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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
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I've had difficulty with the fruit trees that I purchased. They have brown and rust colored spots on their leaves that I need to get diagnosed. But, one of my peach trees did produce fruit after one year (3 peaches), and all of the plants are still alive.
Ordered a weeping willow tree to replace the 20 year old one that died. It came packaged well and in good shape.
The selection of plants, flowers, trees, etc., is exceptional, in addition to their Customer Service. My plant was delivered damaged and FGT replaced it at no cost, I only paid for shipping. I appreciate that. It wasn't their fault it was delivered damaged, but they remedied my issue anyway. Thank you!
They give you a very hard time when you ask them to honor their 1-year guarantee. You have to fight tooth and nail for them to even acknowledge it.
My lavender plant came damaged, was given a balance to refund the damage, but now the balance isn't showing on my account.
I will keep coming back because they are very responsive, stand by their commitments, and intent on making things work for their clients.
The tree showed up in poor condition, with a fungus, and their customer service is undoubtedly as piss poor can be. Been months of a declined tree, and a HR response of "it should be ok in a couple weeks" right after purchase… they haven't returned a message since. Or even tried to rectify this stealing of money, because this tree wasn't worth a hay penny
Ordered a avocado tree and tangerine tree. Both are healthy and thriving
Plants always arrive on time, but the quality can vary at times. The customer service is amazing though, so we've come back each time we need new plants.
All trees and shrubs ordered were healthy and are doing well. We recently had one tree that didn't recover from heat stress during shipping, and it was replaced quickly. The replacement tree is doing well.
No hassles, just great service!
Love everything about this site. The trees are always beautiful!
I've purchased a Bay Laurel tree and an Orchid tree. I purchased the Bay Laurel tree first. I got the smallest one and placed it in the ground where we had been flooded (salt water) last year with high tides during Helene. It's doing okay but not growing much. I'm going to take it out and put it in a pot on the patio for a while so I can keep a closer eye on it. The Orchid tree I just put in a week ago and it is doing fantastic. It has a lot of new growth. It is also in soil that was flooded last year. I just ordered a Christmas palm and Dwarf banana tree.
I have had apple trees for several years now and have yet to Get any fruit
Tree arrived safely. I followed their instructions and had flowers and fruit the first year.
It's easy to find the products and order online, and they ship quickly.
Purchased one Wisteria vine. Arriving beautiful, it has managed to burst with growth despite the harsh Texas summer. Adding two more!
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.