hedges advertised that are so beautiful! Thanks again! Beth Nodus

Date of experience: August 11, 2021
New York
1 review
0 helpful votes
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Anything but trees
August 17, 2021

I ordered a 4-5 feet blood orange tree and a 3-4 feet meyer lemon tree. It was shocking to receive 2 long twigs tied to a skinny bamboo for support. The orange tree was at most 1/2" thick and 5' tall. The lemon tree was even skinnier at less than 1/2" thick. I complained and they sent me replacements for both trees but when I received them it was another shock, the were identical to the original order!
I don't wanna bother anymore so after $300 dollars I just learned that one stops learning only when we die.

Date of experience: August 11, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that your replacements weren't any better! We have reached out privately to get this resolved!