Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Thank You for your outstanding service,. Love your beautiful evergreens. Keep up your Outstanding service!
Count on the size being barely the minimum of Description. My trees were upside down on my porch. I could tell there was no effort in keeping them upright ever. Both out of the pots, dirt everywhere. Then of course i found the same trees for half the price elsewhere. I'll never buy here again.
I received the plants l ordered which were delivered late bc of the snow storms accdg to fedex when l tracked my package you sent me. The plants are very dried and tried to keep them alive. In dismay they still died. I am very frustrated seeing plants dying as l opened the box. This is actually the second time and the warranties l paid in addition save me money. I recommend to set a scheduled time of delivery to ensure live plants will survive and grow healthy once received. Ln that way both parties are happy. It's not only about making money once the orders are delivered to the recepients but it's all about satisfying the customers having healthy and growing plants.
I have never gotten such good looking healthy trees from an online order and fast too. Highly recommend.
I had specifically requested that my trees not arrive until Mother's Day, yet they showed up over two months early. I was told to keep them in my basement until planting season, but I'm terribly afraid that my dogs and cats will tear them up. I guess only time will tell.
Unable to track our order and tree never arrived. I will update if customer service ends up being able to solve the issue.
Website ease impressed me. Descriptions of trees helpful; variety impressive; gift wrapping a real bonus; but finding the trees I so often admired in Africa was possible to have in my home exhilarating
Trees arrived on expected delivery date, but leaves were all very crispy. Its the third day and hoping they will perk up a bit soon!
On line shopping was great, nice and easy.
The 4 smaller ones arrived in good condition.
The 2 larger ones arrived with the box broken open at one end and the two plants squashed together.
Sure hope that all 6 survive. This is a nice looking Creape Myrtle and I know it will standout in my neighborhood.
Trees arrived super fast and in great condition. They are detail oriented, everything was packed professionally and perfectly to protect the trees. Plus they ship the trees in dirt which to me, is the only way trees should be shipped. I don't want trees that were violently ripped out of the soil and then thrown in a box and shipped.
Purchased a wisteria and a ficus, they arrived in good conditions. Some leaves of the ficus were torn, but that's expected from being shipped in a box. The wisteria is dormant, so I hope to see the first leaves in a month or so.
I have bought several plants over the years and have always been happy with my choice. Planting in the spring here in Charlotte is a breeze since we get so much rain. Fast Growing Trees makes the purchase easy and the include planting guides.
Order it in a Sunday got it on a Wensday. Please with my purchase. Order two 2 to 3 foot Myer Lemon Trees. One was thicker then the other but a live and health tree is better.
I was expecting to receive my order in a few days but when i checked out, It messaged that it would not ship until a month plus after placing the order. I understand certain things have to be taken into account, but this information should have been known by asking my zone when choosing the item.
I ordered an avocado tree and a coffee plant and they came not looking very well. I took pics and sent them an email, they got right back to me and said it's from the shipping and give them a few days to perk back up. Will update this soon
MY TREES ARRIVED BEAUTIFULLY PACKED THEE WAS NO DAMAGE, CAN'T WAIT TO SEE THEM GROW AND START PRODUCING.
2 of the 5 plants we received have yet to sprout leaves for the season, but the experience has been great thus far. I would buy from them again as long as the other two trees take.
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.