On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy ordering, timely delivery, healthy tree. Will likey use them again. Wish they had more selection sometimes.
Received my trees on time like they said and got warranty's on both trees of any one dies and they assist to help to prevent that
The "trees" are very small (bushes really) and are not doing well at all. Your advertising is deceptive and not accurate.
On the plus side-it was shipped quickly and was well packed. However, the specimen is liken to a thin twig with several leaves. It has not improved since planting though it is still alive. (The plant is in same area as similar plants)
I love having something "different" in my yard. Having a new home allows me to have a blank canvas and the local nurseries and box stores either have very little or no unique items in stock. So not only are our homes "cookie cutter", so are our yards. Fast-Growing-Trees has been my favorite online source.
We ordered 2 mango trees and a banana plant. All three came on time and were healthy. The three plants are doing well even in our current Southern California heat waves.
My $40 twig of a tree died not long after I planted it. Even though we watered and fertilized it as needed.
The ornamental shrubs I bought arrived dead. I planted them within the hour of them arriving and watered them daily but they never sprouted a leaf. The red maples however did fine and are growing well.
My persimmon fuyu tree is not growing as expected, even though I had set it up on the ground following all soil and water requirements. In fact, its leafs started getting orange spots and ended up falling one by one. Now i only have the main branch standing and don't know if will survive. Its saf because it was the first tree planted with my child as a "tree day" experience and we got sentimental with it.
Purchased an Asian pear tree and a fig tree via website. Arrived in time. Fig tree was not looking good so I emailed them and they shipped another one without hesitation. Now both my pear tree and fig tree look very promising. Can't wait next year to harvest.
The tree arrived alive and healthy and larger than expected. It is thriving where we planted it. I would shop here again!
The picture in you site shows a Tonto Crape Myrtle tree of around 12 ft high. With 3 trunks. Instead you sent me a bush with multiple trunks and on top of that, you cut off the top ends. By doing this, it tends to produce multiple branches at less than 3 ft from the ground.
I ordered a tree and I got a bush.
I ordered three Crepe Mrytles in April. The price was lower than other sites - but I read the description and I knew the plants would be small. They looked like sticks but I planted them immediately. Now all three a flowering - still small but healthy.
I ordered Concord grape Bush and received another kind of grape vine. I was careful when I ordered to order a Concord. The tag says Concord but I'm sure it isn't.
I was really disappointed in the size. I could have bought much bigger and better looking tree for a lot less money. Not fast-growth either.
Purchased 10 plants. At $40 each they were smaller than I was expecting for the price and root system was skimpy. The plants were damaged in shipping with much of the soil off the roots and out of the pots. Some plants stems were broken and many of the leaves dropped off. Customer service agreed to replace any that died. I planted with compost, and mulched deeply. And all that said, they all lived! After lots of water and a hot summer every rose is thriving.
Within a couple days of planting my citrus tree died. Although my banana tree has not, I don't see any new leaves. Don't know how that one is doing yet.
Ordered a hardy wind palm but we haven't had winter yet so we shall see how well it does in a few months.
The trees-shrubs mostly die off, seem to be weak, poor stock, they false advertise and send small items.
I do much, much better at Home Depot.
Save extra high shipping costs and you can pick out what you want, can't beat that - RIGHT!
The Aspen Tree was frail and did not survive despite professional planting. It arrived well packed but the fault was in that it was no more than a branch like structure and was not able to sustain itself in ground. It was watered regularly. Very expensive for what it was.
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.