On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
FastGrowingTrees.com Reviews Summary
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Excellent quality of plants, great packaging g and quick delivery.
My previous peach tree purchase arrived in perfect condition and is doing well so far.
I am waiting on replacements of the trees that have died so far. But they all are slowly dying so we will see how the new batch fares.
I like your variety of trees and the condition they arrive in.
Was given a run around for a month, then no more responses and told to start over, then given refund, sort of.
Very good - plants arrived in good condition and are very healthy
Delivery was good got plant at a decent time
Hope this delivery willbe just as good as the ladt time
I purchace 2 item but the cart say 3 items which is incorrect I only purchased 2 hydrangria trees
Sometimes the plants from this company do well, and sometimes they don't. Educational resources are definitely appreciated for the care of any plants. Customerservice definitely does seem to be above average. And greatly appreciated.
On time delivery. The tree unfortunately didn't thrive but they made it right by providing other options and a store credit!
I have been purchasing trees and shrubs for over a year. FGT has been awesome with each order, concerns or replacements
Ordered twenty 1-2 foot Eastern Hemlock trees for our two acre property. The trees arrived in beautifully healthy condition! The packaging, communication and trees were outstanding! The trees are planted and doing great!
Had to replace 1 of 4 and will get advise on the other 3
Plants never took off. Upon arrival they looked half dead as they took longer to ship than it was supposed to. Giving this a 2nd try.
My order was large and still arrived sooner than the projected arrival date. Every plant was received in excellent condition and it was close to one hundred potted plants, 100% satisfied with shipping and delivery.
Trees arrived great but we experienced a long period of really bad weather, and unfortunately they did not make it. Thankfully, the warranty provided by FastGrowingTrees allowed us to replace them.
Quite a bit of communication and confusion at first, but we got it worked out.
I ordered a 5-6' River Birch. The tree is lovely and elegant. Arrived undamaged and in reasonable time.
Good selection of trees. Prices a bit steep, but the reviews are showing a high quality of trees.
My previous order did not arrive on time and caused me additional issues due to the delay
Easy to use and it looks like it will work
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members