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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
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I can't tell if it is a good sign or not that my previous order was accepted but was never shipped owing to quality control issues.
I have to send in my photos, but a significant amount of my order did not live. I hope I can still be either reimbursed or given new trees to try again. In the future, I will have to order older trees maybe.
I had to delay my order because of landscape issues.
90 % of all the plants I have purchased through this site have been dead on arrival or died shortly after. When I have reached out about replacement I have gotten the absolute run around. I will never use this site again I will never recommend your site to anyone.
We list a few tree (shrubs) from 2 previous orders. Hopefully we will have better results with this one. The ones we lost were from an order in Spring of 2024 and Spring of 2025 I think.
One of our purchases arrived damaged from shipping (the box was beat up something fierce). Requested a replacement sent. No issues! They quickly sent a replacement at no cost to me. Love the customer service!
Online shopping was really easy with all the information right there for each type of tree.
I particularly appreciate the guarantee though this is the first time I've had to pay for the year guarantee so wasn't too happy about that…
Plants arrived earlier than the expected and are doing very well.
The site is very user friendly. Detailed information and up-close photos of trees and shrubs very helpful.
Most attractive feature, the ability to get help with landscaping ideas and live chat.
Simply awesome!
My tea tree arrived when it was expected and it was bursting with life. I plucked a few growth tips after just the first two months.
From, product, description, competitive costs, plant care, S&H, projected plant growth and zone tolerant details, Fast Growing Trees items, know-how and overall experience has been top tier!
1. Website clarity. You have to jump thru an extra hoop to get your discounts applied. They show the entire order with discounts and then the PAY HERE button then takes you to Pay Pal where you pay the FULL price. You need to go to a second page and check out TWICE and then apply the discount code.
2. I had to wait 24 minutes to talk to someone and at that point I opted for the text and, while I prefer a conversation on the phone with a person for genuine personal interaction, I settled for texting and the gentleman helped right away.
Plants always come nicely packaged and everything we have bought has done well!
I've been ordering from fast growing trees for years. The plants are quality and the customer service is top notch.
Sometimes my plants come looking pretty rough and some don't survive the transportation ride. They will send replacements without a fight!
I want to shop, not to be attacked by ads trying to sell me stuff I don't care about
All my plants and trees grow amazing... I love to buy my trees from you guys!
We have ordered from fast growing trees many times. I've been very pleased with their service and their product
When I unpacked the plants I was a little concerned but after getting them out in the sun for a day they perked right up and look great. That is why I am a return customer.
Bought Puerto Rican plantain got a banana instead bought persimmons It grew half an inch each year and then died border pineapple which Never produce.
My first order of trees was spot on and grew healthy and lush.
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.