Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Order came as expected. Trees in very good condition. Was not able to plant right away due to wind in our area, but have done very well since planting.
My 1st pruchase from Fast growing Trees was 2 years ago and the shrubs we received have lasted and are doing great. From the online ordering to the receiving in the boxes was seamless. Last year we purchased our trees and they have lasted over the winter still in pots because we didn't have time to plant and this year we just purchased some more shrubs hoping they last in an area that nothing has lasted for too long.
We ordered 8 arbovitae trees about 2 months ago and are still missing 2 of them. We have reached out several times and keep getting told they may show up. Nope... and we planted the ones we did get as directed and they are brown and not doing well even though they have gotten watered every day.
Sceptical at first, being a first time customer, but the product was just what we were looking for so we thought we would give it a try.
We have been very satisfied, from the shipping/packing, to the plants themselves. They were all in good condition, with minor scrapes and bruises from the journey, but once planted and watered according to instructions they seem to be thriving and loving their new home.
It's been only 1/4 season, but it's a start, and I'm looking forward to our new plants from FastGrowingTrees.
All of the 16 Lavandar plants that I purchased were planted immediately upon arrival, they were watered every day and generally taken care of the exact same as a previous order but the new ones all died. About half of the pine trees in this order are also turning brown and starting to die. They are being watered every day but about half of the trees are just not making it.
Ordering was fairly straight forward, and the product showed up in a timely manner. However, even though it looks like they took time to pack the plants well I still had a lot of breakage, especially on the roses. Also, when I pay for a tree that is supposed to be 5' to 6' tall, I was hoping for at least somewhere in the middle, but I received a tree that was 4' 6/8' tall. Now it's possible that the branch that took it to 5' was broken off but I really didn't notice any of the tops broken, mostly the sides.
If you saw the box the first tree came in you would be surprised it was even alive. When I notified Fastgrowing trees they sent a replacement. Thier customer service was friendly and very helpful.
I ordered a 3-4 feet Flame Thrower Redbud tree and it arrived on time in a box. It was in good condition. I planted the tree within 2 days after arrival. There were no instructions in the box regarding planting the tree, but I had received instructions by way of emails. However, I would have preferred instructions also being included in the box so I didn't have to try and read my emails on my phone while I planted the tree. Other than that, I love the tree and it is really thriving now! I bought the tree in early May and by mid June there were many new leaves starting to appear and it has grown about 2 inches in height. My tree appears to be very happy and so am I!
Bought two types of trees. One doing well. The other not so good, however the staff here helped and corrected the problem. Thank you for good customer service.
I placed a large order for little limelight hydrangeas, knockout roses and some trees. The items were much smaller than expected, 3 of the hydrangeas were completely dead on arrival, and the roses all looked like they had been trampled. I had to contact customer service twice to get the 3 hydrangeas replaced. Thankfully they were replaced with much healthier plants. Since planting 3 more have died. Not worth the time and effort to replace. I should have just purchased at our local nursery.
I ordered 3 trees. They were very healthy, larger than expected and well packaged. This is the only company that I'll be buying trees and shrubs from.
I purchased a limelight dwarf tree for the half the price of my local nursery. I was so impressed that I bought a rose dwarf and 2 other bushes. I had some shipping damage and customer service was right on it. Replaced both bushes after I provided some pictures
My Ruby Falls Redbud Tree was delivered well packaged and ready to plant. First time using on-line tree purchase - pleasantly surprised the tree stayed healthy and, within a couple of weeks, more leaves started to grow. Would highly recommend Fast Growing Trees….
I loved the communication with Fast Growing Trees. I felt very well informed. We planted an Autumn Gold gingko tree on Mother's Day. I'm not so sure that it's going to survive. I have wanted a gingko for a very long time. I did envision my tree to be a bit fuller. As I said, fingers crossed that it makes it! đź’›
Easy to find and get unique plants. Most have been excellent and if not was recompensated for problems.
All trees and bushes r doing well. Fast growing on some of the plants is quite the word
My only complaint was the customer service. Trees arrived broken in half. Not your fault but I could only submit emails. I finally get this done and you sent another order. After a week nothing... I don't know what happened to it. The third order came and delivered satisfactorily. My real complaint was not being able to contact customer service in a timely matter. I probably wont be back.
My roses came in 5 weeks too late and in very bad condition. Dark spots on all the thin and thick stems. As well as leaves.
Trees were both in same box and both were damaged: branches broken off. Don't know how they will look as they grow. Box was slightly dented on one end, so looked like rough handling.
Easy to shop, worthwhile descriptions and directions. Packaged well for shipping. Even if delivery folks either can't read or care about, "this side up"
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.