FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,052

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,049
shipping
245
quality
12,369
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139,174 reviews

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Texas
1 review
0 helpful votes
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Unhappy customer!
April 20, 2021

1st shipment had damaged trees. Talked to customer service and they made it right. They went a 2nd shipment however; I will rate both shipments as poor. Trees looked sad.

Date of experience: April 16, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We're so very sorry to hear about the struggles you have gone through with this order. If you were to have any further questions or concerns, please do not hesitate to make us aware. We would love to help in any way that we can!

Virginia
1 review
0 helpful votes
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Avoid Fed Ex delivery
April 20, 2021

After given the Fed Ex tracking number, I checked on my tree daily. The tree got loaded into their delivery truck and stayed at their facility since April 11. It's now April 16 and it's still at the Fed Ex facility. Not sure what's going on at their center but my poor plant is in limbo. I canceled my order since I done waiting and not sure what the quality of the plant would be when it finally gets free from Fed Ex jail.

Date of experience: April 16, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to assist you further.

Texas
2 reviews
0 helpful votes
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Yoshino cherry blossom
April 16, 2021

The tree delivered in a great condition. Nicely packed.

Date of experience: April 16, 2021
Pennsylvania
2 reviews
0 helpful votes
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Damaged tree
April 16, 2021

The tree arrived with a few broken branches. Contacted them, got a replacement. Good customer service. But the tree trunk is too thin! With a big head, not sure if it will survive a heavy windy day. I think the price is too high for the size of the tree.

Date of experience: April 16, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this! We are reaching out privately to further assist you.

New York
1 review
0 helpful votes
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Tree & Bush arrived as specified. Well packaged, healthy items! Highly Recommend to buy!

Date of experience: April 16, 2021
Massachusetts
1 review
0 helpful votes
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High shipping for replacements
April 16, 2021

Overall good, did need replacement and were told they would be free but very high shipping was disappointing.

Date of experience: April 16, 2021
Washington
1 review
0 helpful votes
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Shipping was a disaster
April 16, 2021

Box was smashed, flattened, ripped. Tree itself was smashed. Unsure if it'll survive.

Date of experience: April 16, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Ohio
1 review
0 helpful votes
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Blue Java and pineapple
April 16, 2021

I love them. Packaged ok, broke a leaf but healing well.

Date of experience: April 16, 2021
Connecticut
1 review
0 helpful votes
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Rainier & Montmorency Cherry Trees
April 16, 2021

I wanted to grow Rainier cherries here in CT. I couldn't find Rainiers at local nurseries, so bought a Rainier and a Montmorency through FastGrowingTrees.com. The trees arrived well packed in a durable cardboard box. Their stems were intact AND they had leaves and buds. I didn't open the box until two days after they arrived and the leaves on the Rainier had softened and wilted a bit but sprung back to life with exuberant watering. Both of them are now planted in my backyard and very happy! So am I.

Date of experience: April 16, 2021
Maryland
2 reviews
0 helpful votes
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Excellent products and service
April 16, 2021

I ordered a 3-4 feet flowering tree. I received it quickly, and the tree arrived in a very good condition.

Date of experience: April 16, 2021
Oregon
1 review
0 helpful votes
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HAPPY NEIGHBOR
April 16, 2021

An old neighbor who provided us some assistance with a mail mix-up, we remembered that he loved our fruit trees when we lived near him. As a gift for his help, we sent a peach tree. He was more than delighted when he received the tree. What a perfect gift.

Date of experience: April 16, 2021
California
1 review
0 helpful votes
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The shipping took a long time and what arrived was not healthy as a result.

Date of experience: April 16, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer assistance.

Minnesota
1 review
0 helpful votes
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Poor shipping timing.
April 16, 2021

Ordered a tree care kit for my indoor alvarado tree in March. After a few weeks, I inquired as to where's my stuff. I was told there would be no delivery until May because I live in Minnesota. I finally spoke to someone about a refund and she said she would refund the $13. Xx shipping charge and get my order out. I got my order this week. About a month after ordering. Ver frustrating but happy I finally received my order.

Date of experience: April 16, 2021
Indiana
1 review
0 helpful votes
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Damaged tree
April 16, 2021

I was shipped a damaged tree and they wanted me to pay $35.00 to ship it back and them would reship a new tree at my cost. There products are verified before shipping and them they make you pay to fix the problem.
Proof of damage and photos available in a pdf.

Date of experience: April 16, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer assistance.

California
1 review
0 helpful votes
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Five stars
April 16, 2021

Very good good quality and fast service I recommend.

Date of experience: April 16, 2021
Texas
1 review
0 helpful votes
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Not what i ordered
April 16, 2021

Paid premium for 2-3' trees. Received plants with no live growth above 12" from the dirt. Was told to plant them and call back in 4 weeks.

Date of experience: April 16, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer some assistance.

Colorado
2 reviews
0 helpful votes
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My tree and I are both very happy.
April 16, 2021

The package arrived as explained and I planted as instructed. My plant seems very happy and leaves are growing. I love these trees and am so happy to have one at my new home.

Date of experience: April 16, 2021
Kansas
1 review
0 helpful votes
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Pecan trees
April 16, 2021

The trees came in great condition. Didn't know if I should plant them right away because of possibly freeze. Called customer service and got great help. Highly recommend Fast Growing Trees.

Date of experience: April 16, 2021
Pennsylvania
1 review
0 helpful votes
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Evergreen
April 16, 2021

Poorly packaged, the 10 evergreens were spewed everywhere across the inside of the box, dirt and greens. Trees if stretched to there max would barely measure the 1 foot mark let alone the 2' as defined. Overall we will see.

Date of experience: April 16, 2021
West Virginia
1 review
0 helpful votes
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Good
April 16, 2021

I was not happy with your warranty growers i have deal with warranty them to live for year.

Date of experience: April 16, 2021