FastGrowingTrees.com
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FastGrowingTrees.comReviews 26,573

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
6,845
shipping
245
quality
12,370
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Texas
1 review
0 helpful votes
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Tree died right I planted...
February 21, 2018

Trees are slow growing... very disappointed.
Tree that died was not warrantied... took my business elsewhere.

Date of experience: February 18, 2018
Georgia
1 review
0 helpful votes
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Excellent experience
February 21, 2018

The packing was good and unpacking was a straightforward process. The tree has recently flowered and is beautiful. It requires little care. Overall very good experience.

Date of experience: February 18, 2018
Indiana
1 review
0 helpful votes
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Beautiful Tree
February 21, 2018

So far so good! Planted tree in fall. Growing great. Looking forward to seeing the color next fall.
Great service. Fast deliver. Reasonable pricing and great sales!

Date of experience: February 18, 2018
New York
1 review
0 helpful votes
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Pam's trees
February 21, 2018

So far i have planted two trees that were purchased last year and they seem to be doing fine. I just ordered two more and hope for the same results. Each one is of a different species. Keep you all posted.

Date of experience: February 18, 2018
Ohio
1 review
0 helpful votes
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Good Plants!
February 21, 2018

The plants arrived well packed and moist. They have survived the harsh winter and should green up with warm spring temps.

Date of experience: February 18, 2018
Louisiana
1 review
0 helpful votes
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Bad Quality
February 21, 2018

Everything arrived having been frozen and dead. Spoke to Customer service and was told I would need to wait at least 6 weeks to see if anything would spout nothing did.

Date of experience: February 18, 2018
Norway
1 review
0 helpful votes
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Delivery as expected
February 21, 2018

Fast-Growing-Tree's olive tree was as described, on time delivery and easy to order. Will recommend.

Date of experience: February 18, 2018
New York
1 review
0 helpful votes
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Met all my expectations.
February 21, 2018

Met all expectations. No complaints whatsoever. Trees doing great, planning to buy more from this outfit.

Date of experience: February 17, 2018
Louisiana
1 review
0 helpful votes
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I purchased trees in 2014 and they grew to be gorgeous healthy trees. I bought two trees in October and 3 weeks later one looked dead. I contacted them and they said it could be dead or maybe dormant. They assured me that just go thru winter and lets talk then. I emailed them that 1 is dead and they didn't even ask questions or request pictures, they are replacing it. They even emailed me thanking me. I LOVE This company - Ken in Louisiana

Date of experience: February 16, 2018
Texas
1 review
0 helpful votes
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Happy With Service
February 20, 2018

Ordering was fairly simple, the delivery was reliable and on time, and the trees arrived in good condition.

Date of experience: February 16, 2018
Connecticut
1 review
0 helpful votes
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Arbour vitae
February 17, 2018

The price was right and the trees arrived promptly and undamaged. I planted them last fall and they are still going strong. Nothing to complain about.

Date of experience: February 15, 2018
South Carolina
1 review
0 helpful votes
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Sad
February 17, 2018

All my plants have died. What more can I say. When I received them they looked very sick. After they were planted they continue to die.

Date of experience: February 15, 2018
New York
2 reviews
0 helpful votes
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Buying trees for the first time
February 15, 2018

Excellent customer service. Explained process of ordering, how trees would arrive, warranty, etc. Did not push for sell. Asked me to call back if any more questions or want to order. Which I did!

Date of experience: February 15, 2018
Louisiana
2 reviews
0 helpful votes
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I really enjoy conducting business with women at the helm of the company. It has been my experience that female C E O's are more respectful, more concerned about their customer's experience and willing to go the extra mile to make a customer feel important.
This has been my experience with Pam's Fast Growing Trees.
Just saying!

Date of experience: February 15, 2018
Maryland
1 review
0 helpful votes
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Thugas
February 15, 2018

These trees came as very healthy trees. I could see growth starting after I planted them. Looking forward to them growing fast once spring gets here.

Date of experience: February 15, 2018
Louisiana
1 review
1 helpful vote
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What you see is not what you get
February 15, 2018

Products arrived dead/ near dead, jammed in cardboard box, was not able to revive them, definitely advise all customers to just go to a local nursery or even Home Depot where they can see what they are buying and not waste their money.

FastGrowingTrees.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 15, 2018
Afghanistan
2 reviews
1 helpful vote
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Good quality but pricey
February 14, 2018

Found if you cant find an item at your local nursery then this is the place to get young plants. For the same price you can get a mature and larger plant locally. FedEx delivery service damages plants and dont follow labeling on packages ie; this side up, or handle gently. Customer service is great when getting replacement plants from damage during shipping. If you can find the plant you want at a nursery you will save yourself many seasons for the plant to mature.

Date of experience: February 14, 2018
Colorado
1 review
0 helpful votes
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Not fast or even growing
February 14, 2018

Terrible. Don't answer questions around best time to order and plant, more interested in just getting the plants out the door! The evergreens I bought browned out and died.

FastGrowingTrees.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 14, 2018
California
1 review
0 helpful votes
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TREE IS VERY SMALL
February 14, 2018

The little tree is still very small, and I don't think it will produce fruit in the first year. When I received it it was only about 10 inches from root ball to top. In the following 6 months it has only grown about 6 inches

Date of experience: February 14, 2018
Missouri
1 review
0 helpful votes
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Thuga trees
February 14, 2018

I purchased 10 thuga trees for central texas. Which if I knew before i purchased them, they aren't great for this area. I did receive two vouchers to replace two trees that died before warranty was up. Now I see three more are turning brown. I believe the the wetness is not good for their feet. They should take this area off the list. I just wanted some trees for privacy.

Date of experience: February 14, 2018