From the business
Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
FastGrowingTrees.com Reviews Summary
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
The tree when arrived looked very nice but since then it looks like it is slowly dying, I keep hoping that it comes back around but don't have much hope at this time
My 10 Leyland Cypress trees arrived today and they are beautiful! Came sturdily packed, healthy and much larger/fuller than expected. Fast Growing Trees is amazing! Thank you!
3rd order with this company. My first impression was with nurseries a stones throw away why the hell would I order a tree online. But based on advice, quality and pricing including shipping I gave it a try. A+. So I went back and just placed a pretty sizeable order for Thuja Green Giants in the 4-5' size. You might expect that many retailers would ship right at the minimum size like 4"1". Nope. Most were almost or at 5' and very healthy, packed incredibly well in sturdy boxes and easy to plant. Nice job!
He does not sing, however, he is great at customer service. My tree was over a year old & doing great until we had a record rain in May that broke all the records. Elvis gave me a $ 99.99 credit, and I needed a new tree and I wanted something special and fast growing. Elvis suggested the Royal Empress (a very fast growing and a beautiful tree). It will arrive in 3 days.
Thank you, Elvis and FastGrowing-Trees, Frank Neilly, Wesley Chapel, Fl
I ordered a one gallon hydrangea, and received a sick looking 12" shoot in a one quart pot, no blooms. They say the term "gallon" is different in the plant world. I spent $43. Funny, I saw in both Home Depot, and Lowe's a true one gallon potted hydrangea for $30. I will never use this company again. How do you get away with charging that kind of money for a sick little plant.
Thank you for shopping with us and for taking the time to leave a review! We are very sorry to hear that you are not happy with your purchase, especially if you did not receive the correct size that you ordered. If you could please call our Customer Service Department at 888-504-2001, one of our representatives can assist you. Thanks!
I ordered my very first avocado tree from fast-growing-trees.com this past Friday and was ecstatic when it arrived today completely healthy and positively beautiful! My avocado tree was much bigger than I had expected it to be and when I called Customer Service to get planting advice Ms. Lisa (Plant Specialist) was able to expertly answer every single one of my many concerns. I will DEFINITELY be ordering another tree from FGT in the very near future!
Trees arrivec a bit withered tried to revive despite good weather in South texas still did not flourish leaves fell on avocado tree and myrtle tree looks like Charlie brown tree lol
Thank you for shopping with us! We are very sorry to hear that you are not happy with your purchase. It sounds like your trees could have been stressed from shipping and should bounce back once they are planted and watered. If you could please call our Customer Service Department at 888-504-2001, one of our representatives can assist you and note your account with your concerns. We want you to be satisfied with your order, and we want to make sure these plants grow to be happy and healthy for you. Thanks!
My original order came in when I was away and the trees never recovered. When I contacted FGT, they immediately issued me a credit, which I then purchased two new trees with. We just received them and they are gorgeous, strong and healthy. We can hardly wait for our first avocado fest!
Thank you for shopping with us! We are very sorry for any inconvenience you may have experienced, but we're glad that you gave us the opportunity to correct the issue. Please call Customer Service if you ever have any other questions or concerns. We're always happy to help. We hope you enjoy your homegrown avocados!
Loved my tree and bush. Not all of my order shipped. I notified them and they gave a refund that I have to spend at their store. I would have preferred to have the item shipped rather than a refund as a credit that can be used at their store. Not a deal breaker because they are such a good supplier and send followup ways to take care of the trees and plants.
Thank you for shopping with us and for your patience & kindness!
I called Lisa at FGT on Tuesday, October 3rd. My initial question was about my potted Meyer Lemon and orange trees. It is October and I needed some advice on when to take the trees indoors. She answered the question with an obvious knowledge of the product. The one-question call turned into a 12-minute chat. She was patient as I asked her question after question. She gave me tips, suggestions and product advice. She made me feel comfortable and I feel assured that I have a database of information to count on when I need it at FGT.
Thanks Lisa!
Order was placed and received in just a few days. Tracking information and follow up planting instructions were both helpful and reassuring.
Lots of dead needles when it arrived and it still seems weak despite watering and planting instructions.
Thank you for shopping with us! We are very sorry to hear that you are not happy with your purchase. It sounds like your tree could have been stressed from shipping and should bounce back now that it's planted and watered. If you could please call our Customer Service Department at 888-504-2001, one of our representatives can assist you and note your account with your concerns. We want you to be satisfied with your order, and we want to make sure these plants grow to be happy and healthy for you. Thanks!
Easy to order, timely delivery, and the trees are in fabulous condition when arrived. Looking forward to next year to see results!
Thank you for shopping with us and for taking the time to leave a great review! Please let us know if you ever have any questions or concerns. Enjoy your trees!
My tree arrived quickly and it was beautiful right out of the box. I gave it as a gift for my mother and she absolutley adored it. Thank you!
No problems but was not able to get a few things. They are on back order. Will keep checking for available trees.
Received an e-mail for 25% off trees the day after I got mine!'nn!
Not good practice in my thinking
I had a great experience with them! I ordered a cold hardy and hass avocado tree. I was considering a lime tree. I accidentally deleted the avocado tree and kept the lime tree when I ordered. I emailed customer service who got back to me quickly and fixed the issue. Our order came quickly and the trees looked great. We've only had them about a week so can't comment on growth yet. But I will for sure buy my trees from them again!
I am so happy to get the tree so quickly, and in great shape. Planted it and we'll see how it does for the fall and winter.
This order was delivered early and in perfect condition. However, my previous order was a shambles. The tree was almost hangjng out the bottom and it's branches were all broken. I'm sure it will survive in time.
Hi Jack! Thank you for the feedback. In regards to your first order. Could you give us a call so we could assist you with the issues. If your tree arrived damaged we want to make it right. Give us a call at 888-504-2001! We look forward to hearing from you!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are very sorry to hear that your plants arrived in poor condition. We certainly want you to be happy with your purchase, so we'll do what we can to correct this issue. If you recently received your plants, you could be covered under our 5 Day and/or 45 Day guarantees. If you haven't done so already, please contact Customer Service at 888-504-2001. One of our representatives will be more than happy to go over some options with you. Thank you for shopping with us, and we look forward to hearing back from you.