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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
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The plant was beautiful and delivered within the stated time.
Previous experience was very easy with the navigation regarding my purchase. But trying to do the guarantee was a very lengthy process. The scratch tests should be eliminated.
Great customer service, fast shipping and lots of choices, very friendly
I thought I was getting a free watering can with my order but did not receive it.
Beautiful tree. Arrived perfectly packed and in great shape.
I've ordered multiple trees and bushes. Say that I have a 2/3 success rate with them surviving. My only suggestion is out order during the summer.
My previous experiences with FGT have been fantastic. Lately they pushing 2fA and Shopify, and trying to login to see orders and status is a heallacious nightmare, really demoralizing to the whole experience.
So far I've been pleased with plant quality, packaging and delivery speed.
My last order was delivered upside down. My knockout rose bush had dry exposed roots with the soil in the top of the bag. I quickly watered the roots and replaced the soil and watered again. We will see if the roots were too far gone. The butterfly bush was packed sideways and was not disturbed but does have a dead stem at the top. Will see how that progresses. Usually very pleased with my purchases but the butterfly bush is tiny and part dead and the rose bush looks really rough. Hopefully they pull out of it.
You should show total with tax prior to paying. Have not received plants yet
I think I'll like growing my own fruit. Way easier than trying to start from seed.
I have made several purchases including the following trees. Plum, apricot, nectarine and apple. I also purchased grape bushes. The only issue I had was the purchase of some blueberry bushes and two of them died. Unfortunately it died before the one year time period but I forgot to make the company aware. Outside of that, all good. 😊
I ordered 6 trees/shrubs and 2 were dying. I was taken care of immediately. Thank you@
I've always been treated right and no issues. Had a order that was damaged, FedExwould not deliver nor was I notified, I called and spoke to a representative and he apologized and took care of me immediately!
Always professional and courteous. Never go anywhere else!
Customer Service is on point in providing assistance and the trees are beautiful and more importantly heathy and thriving.
Speedy delivery, always healthy plants, good selection. Plants thrived and met all expectations
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.