FastGrowingTrees.com
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FastGrowingTrees.comReviews 7,351

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,804
shipping
70
quality
3,177
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Georgia
1 review
0 helpful votes
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It's was excellent here
May 5, 2021

Outstanding service and options. I've never seen such a huge variety of plants. I am deeply satisfy.

Date of experience: May 9, 2018
Florida
1 review
1 helpful vote
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Peach tree
May 13, 2018

I recently purchased a peach tree and it came with fruit already on it. This company is fantastic and stands by everything they sell. I will always order from Pam's!

Date of experience: May 9, 2018
Texas
1 review
1 helpful vote
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LIVING WELL AT THIS TIME
May 13, 2018

SO FAR MY TREE IS DOING WELL, I HOPE IT BECOME WELL E ESTABLISHED BEFORE THE SUMMER GETS TOO HOT. THAT IS MY PRAYER AND HOPE, BECAUSE IT GETSO HOT HERE IN TEXAS AND IT WILL BE IN FULL SUN MOST OF THE DAY.
THANK YOU.

Date of experience: May 9, 2018
eddie c.
Massachusetts
1 review
1 helpful vote
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Just ordered again from FGT. A 4-5 foot Ranier cherry. Wow...what a surprise..huge tree, covered with leaves. Far larger and in better condition than expected. Shipped next day free, arrived a day later. Will plant tomorrow. Excellent product and service. This is my second order. The first was a pair of golden rain trees. Also excellent

Date of experience: May 4, 2018
Pennsylvania
1 review
2 helpful votes
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Bought a lemon tree as a gift, it had spider mites, which are like fleas to get rid of. Because I also paid for warranty requested help with this, a lot of going back and forth before replacement was received. It also has spider mites!

Date of experience: May 3, 2018
FGT C. — FastGrowingTrees.com Rep
over a year old

Kath- I am terribly sorry to hear this. A customer care is going to reach out to you so they can get this resolved.

Washington
1 review
1 helpful vote
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I had a chance to resolve my order issue with Racheal, she was outstanding friendly person. Resolved my issue very quickly. Very happy with customer support. Definitely recommend place to shop your garden needs.

Date of experience: May 2, 2018
Illinois
1 review
0 helpful votes
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Trees
May 6, 2018

Delivery was done during a blizzard, so difficult to get in the ground immediately. One of the trees is looking very sad. Will keep you posted as to their condition.

Date of experience: May 2, 2018
New York
1 review
0 helpful votes
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Trees arrived nicely packed
May 5, 2021

Great tress. We planted them and they have taken well. Customer service was excellent. I had ordered 3 trees but only 2 came. I contacted customer service and they expedited the shipping of the 3rd tree immediately. Will definitely use the service again.

Date of experience: May 2, 2018
Tennessee
3 reviews
0 helpful votes
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I ordered 2 pomegranate trees last year and they didn't make it through the winter. I called and they sent me out 2 new ones that were bigger than the ones I planted. I also have a key lime bush that I over wintered indoors. It did great and I picked about 12 little key limes this spring. I will order again for sure.

Date of experience: April 27, 2018
Colorado
1 review
0 helpful votes
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Great set of trees
April 15, 2018

I ordered two of the 4 fruit trees, they came when they said, shipping delayed due to weather in my area, thought it was great of them waiting to ship to be sure when I received I could plant, got them in the ground and they look great, will review/update next year with report of how well or not they are doing, all interactions with customer service has been great!

Date of experience: April 13, 2018
Ohio
1 review
0 helpful votes
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Would buy from again.
April 14, 2018

Plants were individually boxed and only had a few broken limbs, to be expected. Received a shipment from a competitor that had seven plants in one box. Would definitely buy from again.

Date of experience: April 12, 2018
New York
1 review
0 helpful votes
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Great Experience
April 11, 2018

Website was easy to use and delivery was fast and smooth. Wide variety of products to choose from. As long as the plants survive, I will definitely use again for future orders.

Date of experience: April 9, 2018
Washington
1 review
0 helpful votes
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Great trees
April 11, 2018

I ordered Meyer Lemon and Key lime trees and also Cold Hardy Avocado and Hass Avocado. All trees arrived quickly and in excellent condition.

Date of experience: April 8, 2018
Texas
2 reviews
0 helpful votes
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I'm so happy
April 10, 2018

I was so happy with the quality of my new tree's. These people know what they are doing. I have made 3 orders for new trees.

Date of experience: April 8, 2018
Arkansas
2 reviews
0 helpful votes
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Replacement plant
April 10, 2018

I had to have a plant replaced. I received my replacement plant and its beautiful. No hassel no problem. Thank you for every thing.

Date of experience: April 8, 2018
California
1 review
0 helpful votes
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Apricut tree
April 10, 2018

2 weeks and no signs of life. One branch was damaged in shipping
box.Not too happy. What is your waiting period to see if any changes
Will happin.

Date of experience: April 8, 2018
North Carolina
1 review
0 helpful votes
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Great experience
April 10, 2018

My trees arrived with damage to one of them. I contacted by email and they shipped me a new tree within a week. Very nice and professional. I would definitely recommend!

Date of experience: April 8, 2018
California
2 reviews
0 helpful votes
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Excellent Tree!
April 10, 2018

The tree arrived totally intact with all of its leaves fully alive and healthy. It was planted the very next day after it arrived and not even one leaf fell. After two weeks the tree is still very healthy and full of life. Still waiting to watch it grow... guess that takes a little time, though... patience, patience!

Date of experience: April 8, 2018
South Carolina
1 review
0 helpful votes
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6-7 Foot Pink Lady Apple Tree
April 10, 2018

The experience was good. Trees arrived looking great and were the size that was advertised. Packaging was excellent as well. We will be doing more business with Fast-Growing-Trees in the very near future.

Date of experience: April 8, 2018
Washington
1 review
0 helpful votes
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Good service
April 10, 2018

I was just ordering some trees, they have done a great job. Wish they were local. Can't wait for them to arrive. They should add some color to the cold grey springs we have in the Northwest.

Date of experience: April 8, 2018