FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,305

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,074
shipping
245
quality
12,370
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South Carolina
1 review
0 helpful votes
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Super plants and service
February 14, 2025
Updated review

Excellent plant's perky and ready to plant
Arrived 2 days after shipping

Date of experience: February 4, 2025

Excellent products, great support, good prices
February 11, 2025
Previous review

Before discovering your company, I explored local options and shopped online. Most local stores were much more expensive and had limited stock. I also reached out to other online companies, but their support was far from helpful. Several are actually close for the winter. Then I found you. Your technical support was exceptional, and every plant I received arrived in excellent condition and on time. The obvious care and consideration you give to each plant is evident.

However, I did experience issues with FedEx deliveries. Between early December and late January, I placed several orders, and FedEx delayed some shipments by 8 to even 10 days. One shipment was held in their warehouse for 10 days, and by the time it arrived, plants were wilted and damaged. They were however promptly replaced by Fast GrowingTrees. I have a deep appreciation for plants and genuinely enjoy working with them, so it hurts to see them mishandled due to negligence.

Date of experience: February 1, 2025
North Carolina
1 review
0 helpful votes
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No tree yet
February 14, 2025

The tree I ordered for a gift has not even shipped yet but I still keep getting all these emails. No idea what the tree looks like or even if it will be earth and grow. Tree doesn't ship until 2/20.

Date of experience: February 4, 2025
North Carolina
1 review
0 helpful votes
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Best trees available
February 14, 2025

Ordered two lemon trees 3 years ago. Had 150 myers lemons last fall. Just ordered orange trees and so far it's beautiful. Haven't set outside as of yet but it's so healthy. I know I will have just as much success. Best place I have bought plants. Thank you

Date of experience: February 4, 2025
Virginia
1 review
0 helpful votes
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Nice trees
February 14, 2025

I purchased seven trees. All of them were in good health and the correct size. Unfortunately, we experienced a snowstorm right after receiving them which caused a three-week delay in planting. However, they all survived and have since been planted and growing. Very nice trees. The company packed them nicely for shipping which made a huge difference.

Date of experience: February 4, 2025
North Carolina
1 review
0 helpful votes
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Great trees!
February 14, 2025

Great products and delivery for a great price. Will continue to buy here for my gardening needs.

Date of experience: February 4, 2025
New Jersey
1 review
0 helpful votes
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I've been scammed by FGT - TWICE
February 14, 2025

I've been scammed by FGT - TWICE. I ordered an indoor house plant on Jan 4, charged on Jan 6 and (after being lied to - twice), not only have I not received the item, they refuse to refund me.

Date of experience: January 4, 2025
Pennsylvania
1 review
0 helpful votes
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I was excited to send a lemon bush to friends for the holidays. Unfortunately the plant shipped more than 3 weeks late with no communication or heads up when it would ship. Poor customer experience.

Date of experience: February 4, 2025
California
1 review
0 helpful votes
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Packaging
February 14, 2025

2 trees in each box. FedEx did not keep flat. Lots of branches broken.

Date of experience: December 30, 2024
North Carolina
1 review
0 helpful votes
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Low quality. Opposite of advertisement
February 14, 2025

Terrible, no feedback at all. Did not even care to respond at all

Date of experience: February 4, 2025
California
1 review
0 helpful votes
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Shipping
February 14, 2025

The shipping from South Carolina to California was one day late the tree look like and I think it's dead so I don't know

Date of experience: November 14, 2024
Alabama
1 review
0 helpful votes
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I'm amazed at how healthy the trees are
February 14, 2025

Trees spent two weeks in garage during brutal cold weather before being transplanted still health on my patio

Date of experience: February 4, 2025
Curacao
1 review
0 helpful votes
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Item never shipped
February 14, 2025

I ordered 2 lemon trees that were supposed to ship within two days. They never shipped and I contacted the company several times and they kept saying they will ship to give it time even though by that point it had been over a week. After waiting some more without any update I canceled my order.

Date of experience: January 20, 2025
Florida
1 review
0 helpful votes
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The quality of the trees
February 14, 2025

Trees were delayed in shipment was a bit disappointing but they took care of the issue

Date of experience: January 9, 2025
Costa Rica
1 review
0 helpful votes
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Great trees and customer service
February 14, 2025

Been purchasing from FGT for years. The trees do really well and the staff is helpful and knowledgeable. Highly recommended :)

Date of experience: February 4, 2025
New York
1 review
0 helpful votes
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Very helpful
February 14, 2025

They were very helpful and telling me when my order was coming in

Date of experience: February 4, 2025
Virginia
1 review
0 helpful votes
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I ordered this as a Christmas gift in December. It is now February and while I have received at least 50 promotional emails and an invitation to rate my experience, I have no received the tree.

Date of experience: February 4, 2025
Italy
1 review
0 helpful votes
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No tree ever arrived. I sent it as a Christmas gift. I live in Italy and my daughter in Chicago loves Meyer lemons. Ha! I don't know if you are a real company or why the tree never arrived but stop sending me letters on how the plant is doing since it never existed.

Date of experience: February 4, 2025
California
1 review
0 helpful votes
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Great plants
February 14, 2025

Great mail order plants and customer service. My favorite online nursery.

Date of experience: February 4, 2025
North Carolina
1 review
0 helpful votes
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Love me trees
February 14, 2025

Great quality! Great condition! Fast shipping! Easy communication! Highly recommend!

Date of experience: February 4, 2025
Florida
1 review
0 helpful votes
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5-Stars!
February 13, 2025

I have purchased several trees over several orders and there is nothing bad I can say about everything so far. I had a tree arrive broken (due to shipping, not Fast Growing Trees) and it was replaced without question immediately. I had a contractor run over that replacement tree (I was sad) and the re-order was during the freezing cold that we normally never have and Fast Growing Trees held on to it until the shipping conditions were right and the 2nd replacement was delivered beautifully. Fast Growing Trees has been terrific and I have many more trees to order and they will be my go-to from now on.

Date of experience: February 3, 2025