FastGrowingTrees.com
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FastGrowingTrees.comReviews 26,630

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
6,845
shipping
245
quality
12,369
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Florida
1 review
0 helpful votes
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What a great tree!
April 5, 2018

I was expecting a stalk with a couple of branches on it. BUT what I received was far better. Packing was great, and the tree has a few leaves that I expected to fall off at planting. Boy was I wrong! Within 48 hours of planting more leaves began to show and you can actually see that in 10 days the tree has grown almost 3/4 of an inch and filled in wonderfully. I recommend that anyone that buys one of these trees please do follow the instructions as well as use the proper fertilizer when planting to have as great of luck as I have had... and yes there are no other trees like this one in the neighborhood and the neighbors have really stopped to ask me about it!

Date of experience: April 3, 2018
Ohio
1 review
0 helpful votes
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Great Service
April 5, 2018

I received my tree today and it looks great! I can't wait until the winter weather is over to plant it. Excellent communication from the company as well. I will definitely order more trees in the future from them.

Date of experience: April 3, 2018
Maryland
1 review
0 helpful votes
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Excellent
April 5, 2018

The tree arrived in record time, in good condition and was much bigger than expected! I don't need to write 100 characters to describe my experience!

Date of experience: April 3, 2018
Florida
1 review
0 helpful votes
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Dead coffee plant
April 5, 2018

When the coffee plant I ordered arrived in TERRIBLE condition, I was told to wait 5 weeks! Anthony, Michael and Elvis could not care less. I now have a pot with 8 TWIGS AND NO LEAVES!

Date of experience: April 3, 2018
Tennessee
1 review
0 helpful votes
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So far so good
April 5, 2018

Tree doing good so far still watching it. Had to prune branches back got small peaches on it will order again and tell my friends about this company

Date of experience: April 3, 2018
Maryland
1 review
0 helpful votes
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Thriving!
April 5, 2018

Ordered a lemon tree. It arrived safely packaged so there wasn't any damage to the tree except for some of the soil spilling in the plastic bag thst contained it. It's been repotted and is slowly growing.

Date of experience: April 2, 2018
Texas
1 review
0 helpful votes
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Red Dogwood
April 4, 2018

Had great experience with Gardenia before and that is why came back to this site. However, recent experience with the red Dogwood was less that satisfactory. I ordered two and both came with thin trunk and very thin few branches. Not a single leaf on it. I paid for the tallest tree available. It only gets to 5 feet if I include the thin branch into the height.

Date of experience: April 2, 2018
Florida
1 review
0 helpful votes
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My second order this month
April 4, 2018

I really like the website because it is very descriptive and clear to understand. The customer service representatives are very helpful. The trees were packed nicely.

Date of experience: April 2, 2018
Texas
3 reviews
0 helpful votes
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Fast response
April 4, 2018

I ordered two papaya trees for a high tunnel experiment. USPS took 7 days to deliver the two day package. Both trees were totally dry and dead. They were replaced in days after I provided photos. New trees are doing great.

Date of experience: April 2, 2018
Oregon
1 review
0 helpful votes
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Not happy with 1 of 2purchases
April 4, 2018

Loved the Cherokee Chief, but the dynamite crapemurtle arrived with 2 broken branches and a 2 inch long ripped bark where evidently a 3rd branch once was. It was also much smaller than advertised.

Date of experience: April 2, 2018
Texas
1 review
0 helpful votes
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Trees
April 4, 2018

Just waiting for the weather to clear to finally get my tree. Cannot tell you about the product when you Do Not have it to review

Date of experience: April 2, 2018
Virginia
1 review
0 helpful votes
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Great customer service
February 18, 2021

Had my plum tree die and sent a photo. They were so easy to work with. Got a credit and this spring ordered a replacement tree.

Date of experience: April 2, 2018
Oregon
1 review
0 helpful votes
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Not much help
April 4, 2018

One of the avocado trees I ordered arrived looking extremely limp. I took a picture and another one after nearly a week. The response to my inquiry was to wait 4-5 weeks and to tell me that I should plant it in a small pot. It arrived looking like that and went downhill from there. Since the plant is guaranteed, I planted it in a smaller pot and will wait and see if it recovers.

Date of experience: April 2, 2018
California
1 review
0 helpful votes
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Orange tree DOA
April 4, 2018

I ordered an Orange Cara Cara tree and it was dead upon arrival. I was tracking the shipment and noticed it stopped overnight in Idaho where the temperatures are in the teens. Do you ship in a heated truck or are they exposed to the outside temperature?

Date of experience: April 2, 2018
Nevada
1 review
0 helpful votes
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I have been buying my trees, shrubs and bushes from Fast-Growing Trees for about five years. Las Vegas is a challenging environment and by researching what grows here, I have used this company exclusively to turn my rockpile into a beautiful, green oasis. I have been successful with a variety of products, and the packaging is flawless. Need customer service? No problem. They have replaced two items for me, no questions asked, in record time. Excellent company with a wide variety of beautiful choices for your yard. You won't be disappointed!

Date of experience: April 2, 2018
Oklahoma
1 review
0 helpful votes
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I got a set of dry sticks
April 4, 2018

Very unhappy with the quality of trees i received, i payed and got a pair of dry sticks that did not work

Date of experience: April 2, 2018
Nevada
1 review
0 helpful votes
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The trees I ordered were much smaller than I expected, especially for the price. At least there are varieties of trees that are not locally available.

Date of experience: April 2, 2018
Arkansas
1 review
0 helpful votes
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Disappointed
February 18, 2021

I ordered 5 fruit plants and all of them were almost dead. One has died. I have a photo of the plant, however you cant add attachments on this review. I was able to buy stronger plants From Walmart. This was such a disappointing purchase. $128.00 wasted.

Date of experience: April 2, 2018
New York
1 review
0 helpful votes
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Not satisfied
April 4, 2018

Customer service was responsive but didn't really remedy my problem. Their recommendation was to wait for 45 days, so now I get to look at a dead tree for 6 weeks prior to reaching back out.

Date of experience: April 2, 2018
Texas
1 review
0 helpful votes
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Still deciding
April 4, 2018

I ordered blueberry, black raspberry and golden raspberry trees along with a miracle berry bush. I am waiting to see if they bounce back from shipping.

Date of experience: April 2, 2018