FastGrowingTrees.comReviews 21,909

I thought when I found Fast Growing Trees that I finally had a place to order trees and plants - guarantee on your orders - wow! I was mistaken. I ordered a citronella plant, a lilac and two different hydrangeas! The hydrangeas were both in bad shape. I emailed them, took pictures and showed them the problem. I was told how to help them and that they would be replaced as soon as I red lighted that that was my choice…I was then told that they would not be replacing them as they wee not that bad! Will never order from them again and will inform my grandson that wanted to start an orchard to find some place else to order trees from! Sadly, they did not follow through with the guarantee of satisfaction.

This is the first time for me to buy any thing from your company. The only problem i had was timing... it took about 7 weeks, which i did not know when i called to see if they were in stock. I was not informed so I called and the date keep going longer. That was a problem for me b/c they were a present for a friend, so my word was not keep to him. However the trees arrived healthy and they are in the ground and look great. I know and understand these are living things and timing can be off, maybe calling and follow up could be helpful for the customer. Thank you

I've ordered quite a few plants from Fast Growing Trees. Most of them have done well, and for those that haven't, they honored their warranty and refunded/replaced the plants. The reason for knocking off 1 star is for my experience of purchasing a red haven peach tree, only to find out 4 years (and a lot of care) later, that it is in fact a nectarine tree of some sort. I don't need or particularly want a nectarine tree. It takes up some of what limited space I have, but I don't think I can bring myself to cut down a mature tree.

I've planted over 200 trees, but never purchased them on-line before. I imagined they would be delivered on the back of a flat bed truck; but they arrived 2 to a box packed tip to root ball. The pots had loose soil around the roots and were wrapped in plastic bags. Much of the soil had fallen away from the roots, but remained moist, and many of the leaves had fallen off. I was surprised how small the trunk circumference is--the tree is 4-6 foot tall, but it's smaller around than my pinky finger--I had expected a 1-1.5 inch diameter at that height (but that must just be pine trees I'm used to). I purchased the trees at a significant discount (I think 40-50% off)--thank gawd I did because I'm happy to have paid what I did, but would be very disappointed if it had been full price. It was very comforting to know there is a 1 year guarantee; and as they predicted, many of the leaves were damaged or fell off, but every single tree they sent me (9) has brand new growth and is doing very well. Overall, a very good experience.

I've bought several vanilla/strawberry hydrangeas from FGT over the past few years to build a hedge row in upstate NY. Every plant is growing well, and while they may look a bit beat up from shipping they all thrived once planted. I'm very satisfied.

Send trees that are healthy not hacked down from larger trees that did not meet you standards All branches cut top cut off leaves cut in half and dead leaves everywhere. Photos were sent.

I'm a retailer and when I need plant advice I can always count on FadtGrowingTrees for their reliable expertise. They're not afraid to tell you the secrets to growing amazing plants!

Was so looking forward to the picture of "chandelier hydrangea" and planted it in a barrel planter in front of home. Even purchased the optimum fertilizer recommended. The shrub never took off. Maybe this summer has been too harsh. I regret exposing the plant to full sun.

The lavender plant I planted last year exceeded my expectations so I ordered more this year. I ordered 4 plants and three of them are thriving. I'm nursing one of them along, same garden, same soil condition. So far it's still alive.

I excitedly ordered a large lemon tree in early spring. It was beautiful and even had blossoms. Unfortunately the night it was delivered the temperature was due to drop into the low teens so rather than leave it in the garage I brought it into the house. It has lost all of its leaves. It is now August. I'm waiting for the leaves to grow back. No luck

We ordered 30 pine trees and 4 fruit trees. Pine trees arrived perfectly. Fruit trees were folded in half and broken. (clearly the fault of fedx) Replacement trees sent out immediately! Love this company.

I called and sent pictures of sick plant.
I received another plant at no charge.

I ordered 2 pink mulhy grasses early last summer. They arrived not looking great & I planted them according to instructions. They never really grew and died over the winter. I filled out the on-line forms and up loaded pictures. I heard nothing and had to call. The gentleman was nice. I paid the $12.95 shipping to have them replaced per guarantee. The replacements arrived in a little better condition. I planted according to instructions in a new location. They are living, but not thriving like the rest of my yard. We'll see how they do. I'm hoping to get the pink plumage this fall, maybe it will be a sign they'll live over the winter and actually grow this time.

We received 2 Holly Bushes that were damaged due to improper FEDEX delivery stacked vertically instead of horizontally. We reported that to FastGrowingTrees and they responded immediately and insured replacement of one bush that died. We greatly appreciate the professionalism shown by Fast Growing Trees and will make every effort to use their services again. Truely refreshing to experience such oversight and responsibility.

Terrible service very small plants did not want me to send them back. Gave a mulberry of discounts which I said I wanted to return.

My green giants arrived and seemed to be a little on the thin side. I called some of them my Charlie Brown trees. I called customer service and complained and was quickly given a discount. I had already planted the trees 28 in total. They reassured me that the trees would fill out and grow well. Two months has gone by and with regular watering the trees do seem to be thriving and getting thicker. I highly recommend fast growing trees and will use them again in the future. I'm overall happy with my purchase.

I recently purchased 5 plants but only 4 were shipped. The customer service team has been helpful in getting that last one shipped. I have a mixed bag with Fast Trees on this and a previous order. They are very responsive when you contact customer service and I appreciate that part of it.