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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
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I ordered 1 mini peach tree received 2 very satisfied I ordered 1pear tree and also received 2 very satisfied I also ordered 1 grape vine it don't seem to doing that good haven't gave up on it yet hope that it will come through soon
The plants and a tree came boxed/wrapped well. No damage to plants.
Purchase made 2-9-25 has not arrived by today 3-5-25. Please follow up: Terry Swanson, La Crescenta, CA ******* ordered two lavenders - 1 gallon size
Fast Growing trees replaced under warranty and the new trees are in the ground and growing nicely!
It's been one month and both trees are turning black, leaves are dried out and the branches are turning black! Have kept them moist watered twice a week! Have kept them indoors with plenty of light!
I've bought from Fast Growing Trees numerous times. I have always been pleased with how they are packed and the quality products I have received.
I haven't received my shipment. Why would you want me to say how my experience was if I didn't receive?
"Tree" arrived with broken tip. All the leaves dried out two days later. All the leaves fell off 2 days after that. Not really sure I was corresponding with a person or a computer, but I got lots of questions on their end via email and sick twig on my end. Still have not spoken with a live body.
Well it begin with hitting buy on the order. Without giving me a chance to verify the shipping address it filled in an old address.
I called the number to make corrections and felt like I was talking to someone in a foreign country. He had as much trouble with my accent as I did his. Finally he got the address changed.
The trees were supposed to arrive by February 13. One tree got here on February 25 in a torn up box that has been rebooted by FedEx with the explanation that it had to rebooted and relabeled because the original label was obstructed and unscalable.
Since this less than half my order I texted the company to find out where the rest of the order was.
A persoon got the information about the order and said he would process the remaining portion of the order. He did not do this.
On the 28th of February I texted back and this texted with Paula. She was helpful and got the tree ordered, But she the lavender was now sold out. I asked her if she could just substitute something for the lavender and she responded that she could not. She could only give a store credit.
So now I have a credit at at store I no longer want to do business with.
I think that is a pretty bad experience.
Always fast shipping … Great customer service … perfect trees … worth the money
The descriptions and pics are very misleading. I was sent a newly grafted twig.
I moved into this house last June and it had no landscaping in the backyard. I made a new flowerbed and ordered your hydrangeas so they would hide the wooden fence. The main reason I used your company was the 1 year guarantee. Even though I live in Louisiana, it has been a very cold winter. I am hopeful that they will all make it for spring.
Purchased some trees to be sent this April. Sales rep did a great job and provided me with great information regarding planting the trees and taking care of the trees.
Arrived timely about 8-10 inches tall! Immediately repotted it. There were no directions so I'm not really sure if it is thriving yet and the roots seem to be pulling out of the dirt.
Shipped fast. A fair price. The tree was in perfect condition.
Been ordering from Fast Growing Trees, for about two years now. Everything was delivered on time and in good shape. Very pleased with the company!
Products always received in good condition due to good packaging. Good quality plants that grow. What more could I want.
The customer service is horrible. Contacted 3 times and you cannot talk to anyone. 3 times later and a month still no trees. No answers. Just a statement thell be arriving soon. Uhh it's been over a month. Contact again same reply the will be there soon. Guess what no delivery. Try to reply to same email no response.
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.