FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,232

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,067
shipping
245
quality
12,370
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Pennsylvania
1 review
0 helpful votes
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My Dwarf fig tree has 3 little figs on it

The staff is knowledgeable and always willing to help.

One question how often should fertilize the tree.

Date of experience: November 4, 2024
North Carolina
1 review
0 helpful votes
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Shipping and delivery was terrible
November 14, 2024

My order arrived on 3 different days. Boxes bent, upside down and thrown on top of each other which caused damage to some of the trees. Fed Ex was supposed to file a report or complaint, but I never heard back from them.

Date of experience: November 4, 2024
Indiana
1 review
0 helpful votes
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Just as advertised
November 14, 2024

I ordered several plants to add to a landscape project for this fall. Plants wrre packed well and shipped right away arriving healthy and thriving. Will definitely purchase more in the Spring.

Date of experience: November 4, 2024
Georgia
1 review
0 helpful votes
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Ordering was fast and easy. Timely delivery but the trees were a little smaller than I expected.

Date of experience: November 4, 2024
Kentucky
1 review
0 helpful votes
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Very disappointed...
November 14, 2024

Ordered 2 poplar trees. 1st pair arrived damaged and poor specimens. Larger of the 2 had a knot in the root ball y'all admitted should not have been sent. 1st replacement tree was dead on arrival. Asked customer service for a straight tree with a viable root ball and was told they can't make notes on the replacement request...shouldn't that be the goal, anyway? 2nd replacement had only 3 branches alive, but very crooked. Ended up buying local. I will NEVER trust this company again.

Date of experience: November 4, 2024
District of Columbia
1 review
0 helpful votes
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I've used FastGrowingTrees on several occasions and have always had a good experience. This last time, I ordered two olive trees. They were shipped in the same box and one was the saddest looking little olive tree (named it "Charlie") to begin with — but also the root ball had been damaged in shipping due to the secured strap coming loose. I gave it a go anyway and I could tell Charlie was not going to make it. I contacted FastGrowingTrees with photos and an explanation — and they immediately arranged for a new tree to be sent but suggested I wait for it to be shipped in cooler month. Mid September and the new tree arrived — it's perfect. Great experience!

Date of experience: November 4, 2024
California
1 review
0 helpful votes
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Excellent Customer Service
November 14, 2024

I had a slight issue with my order and customer service did an excellent job in getting back with me in a timely manner and also resolving the issue asap. Highly recommend!

Date of experience: November 4, 2024
North Carolina
1 review
0 helpful votes
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Blueberry Shrubs
November 14, 2024

All four of the blueberry shrubs were significantly damaged. Whoever packed them for shipping broke the top 10 ro 12 inches of the 3 yr old shrubs to fit them in the shipping box. Branches were also broken at the crown, which is extreme damage in my opinion.

Date of experience: November 4, 2024
Georgia
1 review
0 helpful votes
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Quality plants
November 14, 2024

I ordered a deador cedar and 2 bush blueberries. They came healthy and are doing well in their pots. I am very please with the product.

Date of experience: November 4, 2024
Tennessee
1 review
0 helpful votes
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Weak never-growing trees
November 14, 2024

I chose to spend more purchasing trees from here instead of from competitors, but they arrived frail and undersized, with little chance of survival. This feels like a complete waste of $300+.

Date of experience: November 4, 2024
Virginia
1 review
0 helpful votes
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To much for a tiny plant
November 14, 2024

Purchased a 3 gallon plant expecting to get a larger plant but basically got a little 1 gallons plant in 3 gallons of dirt. Bought 3 gallons from Lowes for almost half the price and and 3 times as large. Not interested in purchasing again.

Date of experience: November 4, 2024
Texas
1 review
0 helpful votes
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Great service
November 14, 2024

Came on time and as promised.

Will buy an additional tree later.

Date of experience: November 4, 2024
Kansas
1 review
0 helpful votes
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Great Quality
November 14, 2024

I have ordered from this company several times. The trees and bushes are great quality and have been very hardy and viable.

Date of experience: November 4, 2024
California
1 review
0 helpful votes
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Extremely responsive customer service
November 14, 2024

Responded immediately to my concerns and made things right!

Date of experience: November 4, 2024
Maryland
1 review
0 helpful votes
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Mixed review
November 14, 2024

The group of Holly plants were healthy, the other plants were basically bare-rooted in mulch and not very healthy … I'm hoping they live …

Date of experience: November 4, 2024
Colorado
1 review
0 helpful votes
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I will know next spring.
November 14, 2024

2023 tree winter of 2024 and it was replaced free but arrived smashed up and almost dead. So that tree was replaced with another free tree.

Date of experience: November 4, 2024
Florida
1 review
0 helpful votes
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Healthy plants on arrival
November 14, 2024

Have bought from FastGrowing a couple of times. Always great delivery communication, timely arrivals and healthy plants.

Date of experience: November 4, 2024
Texas
1 review
0 helpful votes
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Great Service
November 14, 2024

Excellent service. After placing my order I found what I was looking for locally. I made one phone call and my order was canceled and my refund was the same day. I did place the order after hours and made my call when the store opened the next morning. I can't speak for their products but customer service is excellent. I wouldn't hesitate to order from this company.

Date of experience: November 4, 2024
California
1 review
0 helpful votes
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The avocado tree I bought lost all its leaves. It was planted and watered properly. It was protected during hot times in the summer.

Date of experience: November 4, 2024
Arkansas
2 reviews
0 helpful votes
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Best online place to buy trees
November 14, 2024

I have bought several different trees from here and they have all arrived vibrant and healthy. I have been nothing but pleased with my purchases.

Date of experience: November 4, 2024