FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,293

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,074
shipping
245
quality
12,370
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Washington
1 review
0 helpful votes
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Need to send me live trees
January 14, 2025

Plants arrived dead or near driver didnt bring tree to door propped up next t garage out of veiw.enough said id excpect nice healthy plants.new hime buyer i wanted him to have large nice plants.very disappointed. I think you should send replacement s.

Date of experience: December 6, 2024
California
1 review
0 helpful votes
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Christmas tree purchase
January 14, 2025

I bought a 5 to 6 foot Fraser Fir fresh cut Christmas tree because it was the cheapest option I could find. It took a bit over a week to get it and when it came I was surprised by how smell, light, and narrow the box was. Upon opening it sure enough there was a tree in it and it was tightly tied up. After setting it up it seemed small, it was close to 4'10" and I was hoping for a little taller but not really worth complaining about. As far as the health of the tree, it was extremely healthy. Even after January 3rd when it was time to break it down into wood, it was still fresh feeling and looking. I'd likely go to fast growing trees again in the future but choose a larger option.

Date of experience: January 4, 2025
New Mexico
1 review
0 helpful votes
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Responsive to issue; outcome pending
January 14, 2025

Yew had damage both to shipping box and to the plant. Your response to our email and photos was quick and thorough, but resolution pending on whether the plant recovers.

Date of experience: January 4, 2025
Colorado
1 review
0 helpful votes
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Shipping issue
January 14, 2025

Had an issue with shipping. Got a quick response and help with with new tree. Will follow up in three months to check progress.

Date of experience: January 4, 2025
New York
1 review
0 helpful votes
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Dragon fruit
January 14, 2025

Tree was smaller than expected but delivered in good condition.

Date of experience: November 26, 2024
Pennsylvania
2 reviews
0 helpful votes
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Great
January 14, 2025

Arrived fast and healthy. Planted easy and looks beautiful.

Date of experience: January 4, 2025
Florida
1 review
0 helpful votes
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The tree still has not budded.
January 14, 2025

I followed the advice give at our last correspondense still no buds or sign of spring growth. I will wait untill the end of Februar, hopefully our Florida weatheer will bring forth some buds or sign of life.

Date of experience: January 4, 2025
New Jersey
2 reviews
0 helpful votes
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Terrific
January 14, 2025

All good all good all good all good all good all good all good!

Date of experience: January 4, 2025
California
1 review
0 helpful votes
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Great plants!
January 14, 2025

Price, quality...

Date of experience: January 4, 2025
New Mexico
3 reviews
0 helpful votes
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Great Trees
January 14, 2025

I recently purchased three Austrian pines (all different orders) the first was so good, I had to buy a second then the second was so good, I had to buy a third.
Very happy with these trees, best purchase ever.

Date of experience: January 4, 2025
California
1 review
0 helpful votes
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Good customer service
January 14, 2025

…have always gotten good service if I've had to call for help regarding an order.

Date of experience: January 4, 2025
North Carolina
1 review
0 helpful votes
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Apple tree
January 14, 2025

Tree arrive fast as was in great shape. Has been in the ground for about a month and still looks healthy

Date of experience: January 4, 2025
Missouri
1 review
0 helpful votes
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Happy so far.
January 14, 2025

The tree arrived in very good condition. It even had some blossoms. I received it in fall and have planted it. I am hopeful that it will survive the winter and bud out in the spring.

Date of experience: January 4, 2025
Georgia
1 review
0 helpful votes
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Evergreen shade plants
January 14, 2025

Late fall I needed to replace several plants my shady container garden. The experts worked hard to help me determine the perfect selections. They were amazing and so are my new plants. Thank you, so much!

Date of experience: December 6, 2024
Texas
1 review
0 helpful votes
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Easy to navigate and purchase, kept in informed of trees delivery and tracking. Arrived in great condition despite delivery not paying attention to box instructions on handling.

Date of experience: January 4, 2025
North Carolina
1 review
0 helpful votes
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High Quality, healthy plants
January 14, 2025

High Quality, healthy plants arrived in a timely fashion. Have used this company twice now. In the Spring, will order again!👍🏻

Date of experience: January 4, 2025
California
1 review
0 helpful votes
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Falling short on customer service
January 14, 2025

When an order was placed using their website flags, it failed to properly flag my planting zone and allowed me to purchase plants that would not survive and voiding my warranty. When I contacted them they just said they were sorry but nothing they could do for me. I personally had to get involved with the delivery company (which they could have done) to stop the delivery and contact my credit card provider to stop payment. All they had to do was to say " sorry our mistake, let's make it right" but instead they took a hard line on it. Since I was a returning customer would think they would realize it's easier to keep an existing customer rather than have to find new ones.

Date of experience: December 10, 2024
California
1 review
0 helpful votes
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When ordering
January 14, 2025

I have learned to check my zone and best time to grow. I ordered my Maple tree to soon that had no leaves and now waiting to experience my purchase,

Date of experience: January 4, 2025
Texas
1 review
0 helpful votes
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My little oak tree
January 14, 2025

Lost my big backyard Shade tree, a huge pecan, in Beryl. After cleanup and yard repair I needed a fast growing replacement. The oak tree i found at Fast Growing Trees was delivered quickly, packed very well for transport, with excellent directions for planting and care. Life goes on!

Date of experience: October 4, 2024
New York
1 review
0 helpful votes
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A gift full of hope
January 14, 2025

This young Meyer lemon bush arrived in perfect condition and was received with enthusiasm by a plant-expert friend.

Date of experience: January 4, 2025