FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,318

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,074
shipping
245
quality
12,370
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Alabama
1 review
0 helpful votes
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Fonz
March 15, 2025

I ordered 1 mini peach tree received 2 very satisfied I ordered 1pear tree and also received 2 very satisfied I also ordered 1 grape vine it don't seem to doing that good haven't gave up on it yet hope that it will come through soon

Date of experience: March 5, 2025
New Jersey
1 review
0 helpful votes
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Green and bigger than I expected
March 15, 2025

The plants and a tree came boxed/wrapped well. No damage to plants.

Date of experience: March 5, 2025
Washington
1 review
0 helpful votes
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Dead tree
March 15, 2025

A real nice box showed up perfectly packaged and when I opened it up there was a dead tree inside.

Date of experience: March 5, 2025
California
1 review
0 helpful votes
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Purchase made 2-9-25 has not arrived by today 3-5-25. Please follow up: Terry Swanson, La Crescenta, CA ******* ordered two lavenders - 1 gallon size

Date of experience: March 5, 2025
Pennsylvania
1 review
0 helpful votes
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Order
March 15, 2025

We have not received our order, so it's hard to rate it. Would be happy to review when we receive the product

Date of experience: March 5, 2025
California
1 review
0 helpful votes
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2 Trees died within one year.
March 15, 2025
Updated review

Fast Growing trees replaced under warranty and the new trees are in the ground and growing nicely!

Date of experience: February 5, 2025

Mango Trees
February 14, 2025
Previous review

It's been one month and both trees are turning black, leaves are dried out and the branches are turning black! Have kept them moist watered twice a week! Have kept them indoors with plenty of light!

Date of experience: February 4, 2025
Washington
1 review
0 helpful votes
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Satisfied customer
March 15, 2025

I've bought from Fast Growing Trees numerous times. I have always been pleased with how they are packed and the quality products I have received.

Date of experience: March 5, 2025
Georgia
1 review
0 helpful votes
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Did not receive my shipment.
March 15, 2025

I haven't received my shipment. Why would you want me to say how my experience was if I didn't receive?

Date of experience: March 5, 2025
Texas
1 review
0 helpful votes
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"Tree" arrived with broken tip. All the leaves dried out two days later. All the leaves fell off 2 days after that. Not really sure I was corresponding with a person or a computer, but I got lots of questions on their end via email and sick twig on my end. Still have not spoken with a live body.

Date of experience: March 5, 2025
Tennessee
1 review
0 helpful votes
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Highly recommend!
March 15, 2025

Excellent products. Quick and friendly customer service.

Date of experience: March 5, 2025
Georgia
1 review
0 helpful votes
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Well it begin with hitting buy on the order. Without giving me a chance to verify the shipping address it filled in an old address.

I called the number to make corrections and felt like I was talking to someone in a foreign country. He had as much trouble with my accent as I did his. Finally he got the address changed.

The trees were supposed to arrive by February 13. One tree got here on February 25 in a torn up box that has been rebooted by FedEx with the explanation that it had to rebooted and relabeled because the original label was obstructed and unscalable.

Since this less than half my order I texted the company to find out where the rest of the order was.
A persoon got the information about the order and said he would process the remaining portion of the order. He did not do this.

On the 28th of February I texted back and this texted with Paula. She was helpful and got the tree ordered, But she the lavender was now sold out. I asked her if she could just substitute something for the lavender and she responded that she could not. She could only give a store credit.

So now I have a credit at at store I no longer want to do business with.

I think that is a pretty bad experience.

Date of experience: March 5, 2025
Delaware
1 review
0 helpful votes
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Columnar apple trees Amazing
March 15, 2025

Always fast shipping … Great customer service … perfect trees … worth the money

Date of experience: March 5, 2025
Texas
1 review
0 helpful votes
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Lemon Tree
March 15, 2025

The descriptions and pics are very misleading. I was sent a newly grafted twig.

Date of experience: March 5, 2025
Texas
1 review
0 helpful votes
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Hydrangeas
March 15, 2025

I moved into this house last June and it had no landscaping in the backyard. I made a new flowerbed and ordered your hydrangeas so they would hide the wooden fence. The main reason I used your company was the 1 year guarantee. Even though I live in Louisiana, it has been a very cold winter. I am hopeful that they will all make it for spring.

Date of experience: March 5, 2025
Wisconsin
1 review
0 helpful votes
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Called to place order
March 15, 2025

Purchased some trees to be sent this April. Sales rep did a great job and provided me with great information regarding planting the trees and taking care of the trees.

Date of experience: March 5, 2025
Florida
1 review
0 helpful votes
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Blood orange treet
March 15, 2025

Arrived timely about 8-10 inches tall! Immediately repotted it. There were no directions so I'm not really sure if it is thriving yet and the roots seem to be pulling out of the dirt.

Date of experience: March 5, 2025
Georgia
1 review
0 helpful votes
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Dawn redwood tree
March 15, 2025

Shipped fast. A fair price. The tree was in perfect condition.

Date of experience: March 5, 2025
North Carolina
1 review
0 helpful votes
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Been ordering from Fast Growing Trees, for about two years now. Everything was delivered on time and in good shape. Very pleased with the company!

Date of experience: March 5, 2025
Illinois
1 review
0 helpful votes
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Products always received in good condition due to good packaging. Good quality plants that grow. What more could I want.

Date of experience: March 4, 2025
Virginia
1 review
0 helpful votes
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Round and round. No help.
March 14, 2025

The customer service is horrible. Contacted 3 times and you cannot talk to anyone. 3 times later and a month still no trees. No answers. Just a statement thell be arriving soon. Uhh it's been over a month. Contact again same reply the will be there soon. Guess what no delivery. Try to reply to same email no response.

Date of experience: March 4, 2025