FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,232

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,067
shipping
245
quality
12,370
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Illinois
1 review
0 helpful votes
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Size of order
November 22, 2024

I was disappointed at the size of the bush. It's too early to tell if it will be what I expected. Right now it only has two stems

Date of experience: November 12, 2024
New York
1 review
0 helpful votes
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Nice products and great service
November 21, 2024

I ordered a fig tree and olive tree. Both arrived in good condition. I received them about two months ago and put them in pots for their first winter. Both look healthy and I am looking forward to their growth in the spring.

Date of experience: November 11, 2024
Virginia
1 review
0 helpful votes
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Arrived on time with 5 leaves. Had it for 2 more weeks and all leaves were gone. Dead

Date of experience: November 11, 2024
California
1 review
0 helpful votes
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Not the healthest Looking
November 18, 2024

Only a few leaves and they were yellow and bug damaged...still not sure if it's going to survive.

Date of experience: November 26, 2024
Texas
1 review
0 helpful votes
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A twig...no leaves
November 17, 2024

When my tree came it was dry and no leaves at all and looked like a twig. I complained to FGT.COM and asked if I could send it back and get my money back. They sent a new tree which was fine as well. Two weeks after receiving my new tree which did have leaves the original tree started sprouting new leaves. I attempted to contact FGT but no one responded. So I have 2 cherry trees and both are growing fine. All I can say to the buyer...be patient and wait for a couple of weeks before starting to complain. I will continue buying from FGT. I'm what matters to them...I like that perfect customer service.

Date of experience: November 7, 2024
Texas
1 review
0 helpful votes
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The Hass Avocado Tree I ordered dint make it R.I.P Hass. So, I submitted a warranty request, and Fast-Growing Trees sent me another tree real fast, BUT it was a Purple Wisteria. So, I ask Ms. Purple Wisteria where is Mr. Hass Avocado? Poor thing she was so worn out from the trip- she couldn't respond, so I sorted her out and made Fast-Growing Trees aware of the mistake and they sent me Mr. Hass Avocado. They let me keep Ms. Purple Wisteria, and sent me a discount coupon, for goods to sort them both out, so I'm good.

Date of experience: November 7, 2024
Indiana
1 review
0 helpful votes
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Tree top snapped off
November 17, 2024

The sweetbay magnolia arrived securely boxed and the leaves looked good. The top of the tree was snapped off though. It was clearly a little too long for the box and they had tried to bend the top of the tree to make it fit, but instead it ended up topping the tree

Date of experience: November 7, 2024
Missouri
1 review
0 helpful votes
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Love my new tree
November 17, 2024

Easy peasy! Ordering is easy, shipments are fast. Could only be better if they could plant it for you!

Date of experience: November 7, 2024
California
2 reviews
0 helpful votes
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Best hose ever!
November 17, 2024

This hose is superior to the pocket hose you see at Home Depot or Ace Hardware! Those spring leaks and are not hearty. These are made so much better. A little more money but you save in the long run but not having to replace the hose. So glad I found this model.

Date of experience: November 7, 2024
Maryland
1 review
0 helpful votes
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Stellar customer service!
November 16, 2024

The plant details and care instructions allowed for an easy and straightforward transaction.

Date of experience: November 6, 2024
Georgia
1 review
0 helpful votes
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I ordered some trees and the shipping company delivered to the wrong house. I was fighting with them and they had an open ticket but no one ever got back to me. I contacted fast growing trees customer service and they were extremely helpful and sent me another shipment of the trees I was missing the very next day.

Date of experience: November 6, 2024
Colorado
1 review
0 helpful votes
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Japaneese Bloodgood Maple trees
November 16, 2024

Ordering was easy and delivery was as desired. Trees looked good upon arrival with one having leave curled and dry around edges. All three trees were planted in the front yard on south side using the same material and received the same Watering. The one tree with leaves never recovered to condition of other two. It's leaves continued to Curl and turn brown. Attempted more and less watering with no improvement. As first freeze approached, the trunks were wrapped to help insulate tree. First snow occurred on 11/5 and two trees still had maroon leaves while other trees leaves had all fallen off with exception of a couple kon lowest branches.
Hopefully, Spring will find all three budding and growing if not I may need the one replaced. After reading up on the tree type I think it may have had a scale infestation.

Date of experience: November 6, 2024
New Jersey
1 review
0 helpful votes
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Little early to tell
November 16, 2024

Great experience with Customer Service however, as far as the product I believe its too early to tell right now.

Date of experience: November 6, 2024
Ohio
1 review
0 helpful votes
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Tree was in excellent condition when it arrived; detailed planting instructions along with it.

Date of experience: November 6, 2024
South Dakota
1 review
0 helpful votes
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The tree arrived promptly without any problems and it is doing well. It was a very good experience

Date of experience: November 6, 2024
Pennsylvania
1 review
0 helpful votes
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Green giant, and some other plants
November 16, 2024

Did not do my homework well enough, there are much better pricings out there. 3-4 feet trees came in about the same size as 5-6 feet, while 5-6 feet costs 3 times as much. Shipping was confusing and did not get all the trees at once. First shipment arrived one day early at 8pm and i had to sign something in the dark. Then, when i called the next day for the missing items, i was told my shipment has not been sent. I generally think the trees are way over priced.

Date of experience: November 6, 2024
Virginia
1 review
0 helpful votes
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I will recommend you to my neighbors
November 16, 2024

I asked for a specific tree they gave it to me I would call the experience smooth and fast The trees were very healthy beautiful trees my got my moneys worth

Date of experience: November 6, 2024
Connecticut
1 review
0 helpful votes
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Customer service was quick and helpful. I will definitely be a lifelong customer!

Date of experience: November 6, 2024
Missouri
1 review
0 helpful votes
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Fall planting
November 16, 2024

We had an apple tree in our Ohio yard and I wanted to have that again. I used the chat service on site and got advice regarding what to plant, how to plant, and even when to plant! I thought I would have to wait until Spring but Fast Growing Trees reassured me there was still time for them to take root in our planting zone. I was also instructed to choose at least 2 different types of apple trees because they will not self pollinate. The trees are even on warranty! It has been a month since planting and they are doing great! I hope to be harvesting apples in a year or 2.

Date of experience: November 6, 2024
Pennsylvania
1 review
0 helpful votes
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Great purchase!
November 16, 2024

Greenery looks amazing! From the pricing, to the packaging how carefully done to ensure no breakage, and quick delivery it was fantastic.

Date of experience: November 6, 2024