FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,232

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,067
shipping
245
quality
12,370
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New Hampshire
1 review
0 helpful votes
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October Maple
November 15, 2024

This is my first purchase with Fast Growing Trees and I purchased an October Maple tree. It arrived as promised in good condition. I immediately planted it the day it arrived. It is doing good the leaves already changed due to the weather here. I will definitely order again from them. :)

Date of experience: November 5, 2024
Texas
1 review
0 helpful votes
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Beautiful shrubs
November 15, 2024

My 6 2 gallon red twig dogwoods arrived on time and were beyond my expectations! They were healthy, taller than expected and beautiful! They were planted that day, were watered every other day for the first week and every 3 days after they are thriving. I can't wait to see how the shrub changes with the seasons!

Date of experience: November 5, 2024
Kansas
1 review
0 helpful votes
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Thuja Green Giant Arborvitae
November 15, 2024

We ordered 80 trees, they arrived within a week despite a massive hurricane that could have delayed shipment. They were carefully packaged and delivered to our door with no issues.

Date of experience: November 5, 2024
Ohio
1 review
0 helpful votes
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Great experience
November 15, 2024

The tree arrived in good condition and looked great! It is planted and is still healthy. I am pleased with my purchase.

Date of experience: November 5, 2024
Massachusetts
1 review
0 helpful votes
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Could have done better at Home Depot
November 15, 2024

Bought the three gallon size and it was 12 inches. Stopped by Home Depot and they had some that were 3 foot in 3 gallon.

Date of experience: November 5, 2024
Nebraska
1 review
0 helpful votes
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Opieman
November 15, 2024

Had ordered 5 trees and one of them died and they replaced it no questions asked it was great customer service I would order my trees from them in the future and recommend them to anybody

Date of experience: November 5, 2024
Michigan
1 review
0 helpful votes
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Trees arrived in very good shape.
November 15, 2024

I am a former certified Nurseryman of Iowa, and long time landscaper/gardener. The trees were healthy, packed and shipped appropriately, and have put on new growth since planted. The price was fair considering the availability.

Date of experience: November 5, 2024
Michigan
1 review
0 helpful votes
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Happy with my boxwoods
November 15, 2024

I ordered 3 boxwood plants and they arrived very well packaged and in great condition. I planted them a few days later and they're doing great.

Date of experience: November 5, 2024
Maryland
1 review
0 helpful votes
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Glad I took the plunge
November 15, 2024

I was leery about purchasing online, and the price seemed to good to be true. I'm glad I did. The trees arrived beautifully, and they were carefully packaged. They have been in the ground for a while now and except for a few branches showing signs of stress, they are hardy and beautiful.

Date of experience: November 5, 2024
Texas
1 review
0 helpful votes
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No support
November 15, 2024

I got three replacement trees from a second order, didn't know about the year warranty. Two of the three are pretty much dead. I reached out and spent weeks emailing back and forth to find out what I'm doing wrong and how to get my trees back. I was told the complete brown tree is not dead and I'd get an invoice to pay for shipping on replacements. Fast growing tree has stopped responding and only asked me to take a survey.

Date of experience: November 5, 2024
Ohio
1 review
0 helpful votes
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Great Products
November 15, 2024

Eight giant green thujas are all growing at lightning speed. Purchased 2' plants in 2022 and now are 12' tall.
2024 purchased 2 taylor junipers so not much growth as of yet. One juniper was busted up and was replaced without any hassle. They even let me keep the busted juniper.
I cut out 2 areas in my fence to allow sunlight for the junipers; not sure if it will be enough sunlight but we'll see.

Date of experience: November 5, 2024
Tennessee
2 reviews
0 helpful votes
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Some didn't survive
November 15, 2024

The fast growing trees that survived are beautiful. Sadly, some did not.

Date of experience: November 5, 2024
Indiana
1 review
0 helpful votes
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Rose
November 15, 2024

Arrived quickly and in good condition. Nice sized bush. Already blooming

Date of experience: November 5, 2024
Illinois
1 review
0 helpful votes
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Good quality trees!
November 15, 2024

I've purchased trees from other sites and was not happy with the quality. These did not disappoint!
Half my order did not show up, but said delivered on the shippers end. I called in and they immediately sent replacements. Thanks for trusting me and making it right.

Date of experience: November 5, 2024
California
1 review
0 helpful votes
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Mine
November 15, 2024

Never called you have no idea why you ara polling me
Trees ara too hard to grow

Date of experience: November 5, 2024
Pennsylvania
1 review
0 helpful votes
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Great Shopping Experience
November 15, 2024
Updated review

We purchased 16 Baby Green Giant Arborvitae...they arrived in great condition (shipping boxes were banged up, but the trees were just fine), and each tree exceeded our expectations (we paid extra for larger saplings). Overall, we are very happy with every aspect of this purchase transaction!

Date of experience: November 5, 2024

Wide selection, great website, very convenient...
May 24, 2024
Previous review

Wide selection, great website, very convenient...

Date of experience: May 14, 2024
Colorado
1 review
0 helpful votes
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Great tress and great service!
November 15, 2024

Excellent trees with prompt delivery. Should an issue with your tree arise, they handle with quick resolution.

Date of experience: November 5, 2024
California
1 review
0 helpful votes
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Ordered quite a variety of plants and trees. All of them, save one, are living the life in our yard. One plant died due to root ball being cracked, somehow. However, it was quickly replaced without any hassle.

Date of experience: November 5, 2024
California
1 review
0 helpful votes
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No response regarding dead plant
November 15, 2024

I took a chance and risk or ordering 3 trees from fast growing trees. I normally go to a local home improvements and gardening center to buy my plants.

Three trees arrived via fedex - well packaged and in good condition. I had a professional play the 3 trees based on instructions provided.
One of the three trees died within 30 days: I sent a email to fast growing trees and followed up about getting a replacement but no response as yet.

Little frustrating based on the amount of money I spent.

Date of experience: November 5, 2024
Illinois
1 review
0 helpful votes
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Great service
November 15, 2024

Easy ordering and quick delivery. Fantastic customer service (an actual person picked up the phone and was helpful) when I had a question. Highly recommend and will buy again next season.

Date of experience: November 5, 2024