FastGrowingTrees.comReviews 28,279

Using PayPal to track orders is a fail. I want a confirmation email, I want a shipping notice with a tracking number. You provide neither. I had to track down a way to reach you and all I got was a terse "Chat" with someone who could have cared less. For that reason I won't be buying from you in the future. It is lazy and condescending to ignore basics like confirmations and tracking information. Shame on you. It's amazing that you think it is okay to live life on your phone. I won't upload your app, I won't let PayPal tell me you have my order. Your link to "Track Your Order" takes me to PayPal where I am greeted with "Enter Your Tracking Number Here". But You Don't Provide Any of That. So keep working from home and know that it might just be the end of the business.

Arrived in great condition and they look awesome in my backyard!

There was a slight mistake in shipping, which would normally earn a low score; however, the customer service response was amazing and they earned a five star review. The help line wasn't an endless maze and when I spoke to a person, he was clearly in the US and fixed the problem without a hassle.

This is an expensive but easy way to go in ordering a Christmas tree. We are 86 and so we do as little as possible. This came in a huge box, but my husband was able to open it. It was in good condition and has remained so. We will probably take it down after the first week in January. It has not taken on water, and it was not clear to me how to water it, so the water is still in the base and probably needs to be removed. Usually a fresh tree will take water.

Ordered a Christmas palm tree.
It arrived fast and as described.
It was well rooted and transferred easily
Into a larger container.
I'm confident when I do Ground plant it will thrive

I was surprised at how well the tree was packed and made the trip safely. The olive tree was a gift for my daughters boyfriend. The tree is healthy and beautiful. We love it and would buy other trees from here.

I got a great deal on 4 apple trees. They arrived timely, one tree had some damage. I reached out and they talked me through pruning it and also refunded me to the next size below what I had purchased. All 4 trees are doing very well.

I have ordered several plants and trees now, every one has been healthy on arrival. Had a problem with one tree but customer service are a great help and the problem was rectified.

Tree was shipped & in perfect condition when it arrived. Decorated it with light for Christmas on my porch. Plan to plant this month in the front yard. Excited for the yrs to come, to watch it grow!

Trees arrived quickly & packed well. Good instructions on how to plant & care.

The online ordering and shipping part of the experience was good; however, the tree was ordered and received in early November (Maryland). The tree was planted, as recommended by FGT. There will not be any way to know if the purchased tree was a successful product from FGT until late spring when foliage and trees in Maryland begins sprouting.

I bought a Jacaranda tree for my friend for Christmas. The packaging was great but half of the tree must have gotten frostbite in the shipping process since the needles/leaves are brittle and brown. We took it out of the box the same day I received it and we put it in her greenhouse. Our weather is pretty mild so she's going to plant it, I just hope it survives. Half of the tree looks healthy and green.

Great selection at affordable prices. Super fast delivery.

I have bought several trees from this company. I will say it is a tad on the expensive side. However, the customer service is just amazing and any time ive needed advice or assistance its just been a joy. So i feel in a sense i pay for the experience as well so for me it is worth it.

Trees arrived on time but disappointedly small for a $70 plant with a couple small leaf. Hope they will survive!

Nicely packaged with care, this tree beats all expectations. It has many buds and a great shape. Looking forward to it leafing out soon.

Ordered a tree. Three weeks later was told tree would be delayed in delivery. Then a week later, I was told the tree could not be delivered to California. Had to choose another tree. Waste of time. Canceled order.

I tried to cancel my order within 5 hours of placing it (on a Sunday evening) and they claimed it was already shipped. They had created a label. Thats it. Poor customer service. I won't be using them again.

Well my trees arrived separately but in good shape. It's too soon to know if they are viable. I'm very disappointed that no planting tips or instructions came with them. I have never seen a Blueberry bush much less know how they should be planted. Do better with better support

The woman whom I placed my order with was so knowledgeable & helpful in helping me select the trees for my daughter as a Christmas gift. Having gone to visit them for Christmas I was able to see the trees myself & was so satisfied with my purchase. They are beautiful, I couldn't have been more pleased with my purchase. Thank you!