On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
FastGrowingTrees.com Reviews Summary
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Satisfied with purchase. Delivery could have been a little quicker.
All worked well. Planted 2 days later. Have used before and things have always worked out well. The roses arrived a little crushed but I believe will still grow OK. Have many plants from F Growing Trees and receive compliments often for the how our landscape looks. All is well.
Took way to long to arrive and the tree appears to be dead now that is here. Still hoping it will come around, but not likely at this point
Original order didn't include care kit but was quickly corrected by helpful staff (Caitlin) with discount. Much appreciated, will use again.
Everyone I spoke with was very pleasant and seemed genuinely interested in my satisfaction. Our 3 trees have been planted, and so far so good!
Overall experience was ok. Plant was delivered soon than expected. I was disappointed when the plant arrived without a fruit on it. The picture on the website showed a plant bearing a pineapple. There was not a pineapple on the plant. I inquired about it and was told that they were out of plants with fruit and that I would be added to a waiting list. I wish I would have known this before I purchased the first plant. Pictures on the website were misleading.
Our little trees were delivered in great condition. I was so excited to receive them and we planted them immediately. All three have transitioned nicely and without issues to our own soil. I recommend FastGrowing Trees, their prices are comparable and their products are phenomenal.
Fast growing trees was constantly in touch with me during this covid19 pandemic. The tree arrived in great shape and is planted and doing wonderful. I will shop there again.
It's done nothing and it's been 13 days. Since I laid it down. Watering every day 3 times.
The fiddle leaf fig tree arrived well packaged and in excellent condition. However, the Meyer lemon bush arrived looking very stressed. The leaves were dehydrated but perked up a bit following a gentle shower and thorough watering. Three days later, having been repotted add the addition of Root Rocket, I'm still crossing my fingers for success, though the leaves continue to drop.
Came in great shape! Beautiful leaves and shape. I would definitely order again.
I wish I would have got bigger trees but these look good so for
The plant came in I was amazed never before ordered a plant and it came in that beautiful. No brown leaves are anything AMAZING
I am a little concerned that the two plants were shipped together in same long box with the plants facing each other. The way they were placed several of the stems were crushed or completely broken off; particularly the rose. I am hoping they recover well.
The lemon is weak and skinny broken on top. First time buyer. For the price i thought it's gonna be big and healthy.
Please with the condition the tree arrived in. I was skeptical about ordering a tree online but in the end I am satisfied.
Healthy trees arrived on time. I've ordered from them before and I was trees look great or year later so I decided to go ahead and place another order very happy I did
It seemed like it took forever to ship (ordered on the third of May, at first it said it'd get here the Monday after Mother's Day, then I got a generic 'late shipment' email on the 6th, again on the 9th, and then the site said it wouldn't ship til the 15th the day after I got the second email) But it did eventually get here.
It had to sit outside for a while, since the arrival date got so scrambled and neither my mother or I knew exactly when it was getting home, but it was in fairly good condition. Some odd pulling on two of the leaves where they're torn away from the veins, and we had to fight the pot it was in to replant the tree in a much bigger pot on casters, it either outgrew the ready-plant bag in the process of the scramble or it never was in one in the first place. It's doing well right now though, and enjoyed a sunny Memorial Day weekend!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are so sorry to hear this! We've reached out privately to help!